Although there are real, external reasons for managerial difficulty ? including massive reorganization after takeovers and the realities of discrimination due to age, sex, and race ? managers fail most often for reasons they themselves create.These reasons include ignoring the application of emotional intelligence, failure to recognize individual motivation to... Read More
Before you start your own business one of the first things you need to do is draw up your business plan. This is your blueprint for success. Your business plan states the purpose of your business. It never ceases to amaze me that so few businesses have any type of... Read More
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback. This competency also explores what type of behavior is appreciated and rewarded within your organization. Studies show that... Read More
Kicking Winning Business Goals The competition for business is hotting up. The advances in new technology, ease of communication, and increasing expectations from customers have combined to make the marketplace more competitive than ever. In this world it is critical for small and medium businesses to be proactive... Read More
Inventory management may seem complicated to some, but if one truly thinks about what the words "inventory management" mean, it is a simple concept. Inventory is basically a list of goods and materials that are held by a business and are available in stock. Inventory management is the process of... Read More
Supervisor-employee relations are a critical part of a work place atmosphere and promoting productivity and cohesiveness. The following tips address these issues:1. Don't ask or expect your employees to do things you wouldn't do. Giving consideration to job assignments shows you have respect for the employee. Think about whether the... Read More
Despite the fact that everyone sighs "How glamorous!", the life of the business traveller can actually be hell! Fighting international datelines, jetlag, airline food, hotel pillows filled with rocks, and the constant packing can turn an efficient, organised corporate commando into a bumbling mess.The situation can be similar for those... Read More
Often, collaborating documents in a team or in a business can feel like a complex sports play gone wrong. The ball gets passed off to the wrong person, dropped, or even lost. In addition, most document collaboration happens electronically. We are always told to save and resave these electronic documents,... Read More
We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family. It isn't magic, you can do it too.The world of business ownership or management is inhabited by two main personality types.... Read More
1. Create a filing system with broad categories such as "Insurance" and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category.2. Create a file index... Read More
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THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More
If you have company delivery vehicles at your small or... Read More
Sometimes, I harbour a suspicion that Dante was a Financial... Read More
A major problem impairing an executive's performance is his Emotional... Read More
Rejection hurts. No one likes to give it or to... Read More
Even in today's still uncertain economic times, there are companies... Read More
Business IntelligenceBusiness Intelligence has become a very important activity in... Read More
Bad meetings are a cultural malady that senior executives pass... Read More
Creativity can be defined as problem identification and idea generation... Read More
Do you want to measure your workers' level of satisfaction?... Read More
You need to secure money for your project. You visit... Read More
As with any other service, there are good and bad... Read More
A crisis, emergency or disaster can happen at anytime and... Read More
Following is a brief definition of core competencies and competitive... Read More
A year or so ago, I met Allan Kempert. Allan... Read More
This article relates to the Work/Life Balance competency, which investigates... Read More
"Become the Squeaky Wheel", a new book just published, explains... Read More
In our current world of rapid and amazing technological advances,... Read More
Consequences of Not Giving Effective FeedbackLet's take a look at... Read More
Key control, or more accurately the lack of key control... Read More
Old style management doesn't encourage personal mind control, employees aren't... Read More
Creativity can be defined as problem identification and idea generation... Read More
Few things are more destructive to a career than a... Read More
Ah, the wretched pain of delegation. It comes easy to... Read More
The main reason is to stop any potential lawsuits from... Read More
Ok, you say, I know I need a budget, but... Read More
1) Where is the agenda? A meeting without an agenda... Read More
The other day one of our overseas clients called in... Read More
Go into any bookstore and you will find a big... Read More
Communication is the basis of who you are as a... Read More
Any IT manager who wants to pursue the IT Service... Read More
Outsourcing has become a controversial issue and a hot topic... Read More
Meetings can be a total waste of time or a... Read More
Have you ever heard yourself say to a team member... Read More
"It is not the strongest species that survives, nor the... Read More
Some say that in business as in sex: if it... Read More
In my book "You're In Charge?What Now?" I use a... Read More
Use this check list to assess your communication skills.Focus* Do... Read More
Someone can say, 'Why do you oppose this?' So I'd... Read More
Are you NICE or do you CARE? ... Read More
Marketing ISO 9001 2000.Lately we've been seeing a lot of... Read More
Test your assumptions about everything.Assumptions have a way of creeping... Read More
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
Successful enterprise building requires seven elements. These are:1. People, who... Read More
Creativity can be defined as problem identification and idea generation... Read More
Most agendas for a meeting look like this.* Budget* Payroll*... Read More
A leader's role is to focus on those areas of... Read More
People in leading positions are often in a dilemma: on... Read More
Managers should avoid the tendency to constantly delegate to the... Read More
Creativity can be defined as problem identification and idea generation... Read More
Everyone knows that an agenda is the key to an... Read More
Creativity can be defined as problem identification and idea generation... Read More
Employers have become so concerned about seeming "unfair" or worse... Read More
This article relates to the Job Security competency, commonly evaluated... Read More
Meetings, whether they're regularly scheduled routines in your company or... Read More
Merely assigning a task with detailed instructions is not effective... Read More
Leadership is lifting a person's vision to higher sights, the... Read More
When you first take over a department, expectations are usually... Read More
I personally struggle with the term 'managing people' - because... Read More
And is isn't hard - it's more about focusing on... Read More
Cost cutting has become a necessary and important reality in... Read More
In the first part of this two part article, I... Read More
DECISION BY AUTHORITY RULE: Many groups start out with-or quickly... Read More
"The best Leader is one who knows how to pick... Read More
The role of a manager is evolving in response to... Read More
Kicking Winning Business Goals The competition for business... Read More
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