Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs

Introduction"High performing HR function affects bottom line nearly 10%"- A surveyCompetencies have become integral part of HR field. In the last 25+ years, the competency approach has emerged from being a specialized and narrow application to being a leading method for diagnosing, framing and improving most aspects of Human Resource... Read More

The Three-category Approach to Performance Management: Effort, Ability, or Environment

Performance Management is the act of managing personal or organizational performance. What can complicate this process are all the factors that can arise where a textbook process meets the situations and people that exist in your world. As an effective director, manager, or supervisor it is your job to ensure... Read More

Organize your Office- Seven Solutions

1. Create a filing system with broad categories such as "Insurance" and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along the way. Devote one file drawer to each category (if possible) and use a different color for each category.2. Create a file index... Read More

Build Your Business (On A Shoestring): Hire a College Intern

Starting up a new venture or business can be one of the most exciting times of your life. It can also be one of the most stressful. In the early months, or even early years of your business, cash flow is often not what you would like it to be.... Read More

Business Opportunity - Leverage Your Employees!

As a business asset, they don't sit well on the P&L statement. They aren't valuable like a piece of machinery, or an office block. There is no assignment of currency with which you can measure them. But living and breathing within the walls of your premises are the biggest asset... Read More

Tales from the Corporate Frontlines: Adapting Human Resource Functions

This article relates to the human resource functions competency, commonly evaluated in employee satisfaction surveys. It deals with employee feelings with regard to the quality and implementation of the human resource role within your organization. A human resource department that is properly informed of employee issues, demonstrates a high integrity... Read More

Lessons From Innovative Companies

What do the companies 3M, Polaroid, and Walt Disney have in common? All have innovation in their blood. All encourage an innovative spirit at every level of their organization.For example, 3M has a goal to derive 30% of revenues from products less than 4 years old. Research staff spend 15%... Read More

The Leaders Fallacy May Be Howard Deans Undoing

Howard Dean's tenure as chairman of the Democratic National Committee will be fleeting unless he avoids a common leadership trap I call it, the "Leader's Fallacy".Leaders adhere to the Leader's Fallacy when they believe their enthusiasm for a particular leadership challenge is automatically reciprocated by the people they lead.However, in... Read More

How to Overcome Your Fear of Firing

OVERCOMING FEAR OF FIRING "It was obvious that this employee could not relate well to clients. But I could not bring myself to fire him.? and while I wavered, things only got worse for everyone in the department." Having to fire someone is one of the most difficult actions any... Read More

Whatever it Takes!

I have a sign on my office door. It pretty much summarizes my philosophy of life.The sign simply says?.."Whatever it takes."Short. Simple. To the Point."Whatever it takes," means exactly that. That I will do "whatever it takes" to get what I really want. It is the best description that I... Read More

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Process and Procedures Investments - How to Get Money Back

In September 2004, President Bush signed the $146 billion tax... Read More

Executive ESP: A Pathway to Success!

We all have psychic abilities that we use daily, although... Read More

Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.

The title of this article sounds like simple advice, but... Read More

What Makes A Good Media Story?

Media relations can be difficult, but also rewarding. And the... Read More

Factoring Financing: How to Grow Your Business Without Debt or Loans

What is factoring?Accounts receivable financing, also known as factoring, is... Read More

Identifying Potential in Ourselves and Others

If there is someone nearby as you read this look... Read More

Employee Retention: Its a Changing Game

As a management consultant, I have seen some poorly conceived... Read More

5 Tips For Creating Great Jobs

1) Create A Powerful "Mission Statement"-When your business mission is... Read More

Giving a Good Appraisal Interview

Although this performance discussion is an opportunity for you to... Read More

DIVERSITY is a BIG word -- With A HUGE Business IMPACT

Second thought! Just in case. YOU or someone you personally... Read More

Two Critical Success Factors in an ITIL Implementation

Any IT manager who wants to pursue the IT Service... Read More

Delegation: When to Delegate, Who to Delegate to

There are some very simple guides for delegation.Most people delegate... Read More

Argue Your Way To Business Success

"Jack" (not his real name) is a vice president of... Read More

Todays Employees and Their New Needs: What You Need to Know

Today's employees are not only interested in security or in... Read More

Five Overlooked Ways To Hire Winners

Here is a true story. My dentist did a "clinical"... Read More

Multiple Channels, Multiple Times

I've just been reading about the frustrations of a Human... Read More

Delegation for Business Leaders - How Letting Go Works

A leader's role is to focus on those areas of... Read More

Saying One Thing, Doing Another...

This week I was asked to speak at an internal... Read More

Innovation Management ? IBM Opens Lid On Its Treasure Chest

IBM, which registered 3248 patents last year, has decided that... Read More

The Most Important Thing Youll Ever Do

The wellspring of confidence is belief. When you believe in... Read More

Five Ways to Increase Profitability By Doing The Right Thing

1. Base your business in the Magic Triangle. Honesty, integrity,... Read More

New Job, New Culture: Do You Fit In?

It seemed like a good decision at the time. A... Read More

Critical Success Factors - Next

The Critical Success Factors Focusing on the... Read More

Quality Hiring: Are You Doing It Right?

Quality hiring is more than running ads, screening, interviewing and... Read More

Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?

Why do managers create low morale as a product of... Read More

The Importance of Business Goals

For you to get where you want to go, there... Read More

Effective Meetings by Phone - Part 1, How to Plan a Teleconference

Teleconferences can be a boon or a bust. On the... Read More

Online Business Peace of Mind

Is your online business disaster-proof? Online businesses face a unique... Read More

Employee Retention: Five Leadership Fundamentals

Are your management practices on the right track? Retaining your... Read More

Turn Your Speech Into A Leadership Talk

My experience working with thousands of leaders world wide for... Read More

Managing the Human Resource Project

We obtain strategic results by aligning HR mission, vision and... Read More

Work Priorities: Where Can You Spend Your Time Most Effectively?

Understanding where you can spend time most effectively requires concentration... Read More

Negative Self-talk is Too Expensive

I'm always fascinated by the people who lift huge weights,... Read More