Employee Discipline: How to Nip Problems in the Bud
Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.Disciplining employees is so dreaded by so many supervisors that many look the other way when trouble develops, perhaps in... Read More
Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which critically underpins the organisation's competitive advantage. Companies can differentiate themselves from their competitors with specific core competencies, but often not for long. The differentiation is... Read More
Creativity and Innovation Management: Goal Setting
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Character: Is It Necessary In Leadership? (Part One)
We know character when we see it, but what exactly is it? How do we define it? What role does it play in our getting results as leaders? What role does character play in our careers?In this two part article, I'll explore these questions and give tips on using character... Read More
3 Reasons Why CRM Strategies Fail
Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue, customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail. This leaves CRM vendors and their customers baffled, but there a few common reasons why a CRM strategy will fail.1. Too... Read More
People Are Our Most Important Asset!
How many times have you heard or uttered this phrase in the last 5 years or so. As a "reformed accountant" this phrase makes me cringe more than any other business euphemism being espoused today.What exactly is an asset? The dictionary defines an asset as "A valuable item that is... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because... Read More
How Invisible Communication Barriers Kill Productivity
Many kinds of interferences or disturbances can confuse a message. Communication specialists call them ''noise.'' A noise is anything that competes against communication. Obviously, if we want our communication to be effective, we have to be continually on our guard to detect such noise, whatever the source. When we find... Read More
Do You Hear That?
I read a report in the Toronto Star stated that 70% of workplace errors happen because of communication breakdown and that many of them directly relate to a lack of listening skills.The challenge is most people filter out sounds, noises and people talking as much as they filter out most... Read More
Take Your Firm to the Next Level
So you did such a good job in 2003 at bringing in new clients to your firm that you're swamped with business, your firm is large and growing, and all parts of your marketing system are in place and running smoothly? Congratulations - you're off to a great start for... Read More
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Document management : A dream of paperless office
What is document management: When we think about "Document Management"... Read More
Must Project Managers Be Technically Savvy?
"Must Project Managers be technically savvy?" This topic always seems... Read More
Keys to Feeling Powerfull In An Uncertain World
Life has always been full of uncertainties. Over the last... Read More
Too Much Time Treating Symptoms
A man drives down the highway each day on his... Read More
Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business
On communication: One of the biggest strains on the communication... Read More
Tales from the Corporate Frontlines: The Role of Character in Leadership
This article relates to the Senior /Top Level Management competency,... Read More
Leadership Skill: How to Handle Difficult Conversations
A good leader has the ability to empower others. It... Read More
How to get an Audiences Attention
A trainer dryly discussing how to motivate people in an... Read More
The Comfort Zone
The Comfort Zone I... Read More
Why Business Owners Need Security
The main reason is to stop any potential lawsuits from... Read More
The Rise of Corporate Chair Massages
Employers have rapidly begun to understand the importance of stress... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a... Read More
Choices in Appointing International Managers
Globalization is requiring companies to make important choices about how... Read More
Innovation Management: The Quality and Quantity of the Idea Pool
Creativity can be defined as problem identification and idea generation... Read More
Hiring Tip -- Picking The Best Candidates
I often hear leaders from all types of organizations ask... Read More
Its All About The Customers, Baby
If you want to ensure a steady stream of customers... Read More
The Four Key Steps In Hiring And Keeping Top People
"When you hire the best, the rest is easy!" We... Read More
Problem-Solving Success Tip: Whatever You Do, Do It on Purpose
Decision-making shows up throughout the problem-solving process. The decisions may... Read More
5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person
Mistake #1: Going with the flowInexperienced interviewers sometimes fall into... Read More
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many... Read More
Looking through the Glass Ceiling - Women in Management
Women have made tremendous contributions to society at every level;... Read More
Employee Orientation: Get New Hires Off To a Great Start
The good news is that a new hire orientation program... Read More
Does Your Management Style Remind People Of Something They Read In Dilbert?
With thanks to Jeff Foxworthy, the comedian who does the... Read More
Why Soft Skills?
The industrial age is over. Organizations still stuck in the... Read More
Are You Ready to Sell Your Business
Make Sure You Understand Your Motivation for SellingAre you thinking... Read More
Hiring for Success
Hiring someone new to work in your business is one... Read More
Birds of a Feather May Be Turkeys
Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More
Jack Welch--Success Is Getting Back Up on the Horse
A few months ago I had the opportunity to spend... Read More
Pricing Strategy for Retail Flower Shops
When you create your profit and loss statement to assess... Read More
Important Communication Tips For Managers
The following tips will help you communicate more effectively with... Read More
Real Costs in Distribution and What it Means To Your Company
Ever feel that all the lawyers in thh Country need... Read More
Innovation, Idea Selection, Valuation
There is no sure fire route to commercial success, but... Read More
Setting Clearer Performance Expectations
The annual performance review.Stating this phrase guarantees some reaction for... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful... Read More
Take the Easy Route - Delegate
It was 2.30 am. It was cold and dark and... Read More
Is It Worth To Outsource? How One Can Outsource Wisely
Recent trends in software development market show that it is... Read More
How to Manage Your People Well: Tips for Managers of Training
As a training manager, there are two important aspects to... Read More
Creativity and Innovation Management ? Hierarchies
Creativity can be defined as problem identification and idea generation... Read More
Credibility - A Golden Key to Becoming More Influential
You have been named a new leader in your organization,... Read More
The Myth of the Management Team
Every business has problems. That is why the average life... Read More
How to Leverage Your Strengths for Peak Performance
Ask almost any business leader how to most effectively develop... Read More
Downsizing in Organisations - The Real Truth
I've met and worked with many people in all sectors... Read More
Turbo-Charge Your Rollout with ERM
Employees are the often-neglected stakeholders in the success or failure... Read More
Employee Retention: Five Leadership Fundamentals
Are your management practices on the right track? Retaining your... Read More
Try It Out On Your Team First
Wow! You're brilliant! You have a great idea. You've looked... Read More
Is Chess Good for Management?
The game of chess has been applauded and taught in... Read More
Plans & Goal Setting - Kicking winning Goals
Kicking Winning Business Goals The competition for business... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
Rethinking Workplace Security: How the Rules Have Changed
The workplace has traditionally been a dangerous place. Very early... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in... Read More
Dont Hire Squirrels to be Your Top Dogs
Bad hiring decisions cost organizations, both in dollars and lost... Read More
Planning a Productive Retreat
What value is there in leadership or team-building retreats? Just... Read More
7 Essential Elements To Every Organizational Change
[This article is based on excerpts from the special report... Read More
DIVERSITY is a BIG word -- With A HUGE Business IMPACT
Second thought! Just in case. YOU or someone you personally... Read More
Offshore This! (Outsourcing Tech Support Overseas)
So I call my telephone company and someone picks up... Read More
Project Management - Its Just A Button
I once worked with a developer who showed up at... Read More
Managing the Human Resource Project
We obtain strategic results by aligning HR mission, vision and... Read More
6 Shared Factors of Successful Executives
These factors where determined by interviews with and books from... Read More
The Top 10 Requirements for Your Business to Become and Remain Profitable
We live in a relentlessly competitive world. The daily pressure... Read More
Creating a Team Working Environment
TEAM DECISION MAKING: Managers who invite participation believe that people... Read More
Leading Bad Actors To Be Good Performers
A successful leader told me, "The biggest challenge I've had... Read More
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job... Read More
Tales from the Corporate Frontlines: Creating a Culture of Empowerment
This article relates to the Culture & Climate competency, commonly... Read More
Avoiding The Sheep Dip
It is a sad fact that many employees are still... Read More
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