Six Reasons to K.I.S.S.
Six Reasons to K.I.S.S. "Very often, people confuse simple with simplistic. The nuance is lost on most." - Clement Mok, Chief Creative Officer, Sapient We've all heard THIS acronym, K.I.S.S. ? Keep it Simple, Stupid! While I prefer, Keep it Splendidly Simple; the point is the same. Make it... Read More
10 Ways To Work Through A Business Slowdown
In running any kind of business, it's inevitable that sometimes business will slow down. This might occur due to an upcoming holiday, seasonal variations, or uncontrollable circumstances. As a small-business owner, you have a choice in terms of how you view the slowdown - it can either be a time... Read More
Increase In-House Nursing Homes Collections
The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.1] Have A Defined Long Term Care Collection PolicyOne of the major causes of delinquent nursing home receivables is that the facility has not clearly defined... Read More
Why Free Agent Thinking Is Good For Your Company
It's no secret! Day after day the news is riddled with companies who are moving operations to other countries or completely closing their doors. Those who remain must transform themselves to lean, mean, businesses with a constant eye on reducing costs.For the first time, the baby-boomers are finding themselves in... Read More
Competion or Cooperation?
It has been said, there is no better way to hone your skills and improve your performance, than competition. Competing with others, or even with your self, fosters continued improvement, striving for even higher goals, and an ongoing sense of achievement. Competition in the world of business is natural and... Read More
Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had a major update for several years. Each day, he is getting more and more frustrated. No matter how hard he tries, he cannot keep up... Read More
Leading Bad Actors To Be Good Performers
A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"First, before we can deal with "bad actors", we must define the term bad actors. You already have a general idea of what... Read More
Supervisor-Employee Relations: Tips For Managers
Supervisor-employee relations are a critical part of a work place atmosphere and promoting productivity and cohesiveness. The following tips address these issues:1. Don't ask or expect your employees to do things you wouldn't do. Giving consideration to job assignments shows you have respect for the employee. Think about whether the... Read More
The Paradox of Job Enrichment
Ellen was a clerk working for a large insurance company. One day, she spotted a glaring discrepancy in a form she was typing. Through a simple error, two figures had been transposed in a store owner's policy. In consequence, his store was insured for $165,000 against vandalism but only for... Read More
Lower the Bar
"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm so excited. I got a cool new power point template with orange and yellow flames. It's not too much (well, maybe it is), but I don't care. I like it.So I transferred my regular presentation to the new template. I... Read More
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Selecting A Collection Agency
If you run a business, you are sure to have... Read More
Weaknesses of Wishing
When you're starting a business, you might wish for a... Read More
Your Appraisal System Can Be Better ? Overcome These Nine Serious Failings
This article is directed at senior managers. As a senior... Read More
Close the Performance Gap
One of the most difficult and emotionally draining situations you... Read More
Collections Management
How long does it take your customers, clients or patients... Read More
Know Your Client - The First Rule of Business Coaching
Whilst the very best coaches have undertaken independently accredited training... Read More
Learn How To Get The Most From Your Team
Being a leader isn't easy. Every one looks to you... Read More
Recruitment - Pick People Who Think
Old style management doesn't encourage personal mind control, employees aren't... Read More
Biometrics and ?Return On Investment?
At this time of tight budgets, the mantra of business... Read More
One Bad Apple
One Bad Apple I know what... Read More
The Comfort Zone
The Comfort Zone I... Read More
Creativity and Innovation Management ? Feasibility
Creativity can be defined as problem identification and idea generation... Read More
Human Resources: The Misidentified Subject
Interest in the field of human resources has exploded in... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
A Leadership Screw Driver: The 90 Day Improvement Plan
I was talking with first-line supervisors in a utility company... Read More
Why People Resist Us
There's a one-word reason most ideas never see the light... Read More
Outsourcing Quiz: Cheap Vs. Good
Someone can say, 'Why do you oppose this?' So I'd... Read More
Train Me -- But Follow Through
My mechanic has me trained. When I take my car... Read More
Importance of Just-In-Time Inventory System
In today's competitive world shorter product life cycles, customers rapid... Read More
Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of... Read More
What Makes a Good Appraisal Interview?
