An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity

Conflict is a fact of life for all of us, but too many painful consequences are generated by avoiding or managing it in the wrong way. When we deal with everybody else day after day in any capacity as leaders or team managers, is inevitable that we will be personally... Read More

Why Soft Skills?

The industrial age is over. Organizations still stuck in the industrial age business models are going out of business very fast. Technology is only as good as the people using it. That is the clear message of the new millennium. The knowledge era is supported by tapping into the immense... Read More

Middle Managers Behaving Badly ? How To Stop This Damaging Your Results

More and more I hear and read about a looming crisis of leadership at the middle management level and the inevitable resulting increase in, poor performance, accidents and production mistakes and hence declining profits.I'm afraid to say these observations are not just rumours. In my own work as a management... Read More

Hidden Consultants Within Your Organization

You've all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There's some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. But... Read More

Problem-Solving Success Tip: Measure

Measure.The first key question to answer in starting a problem-solving project is, "How will you know when the problem is solved?" Answer this question in measurable terms before you start trying to solve the problem. As you begin defining your problem, these success metrics help set clear expectations about what... Read More

Budgets that Damage - The Downsides of Making the Numbers

In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they were, caused havoc, albeit within the corporate retailer framework that I worked.Here are two examples of the damage caused.Example OneTypically budgets were initially... Read More

Delegation - The Basic Steps To Reducing Your Workload And Creating A Successful Team

If you have a task greater than you can handle on your own, then you need to delegate. Not a choice many of us choose to make, but one we can all learn. This article will take you through why delegation is so important and give you simple steps to... Read More

Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business

This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure. A healthy organizational structure is one that arranges the activities of the enterprise... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are brave enough to offer their people in change. From those organisations where they just 'tell' (sometimes by text message even!), to the most enlightened extreme, where they enable wholesale contribution to the change process.Such organisations actually create the time and... Read More

10 Ways To Maintain Profits In A Slow Economy

1. Sell more back end products to your existing customer base. You already created rapport, trust and proved your credibility to them.2. Make it a practice to up sell to new and existing customers. After they decide to buy one product, offer them another product.3. Cross promote your products and... Read More

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How Your Business Can Pick A Software Developer

Eventually, your business is going to need to have some... Read More

Smart Choices: How to Hire the Best

Your organization's continued growth and success depend on making smart... Read More

Seven Cs to Avoid Procedure Writing Errors

You do your best to make sure your organization is... Read More

Where Businesses Fall Short

1. No vision. Successful businesses have a clear vision or... Read More

Understand What Flows Through Your Business to Find Improvement

I remember once seeing a cartoon which showed two people... Read More

One Bad Apple

One Bad Apple I know what... Read More

6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what... Read More

Performance Expectations - 5 Tips and 5 Questions

People want to understand their role - they want to... Read More

Innovation Management ? The Need For Knowledge Managers

Creativity can be defined as problem identification and idea generation... Read More

Business Innovation ? the Value of Structure

Creativity can be defined as problem identification and idea generation... Read More

Four Corners of a Triangle: Why Organizations Succeed or Fail

When we want to hire people for a corporation or... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages... Read More

Warning! Meeting In Progress; May Be Hazardous To Your Career

There ought to be a sign posted on every closed... Read More

CRM ...The Emperors New Clothes

The story of the emperor's new clothes is a fairy... Read More

How to Delegate Effectively

ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable... Read More

Organizational Capital in Politics, War, Sports and Business

Intangible Corporate Assets such as Organizational Capital, Blue Sky and... Read More

7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement

Growing companies must always be ready for the next challenge.... Read More

The Top 10 Things They Don?t Teach You In Business School

Here are 10 subjects that academia should be teaching their... Read More

Setting a Pitiful Example: Twenty-six Warnings to Heed *

TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More

Reflections in the Glass Ceiling

The recent news about one of America's most powerful woman... Read More

The Higher You Go

The higher you go, the cooler it becomes. Really? Let... Read More

No Time to Focus on the Big Picture? Try Focus Management

E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More

The Fairness of Office Politics... Integrity and Political Motivation!

I hear many complaints daily about the "unfairness" of politics... Read More

Are you NICE or do you CARE?

Are you NICE or do you CARE? ... Read More

Got A Meeting Planned? Ask This Question

Meetings ? they are a fact of our business lives.... Read More

How to Get Your Procedures Project Done

Wouldn't it be nice for business owners and executives to... Read More

A Management Strategy

I witnessed some interesting behaviour from one of our premier... Read More

A Renewed View of the Modern Business Culture

Life can sometimes be unexciting if not refreshed by the... Read More

Sending Documents Through Email? Dont Get Burned by Metadata!

During a recent seminar I gave located in the suburbs... Read More

Is this A Good Time To Sell Your Body Shop Business?

Have you ever asked yourself the question? "Is this a... Read More

Innovation Management ? Reducing Hierarchy

Creativity can be defined as problem identification and idea generation... Read More

Holding Effective Meetings Can Be Easier than You Think!

I'm sure you've experienced those typical "headache" meetings! You know... Read More

How to do SWOT Analysis for your Business

SWOT analysis is needed for all business to understand how... Read More