Increase In-House Nursing Homes Collections

The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.1] Have A Defined Long Term Care Collection PolicyOne of the major causes of delinquent nursing home receivables is that the facility has not clearly defined... Read More

Intercultural Management

The role of a manager is evolving in response to the needs of companies operating on the international stage. The complexities of globalisation brought to the area of management are great and require the 21st century manager to adapt in order to offer modern solutions to modern problems. One area... Read More

Delegating Responsibility

Too many managers waste both time and energy performing tasks an employee could perform just as well, thereby lowering productivity while raising operating costs. The answer to the problem is easy-delegation. However, many managers still limit their own effectiveness, create imbalances in the organization, waste their department's time and energies,... Read More

Managing Meetings

Plan/prepare - lack of purpose causes aimless meetings. Know why you're there - what the meeting is for.Unnecessary meetings waste time, and regular meetings, e.g. weekly, become habitual/traditional, regardless of need. Only have meetings when necessary, and cancel when not.Set agendas which are more than a list of headings without... Read More

Micromanagement and Delegation

Micro-Management and Delegation Recently I had a long discussion with a friend of mine about Managers and managing. She is a former HR Manager for several major companies and was bemoaning the fact that training for managers has been cut back so... Read More

Success at Work : People Skills : Dealing with New Ideas

Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they need to be constantly changing or they will perish. Corporate leaders worship at the alter of new ideas where the motto is, "Any new idea is a good idea".Every organization operates based on work-flow and processes. The reason the current... Read More

Performance Evaluations Can Be Beneficial

THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More

Is Your Business Healthy?

Most business owners I work with want to grow their businesses. I guess this probably applies to most businesses in general. But growth for the sake of growth alone is not always healthy for a business or its people.I've always believed a business should strive to be healthy rather than... Read More

Four Employee Behaviors That Can Kill Your Business

I found it important to clarify for employees what "deal-breaker" behavior was at my company. These are the things I insisted would not be tolerated and would lead to immediate or ultimate termination, depending on the nature of the infraction of these hard and fast rules. Here are the behaviors... Read More

Innovation Management ? The Need For Knowledge Managers

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

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Lawyers With 2 Hands And Everything Else

I heard this back a few years ago. The boss... Read More

Make Change Easy - Get Involved!

There are wild variances in how much involvement organisations are... Read More

The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind

Many people believe that everyone sees the world exactly the... Read More

CRM ...The Emperors New Clothes

The story of the emperor's new clothes is a fairy... Read More

Improved Communication to Improve Results

Facilitating good communication can make the difference between a well... Read More

Can Your Business Run Without You?

If you are a business owner or a business owner... Read More

Performance Evaluation: How To Create Change

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback.... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective... Read More

Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person?

Are you the position or the person?Bosses can lose their... Read More

Measuring Creativity, DIY style

Creativity measurement is often required in order to benchmark existing... Read More

Does My Bum Look Big in This?

If a good manager asks his workforce for their opinion... Read More

How to Beat the Turf Mentality

Want to hear a fascinating story? Let's sit in at... Read More

Do You Hear That?

I read a report in the Toronto Star stated that... Read More

Preparing For ISO 9001 2000 Registration

The steps need to be taken to prepare an organization... Read More

No Time to Focus on the Big Picture? Try Focus Management

E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More

Quick Tip - Effective Meetings Have a Complete Agenda

Most agendas for a meeting look like this.* Budget* Payroll*... Read More

Meaningful Diversity: Creating Cultures of Inclusion

In the fitness room the other day, I caught a... Read More

A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?

When I was first initiated into Corporate America, I had... Read More

CEOs Role in Family Business

I first met Roland (not his real name) in 1972.... Read More

Discover the Astonishing Power of Words Today!

Picture all the people you know who are dynamic, successful... Read More

How to Hire the Right People

One of the biggest challenges any business owner or manager... Read More

Hire Winners: Ask the Right Questions

How do you as a manager, supervisor or team leader... Read More

Think Twice Before Selling ROI

When we're selling to business people, our value proposition has... Read More

3 Reasons Why CRM Strategies Fail

Customer relationship management (CRM) is one of the most effective... Read More

Lack of Operations Manuals Stunting Your Growth?

Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More

What is Data Visualization?

Data Visualization is InteractiveHave you ever booked your flight plans... Read More

Innovation Management - idea selection and valuation issues

Innovation is different and distinct from creativity in that it... Read More

Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs

Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More

Know Your Client - The First Rule of Business Coaching

Whilst the very best coaches have undertaken independently accredited training... Read More

People Skills: Eight Essential People Skills

Being able to communicate effectively with others requires people skills,... Read More

Delegate or Die!

You Can't Do It All - Learning To DelegateThere is... Read More

Training Adults, Not Teaching Children

Adults are vulnerable to personal and professional embarrassment from poor... Read More

This Old Business

Not long ago I was asked to come out and... Read More