WHAT MAKES A GOOD APPRAISAL INTERVIEW?Here is a tip for... Read More
Book Summary: Mind Your Own Business
A maverick is an independent person who will not go... Read More
Choosing the Right Corporate Training
According to a Gallup Poll, 80 percent of employees said... Read More
Conflict at 36,000 ft
This was supposed to be one of those sleepy flights... Read More
Mantra for Managers
What do organizations look for in a prospective employee with... Read More
Unveiling the Value of Your Expertise
All of us have knowledge, expertise, and experience that others... Read More
Marketing Miracle: Outsource Your Creative Services
The current economy is causing most companies to tighten their... Read More
Business Innovation ? Core Competency and Competitive Advantage
Creativity can be defined as problem identification and idea generation... Read More
New Leadership For A New War
Military analysts call this "asymmetrical" war (as if war has... Read More
How to Create an Operations Manual
An operations manual can act as a tool for training... Read More
10 Critical Questions to Ask Before Hiring a Consultant
Talk to as many consultants as you can before hiring... Read More
Innovation Management ? some ideas are better than others
Creativity can be defined as problem identification and idea generation... Read More
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective... Read More
Pricing Strategy for Retail Flower Shops
When you create your profit and loss statement to assess... Read More
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
Creativity and Innovation Management ? Idea Progression
Creativity can be defined as problem identification and idea generation... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Hiring Great People And How to Be One Yourself: Five Secrets
Bad news.Your senior vice-president, your marketing director or your accounting... Read More
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly... Read More
Poor Employee Performance: How to Deal
KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More
Bullying and the Not for Profit Organisation
Where there is people there is politics! Bullying is now... Read More
Temporary Employees and Operational Problems; Your Use of Temps Might Reveal Warning Signs
A recent Washington Post article, described the life of temporary... Read More
Negative Self-talk is Too Expensive
I'm always fascinated by the people who lift huge weights,... Read More
Is Busyness Affecting Your Business?
I'm too busy; I'd love to but I'm very busy;... Read More
Big Company Intelligence on a Small Company Budget
Information is the lifeblood of the economy. That's especially true... Read More
MANAGING CRISIS; when you?re too good at it
When you are acclaimed for excellence during times of crisis... Read More
The 5 Things Great Managers Sense about their People, Every Day
Using all of your senses, to help you test how... Read More
Saying One Thing, Doing Another...
This week I was asked to speak at an internal... Read More
Workplace Security Plan: Does Your Company Have One?
Consultant's Perspective...The threat of violence whether it emanates from a... Read More
What to Do When Trust is Low
Trust is essential. You can't run a business without it.... Read More
ISO 9001 Compliant Program: Steps to Build
Implementing an ISO 9001 system represents a major effort. However,... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
What Is Business Sense?
What is the principal thing you need to succeed in... Read More
A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy
As a leader, you'll inevitably be faced with people wanting... Read More
The Compliance Officers Killer Application
It used to be that only the largest multi-nationals needed... Read More
The Gift of Gratitude
Gratitude might seem like a soft or even an obvious... Read More
Problem-Solving Success Tip: Use Your Project Management Skills
Solving a big problem is a project: you're far more... Read More
Project Heroes
Project heroes. We've all heard of them. Some of us... Read More
New UK Laws on Staff Dispute Resolution and Disciplinary Procedures
October 2004 saw the introduction of the Employment Act 2002,... Read More
Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?
Five monkeys were placed in a cage. A banana was... Read More
Lets Make Training More Interesting!
Many HR managers believe that by sending their workers to... Read More
People Literacy
Every Manager has experienced the frustration of not understanding why... Read More
Gossip And Rumors And Hearsay, Oh Why?
In the Wizard of Oz, it was "Lions and tigers... Read More
Resolve Differences
Resolving conflict doesn't come easily to too many people. Most... Read More
11 Strategies on How to Work in An Open Plan Environment
Many work environments now are open plan, with only a... Read More
Organizational Capital in Politics, War, Sports and Business
Intangible Corporate Assets such as Organizational Capital, Blue Sky and... Read More
Business Management |