I don't encourage managers to wear funny hats, appear in self-deprecating skits, or otherwise emulate Saturday Night Live in an attempt to manufacture an image as, "Look, folks! I'm just one a' the guys!" If clients insist, I do what I can to help. I want the money. But it's... Read More
The knee-jerk response to prioritizing requirements is to mark everything as a must-have . "I need everything before the product becomes generally available. I want it ALL!" Give me a break.Granted, if a requirement is written in the SRS, then it must be because you want it. But the reality... Read More
Leaders speak 15 to 20 times daily. You speak at meetings, you speak across their desks, you speak on the phone, you speak in e-mails, you speak at lunch, beside the water cooler, and on elevators, etc.It's in the interaction of those speaking encounters, multiplied daily, month in and month... Read More
The Comfort Zone I have a friend named Gene, a serial entrepreneur who currently runs a software business. Like many people, last year was a tough one for his company. They survived largely by providing add-on services to existing customers - a decent response... Read More
Inventory management may seem complicated to some, but if one truly thinks about what the words "inventory management" mean, it is a simple concept. Inventory is basically a list of goods and materials that are held by a business and are available in stock. Inventory management is the process of... Read More
Want to hear a fascinating story? Let's sit in at a meeting of the human resources department of a large corporation. A number of human resources specialists are gathered in the board room. They chat idly to one another as they await the opening of what they expect to be... Read More
On communication: One of the biggest strains on the communication process occurs when the sender or receiver is experiencing stress, anger, or frustration either at work or at home. When a situation is emotionally charged, it is difficult to express yourself clearly and maintain a positive communication relationship. How we... Read More
This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational... Read More
Ask almost any business leader how to most effectively develop people and build teamwork and you'll hear, "tap into employees' strengths." Yet when it comes to their own careers, many managers still focus the majority of their personal development efforts on shoring up areas of weakness.Sometimes this is due to... Read More
Sometimes, better than giving advice about how to run things well, it can be useful to have a hit list to notice to help you identify when things are less than productive. Meetings can be hugely productive, especially if you keep a sharp eye out for these Ten things:-No AgendaWhen... Read More
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In the Wizard of Oz, it was "Lions and tigers... Read More
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More
Q: I am an executive at a large company and... Read More
What is the number one way to prevent failure in... Read More
We all spend time on planning vacations. If it's not... Read More
In most industrialized nations, the average age a student graduates... Read More
Do you announce a meeting and find either no one... Read More
In our experience, we have found that there are several... Read More
In a competitive world with the need for businesses to... Read More
A paper manufacturer with over 300 employees once announced that... Read More
Nearly every office, be it commercial or home-based, may have... Read More
How should you keep track of meetings?Have you ever wanted... Read More
Want to hear a fascinating story? Let's sit in at... Read More
You're the boss, and you have every reason to feel... Read More
Last week I was confused and frustrated about a few... Read More
The Comfort Zone I... Read More
How we feel is really more important than what we... Read More
This article is directed at senior managers. As a senior... Read More
You can't build a reputation on what you are "going"... Read More
Comparing Corporate and Personal goal attainment programs that have developed... Read More
Nothing has changed. Your ancestors lived by faith. Some planted... Read More
Why do some new managers succeed while others fail? It... Read More
Creativity can be defined as problem identification and idea generation... Read More
Leadership is lifting a person's vision to higher sights, the... Read More
"Nothing inspires confidence in a business man sooner than punctuality,... Read More
We all have been in meetings with certain people who... Read More
Much of the literature and advice on implementing business change... Read More
As a small business operator, personal checks may be one... Read More
If past behavior is the best way to determine future... Read More
Creativity can be defined as problem identification and idea generation... Read More
A crisis, emergency or disaster can happen at anytime and... Read More
As a leader, you'll inevitably be faced with people wanting... Read More
One of my earliest childhood memories is watching Lew Alcindor... Read More
If you are a department, division or subsidiary manager, your... Read More
International business is more complex than ever before. Success in... Read More
Every Manager has experienced the frustration of not understanding why... Read More
You know the drill - the ridiculous deadlines, the relentless... Read More
The recent news about one of America's most powerful woman... Read More
I once worked with a developer who showed up at... Read More
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More
Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need... Read More
Good hires do not happen by accident or luck. In... Read More
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
Define the Problem First. It seems obvious, but how many... Read More
Email, when used properly, can generate additional direct sales and... Read More
All of us have knowledge, expertise, and experience that others... Read More
A Nightmare That Really HappenedOver 10 years ago, when I... Read More
In today's hectic business environment, it is vital that we... Read More
Faulty information costs you money! Which of these popular business... Read More
Managers who aren't loyal to their people can't expect loyalty... Read More
Creativity can be defined as problem identification and idea generation... Read More
Did you know that an airplane in flight is off... Read More
1. Let people know what you expect. If people know... Read More
1. Trust no one. Not your superiors and not your... Read More
Judgment is the process of forming an opinion of something... Read More
I have a sign on my office door. It pretty... Read More
Last month I talked about the Skilled Facilitator principle of... Read More
I've often heard managers say - "My door is always... Read More
Creativity can be defined as problem identification and idea generation... Read More
Imagine the following scenario - you pay a visit to... Read More
At first blush, it would appear there is no shortage... Read More
1. Create benefit intensifiers for your list of ad copy... Read More
1. Sell more back end products to your existing customer... Read More
Conservative and staid organisations generally have a harder time implementing... Read More
Perfectionism can get in the way of building or marketing... Read More
Meetings, whether they're regularly scheduled routines in your company or... Read More
Business Management |