Effective Ways to Give Performance Feedback

Consequences of Not Giving Effective FeedbackLet's take a look at some typical examples of what goes on in work environments when managers don't give good feedback.Example #1: John has been working at his new job for one month. On his first day at work, Wilma, his boss, showed him what... Read More

Measuring Creativity, DIY style

Creativity measurement is often required in order to benchmark existing competencies, monitor improvement, increase output and generally provide tangible and useable processes and structures for clients.Individuals can measure their own creativity, the creativity levels of their group, department or organisation.However, a fundamental lack of understanding of creativity and innovation seems... Read More

What Makes a Good Appraisal Interview?

WHAT MAKES A GOOD APPRAISAL INTERVIEW?Here is a tip for supervisors that will contribute to a successful appraisal interview. Give advance notice. Employees like to have advance notice of the appraisal session so that they can think about the past evaluation period from their own perspective. The prepared employee may... Read More

Get It Done! Soft Skills not Hard Tools are Required

If your organization has people, then interpersonal skills are needed.I work with companies that are on a path they call the lean journey. Whatever you call it, it's based on the Toyota Production System. Some manufacturers embraced it and it became known as Lean Manufacturing, expanded into the Lean Office... Read More

Meetings: Don?t Just Show Up, Stand Out and Shine

Meetings, whether they're regularly scheduled routines in your company or now-and-then get-togethers, can be a place for you to gain positive visibility and to showcase your capabilities. Here are three strategies that will help you stand out and shine.Do your advance work. In order to make intelligent comments, offer helpful... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages out to others. But finding ways to hear what's going on around us can be just as important.Let's start by identifying three different types of listening we do. The first type - informal listening - comes naturally, as in listening... Read More

Accountability Equals Meeting Success

Leslie was the new manager of the group. She was replacing Tom, a well respected manager who was retiring. Once she arrived, she made it one of her first priorities to sit down with everyone on the team and get to know them.Beyond pleasantries though she wanted to get to... Read More

People Skills: Eight Essential People Skills

Being able to communicate effectively with others requires people skills, and here's eight essential ones:1. Understanding people People not only come in all shapes and sizes, but they come with different personality types as well. You may want to brush up on how to communicate with the four main... Read More

Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade

Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up... Read More

Interviewing Candidates: 3 Ways to Avoid Snap Judgments

Have you ever hired the wrong person? If so, perhaps you are an emotional interviewer?An emotional interviewer tends to make judgments on first impressions. In a matter of minutes, an emotional interviewer may decide if someone is competent or not. Not surprisingly, they often make poor hiring decisions.All hiring managers... Read More

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The Few & the Many: Free Trade, Outsourcing, & Communication

Have you noticed that some sound ideas get bad publicity?... Read More

How To Get 10% More Work Out Of Your Employees

It is getting harder to run a business for a... Read More

Money, Motivation, Success and Who?

It was 7:30 on a Saturday morning, and I was... Read More

4 Tips on How to Avoid Communication Lines Breakdown

For example, in a small, two-person company, there is often... Read More

How Your Feelings and Those of Your Employees Can Make The Difference

How we feel is really more important than what we... Read More

Interviewing Applicants Can Be Hazardous to Your Wealth

1st Fact: Interviewing applicants is the most common way companies... Read More

OJT - On The Job Training

IntroductionManagers have two powerful ways of improving the performance and... Read More

Are You Measuring Something Meaningful?

Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before... Read More

Manage Your Time - Save Your Business.

If you work from home, chances are you already know... Read More

Follow Up: It Makes A Difference

A while back the headlight switch on our minivan quit... Read More

Got A Meeting Planned? Ask This Question

Meetings ? they are a fact of our business lives.... Read More

Employee Retention: Five Leadership Fundamentals

Are your management practices on the right track? Retaining your... Read More

Drafting an Employee Manual Sample Outline

One of the hardest things I had discovered running my... Read More

Five Principles of Effective Communication

The problem with communication is the illusion that it has... Read More

Resolve Differences

Resolving conflict doesn't come easily to too many people. Most... Read More

Smart Staffing: Replacing a Key Manager

Have you been in this situation? One of your top... Read More

Lets Flourish and Prosper!

Some say that in business as in sex: if it... Read More

What to do When You receive a Bad Check

As a small business operator, personal checks may be one... Read More

Eliminate Performance Anxiety Forever

You've had many years of training in your craft as... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad... Read More

Creativity and Innovation Management ? Personality Testing

Whilst tests measuring the creative or innovative personality exist, there... Read More

Tales From the Corporate Frontlines: An Unexpected Benefit

This article relates to the Compensation and Benefits competency, commonly... Read More

Another Use for Meetings

Every meeting is a laboratory where you can observe and... Read More

Loyalty, Motivation And Work-Life Balance

Managers who aren't loyal to their people can't expect loyalty... Read More

The 5 Things Great Managers Sense about their People, Every Day

Using all of your senses, to help you test how... Read More

Leadership in Troubled Times

Leadership in Troubled Times The... Read More

Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs

You can possibly teach a turkey to climb a tree... Read More

Rethinking the CEO-Chairman Split

Traditionally, in American businesses, the same person occupies the role... Read More

Problem-Solving Success Tip: Use Your Project Management Skills

Solving a big problem is a project: you're far more... Read More

Organisational Culture for Continuous Improvement

I have been working with leading Business Improvement guru, Tim... Read More

Using Employee Opinions Effectively When Designing HR Programs

Using Employee Opinions Effectively When Designing HR ProgramsEmployee opinion is... Read More

Dont Take New Hires for Granted

Hiring good people is only half the battle. The other... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More