Business is About Making Money

Ask most people why they are in business and they will give you any number of reasons. Things such as wanting to improve the lives of others; make the world a better place; provide for their family; have more free time; the list goes on and on.Fact is business is... Read More

Delegating Responsibility

Too many managers waste both time and energy performing tasks an employee could perform just as well, thereby lowering productivity while raising operating costs. The answer to the problem is easy-delegation. However, many managers still limit their own effectiveness, create imbalances in the organization, waste their department's time and energies,... Read More

Minimising Conflict With Effective Communication

Did you know there are 5 types of communication that lead to conflict? Let's look at them... Definition of 'Conflict' It helps if we first define what we mean by 'conflict' Conflict is an expressed struggle between at least two parties, both of whom perceive interference... Read More

Overcoming Resistance

Virtually any type of organizational change involves role transitions of some type. In light of role transitions, it is almost natural for employees to resist major changes in the workplace environment. Some contend that resistance to change is "natural"; they contend that this resistance is instinctive; that humans have a... Read More

OJT - On The Job Training

IntroductionManagers have two powerful ways of improving the performance and productivity of their subordinates, which are counseling and on the job training.Counseling is the process of helping a subordinate define and resolve personal problems that effect performance or in order to develop a good attitude to work.On the job training... Read More

The Do?s and Don?ts of Giving Feedback

Being able to give effective feedback is not just a good skill to possess in business, it is a great life skill to have. Because when you are masterful at giving feedback, not only can you help your employees to sustain continuously improving performance, you can also improve the performance... Read More

Outsourced Learning: Are You Ready for Learning BPO?

As the business world enters a period of hyper-competitiveness, every business process will be subjected to examination and possible restructuring. We have already seen outsourcing and offshoring used to an extent what nobody would have dreamed of a few years ago. McDonald's is testing the offshoring of its drive-thru process... Read More

Understanding Every Aspect of Your Organization

GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand, ask again. Question until you are sure you understand the topic. It's easy to feel your questions aren't sophisticated enough, especially when you work with... Read More

Ten Top Ways for Managers to Motivate Their People

So to help start the ball rolling, here are ten top ways to get your people motivated. Ten small steps for you to start with. Recognise themRecognise your people as people, by saying 'Good Morning', checking that they're OK and taking a little time with them. Challenge themPeople need stimulation... Read More

6 Steps To Effective Management During Change

Take the pain out of gain and decrease the upheaval surrounding change by following six commonsense steps to effective management.Step 1: Establish ObjectivesThe process must begin with a clear and detailed statement of objectives and move from there to goal design. Goals must be directly accountable to the vision while... Read More

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One Simple Idea to Grow Your Business

Perhaps the most common theme I've heard in working with... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2

A series of articles exploring the seven critical areas that... Read More

The Business Shaman: Exploring the Mystery of Success!

Note: This article was written for a internet business site.... Read More

Innovation Management ? Innovation or Profit?

Creativity can be defined as problem identification and idea generation... Read More

Year 2010: Permanent Employees No Longer Required

Jack Welch joined a conference that was held in Duke... Read More

Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change

Much of the literature and advice on implementing business change... Read More

Spirits in the Corporate Boardroom.......Oh, sure......

There is a growing movement in the spiritual... Read More

Intercultural Management

The role of a manager is evolving in response to... Read More

How To Delegate for Fun and Profit

Ah, the wretched pain of delegation. It comes easy to... Read More

Learn How To Get The Most From Your Team

Being a leader isn't easy. Every one looks to you... Read More

Telephone Techniques: Boost Your Productivity With Effective Phoning

One of the things that most impacts people's productivity is... Read More

A Leadership Screw Driver: The 90 Day Improvement Plan

I was talking with first-line supervisors in a utility company... Read More

Agendas Make Meetings Productive

Having an agenda template that works well for you, week... Read More

Attract and Retain Positively Great Employees - An Action Plan for Employee Training

Everyday a business owner, CEO, or manager somewhere is complaining... Read More

The Cheapest, Forget It !

Wouldn't it be great if we got get the cheapest... Read More

Workplace Security Plan: Does Your Company Have One?

Consultant's Perspective...The threat of violence whether it emanates from a... Read More

Employee Motivation: It?s More Than A Paycheck

Managers often ask, usually with exasperation, "How can I keep... Read More

Solve Problems Permanently - Ask WHY

As Albert Einstein said:-"The significant problems we face today, cannot... Read More

Workplace Violence - People are Dying Going to Work

Workplace violence has become a tragic reality today. From minor... Read More

Turn Your Speech Into A Leadership Talk

My experience working with thousands of leaders world wide for... Read More

Best Practices Plan: Dissemination of a Great Idea

Good news spreads quickly News of the invention of the... Read More

Innovation Management ? some ideas are better than others

Creativity can be defined as problem identification and idea generation... Read More

Birds of a Feather May Be Turkeys

Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More

Identifying Candidates for Leadership

A critical task in the succession planning process of any... Read More

Plan for Business Success - 6 Reasons to Succession Plan

Succession Planning provides many valuable assets to your business. Yet... Read More

Dont Hire Squirrels to be Your Top Dogs

Bad hiring decisions cost organizations, both in dollars and lost... Read More

Presenteeism: The Hidden Costs of Business

(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very... Read More

Top Ten Tips for Outstanding Customer Service

Remember the 80:20 rule? You may not get everything perfectly... Read More

Business Leadership Skills - Managing the Human Being Behind the Business

Managing the Human Being Behind the Business It's... Read More

Stomp Out Leeches In Your Company

Recently, I felt appalled to see a political candidate running... Read More

Plans & Goal Setting - Kicking winning Goals

Kicking Winning Business Goals The competition for business... Read More

Knowledge Mapping

This module focuses on the basics of Knowledge Mapping, its... Read More