Build Your Business (On A Shoestring): Hire a College Intern

Starting up a new venture or business can be one of the most exciting times of your life. It can also be one of the most stressful. In the early months, or even early years of your business, cash flow is often not what you would like it to be.... Read More

Todays Employees and Their New Needs: What You Need to Know

Today's employees are not only interested in security or in pay and fringe benefits. They are often placing increased value on being recognized and involved in reaching personal growth goals. As a supervisor you must be aware of these new values. Keeping your employees' interests and priorities will help you... Read More

What Every Manager Should Know About How to Conduct Successful Meetings

Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more.Here are six steps to help you develop successful meetings:1. Establish a realistic... Read More

Examining the Relationship Between Employee Satisfaction and Customer Satisfaction

Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability. In a recent study for an international computer firm, the data reinforced the crucial link between customer... Read More

Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs

You can possibly teach a turkey to climb a tree ? but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time. A good hire can take the weight of the... Read More

Must Project Managers Be Technically Savvy?

"Must Project Managers be technically savvy?" This topic always seems to cause quite a stir. While some believe that all you need to manage a project is a PMP certification, others are convinced that you can't successfully manage a software development project unless you truly understand the intricacies of the... Read More

Basic Management Skills

Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in contextMost of my adult life has been spent working as a supervisor or manager on industrial projects... Read More

Show Me the Money!

Are you ready to raise money for your startup?Leslie Mitts, Managing Practice Leader at the Wharton SBDC and Lead Advisor for the Wharton Venture Initiation Program, tells us that most entrepreneurs coming through her programs are focused on raising capital, even though there are higher priorities in many of their... Read More

Transparency: A Key To Your Effectiveness

Last month I talked about the Skilled Facilitator principle of being curious. This month I want to talk about the complementary principle transparency. Transparency has recently become a popular topic in business as organizations seek to build (or rebuild) trust with customers, shareholders, and employees. This morning as I opened... Read More

How To Prevent Your New Manager From Becoming A Statistic

According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not building partnerships or teams with colleagues and peersUnclear expectationsNot enough political savvyTakes too long to learn the jobInability to balance work and personal livesEvery day... Read More

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Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program

This article relates to the Recognition competency, commonly evaluated in... Read More

Motivating For Higher Performance

Employee motivation is probably the most important single manageable factor... Read More

Intercultural Management

The role of a manager is evolving in response to... Read More

How to use NLP for Business?

What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study... Read More

Change and Performance - Training May Not Be The Answer

Introducing new products or services, bringing new people on board,... Read More

The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues

A series of articles exploring the seven critical areas that... Read More

Magnificent Meetings - 5 Tips for Success

Your impact at meetings will determine in a big way... Read More

Effective Meetings Begin With a Real Agenda

Everyone knows that an agenda is the key to an... Read More

What is Knowledge Management Anyway?

When you think of all the things companies have, you... Read More

Use QA As Your First Step To Outsourcing

Quality Assurance, or QA, is often given short shrift in... Read More

Motivation - It Starts with Acknowledgement

Acknowledgement is about recognition or attention from another person. It... Read More

Ten Business Reasons Why Asking for Help Works

In fact, bringing your people - any of them -... Read More

Hold Your Applause!

It's amazing what you can accomplish if you don't care... Read More

The Top 10 Things They Don?t Teach You In Business School

Here are 10 subjects that academia should be teaching their... Read More

Tales From the Corporate Frontlines: Diversity in the Workplace: Ethnic Considerations

This article relates to the Diversity in the Workplace Competency,... Read More

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

As a child, you probably heard, "to thine own self... Read More

Are You Using the Right Form of Energy?

As we near the end of summer, here is a... Read More

Ten Problem Solving Techniques

Do you ever need to find some good ideas, or... Read More

Knowledge Mapping

This module focuses on the basics of Knowledge Mapping, its... Read More

Argue Your Way To Business Success

"Jack" (not his real name) is a vice president of... Read More

ISO 9001 Okay Now You Have It How Do You Market It?

Marketing ISO 9001 2000.Lately we've been seeing a lot of... Read More

Why I always Keep my Promises

Integrity is very important to me, and I try hard... Read More

Difficult Staff - It Pays To Get To Know Them Better

It's very easy for a business owner or manager to... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3

To develop and deliver a great Leadership Talk, you must... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are... Read More

One Simple Idea to Grow Your Business

Perhaps the most common theme I've heard in working with... Read More

Growing Profits is Easy!

Everyone involved in running a business from the smallest start-up... Read More

Virtual Assistance: A Money Saving Opportunity For Employers

What is a Virtual Assistant? A Virtual Assistant is a... Read More

Employee Motivation: It?s More Than A Paycheck

Managers often ask, usually with exasperation, "How can I keep... Read More

The Top 5 Signals That Your Business Is Running You

Starting your own business is a great undertaking but running... Read More

The Three-Dimensional Communication System

Human communication is always three-dimensional. No spoken or written message... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

Ringing Doorbells Without Howitzers

Many operations leaders have been there, done that with re-engineering.... Read More