Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won't leave if they're glad you're their boss. They will want to stay with a boss... Read More
This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Organizations that enjoy a high satisfaction level in... Read More
Don't Let Your Measurements Mislead You There aren't too many words that can strike as much fear and loathing into the hearts of your internal customers, and sometimes your own employees as the words "Operational Measurements". Operational Measurements often get a bad rap because of their... Read More
Because of my work as a consultant, trainer and coach I deal with change and people's reactions to it all the time. When a Client decides to work with us, they are recognizing that some sort of change is needed. After all, if they want more effective teams, better Customer... Read More
Globalisation, the expansion of intercontinental trade, technological advances and the increase in the number of companies dealing on the international stage have brought about a dramatic change in the frequency, context and means by which people from different cultural backgrounds interact.Cross cultural solutions to international business demands are increasingly being... Read More
Top leaders...Are Visionary Top leaders have a very clear understanding of where the organisation is going and a clear strategy for getting there.Communicate Really Well Great leaders ensure that their message gets across to all in the organisation - clearly.Are 'People' people Having a love for people helps these top... Read More
You're the boss, and you have every reason to feel good about your organization.You've built a great team.You've put strong players in every spot.You have clearly defined procedures for every part of the business.You have incentive, safety recognition, and bonus programs.But something doesn't seem quite right.Somehow, there seems to be... Read More
All maintenance activities of the workforce must be documented, this includes breakdown repairs, callouts, preventive maintenance, replacement maintenance, overhauls, and Testing & Inspection work. Maintenance work by production line employees must be included, whether or not the employee is listed as in maintenance. These activities can then be mined for... Read More
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
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This article is directed at senior managers. As a senior... Read More
Creativity can be defined as problem identification and idea generation... Read More
When executives see themselves as solely responsible for the overall... Read More
Do you have piles of paper on your desk. Many... Read More
Hurting your sales efforts can be accomplished easily with the... Read More
The title of this article sounds like simple advice, but... Read More
Have you unintentionally set your business up for failure?No one... Read More
Now that it is January, many of you are putting... Read More
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
Managers who aren't loyal to their people can't expect loyalty... Read More
I believe the media and our culture sends the wrong... Read More
On consulting assignments, here are some of the questions I... Read More
There are 12 essential elements of a successful internal communications... Read More
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Which documents must I keep for ISO 9001?In addition to... Read More
IntroductionAre you looking for a way to gain control of... Read More
There is no sure fire route to commercial success, but... Read More
We all know people who are like human dynamos. They... Read More
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We know character when we see it, but what exactly... Read More
There are some very simple guides for delegation.Most people delegate... Read More
An ongoing series of articles exploring the seven critical areas... Read More
Imagine that you're a sports coach and you need a... Read More
Keeping and Motivating the Best Employees ... Read More
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Learning comes from many places. And one of the most... Read More
Are you the position or the person?Bosses can lose their... Read More
Okay, be honest!Are you guilty of sticking in a few... Read More
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The wellspring of confidence is belief. When you believe in... Read More
Quality Assurance, or QA, is often given short shrift in... Read More
With the advancement of computer simulators, anybody can repeat all... Read More
Remember Papa John's commercial on TV with the slogan "Better... Read More
What is the Process Approach to Quality?The ISO 9001 2000... Read More
There is no substitute for soliciting the opinions of the... Read More
There are different reactions that individuals experience during time of... Read More
The reason jobs are often not done right and employees... Read More
You know the drill - the ridiculous deadlines, the relentless... Read More
In today's era of Professional and IT Services competition and... Read More
Every parent, educator, and manager knows that "Nintendo children"--those born... Read More
What IS assertive communication? Assertive communication is the... Read More
Various studies ? and common sense ? indicate that involving... Read More
The purpose of any selection process is to discriminate (albeit... Read More
You're at a networking function and you've made that all-important... Read More
Do this simple excercise, and transform your life.First, Make a... Read More
Budgets! There I've said it. For some the most hated... Read More
With thanks to Jeff Foxworthy, the comedian who does the... Read More
IntroductionThe role of the Human Resource Manager is evolving with... Read More
I once worked in a place where there were three... Read More
The litany of headaches related to the implementation and on-going... Read More
You have been named a new leader in your organization,... Read More
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are... Read More
Organizations live and die by results. Yet most organizations get... Read More
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As a small business operator, personal checks may be one... Read More
For good reason, practically every endeavor in life is rated.... Read More
Last week I was confused and frustrated about a few... Read More
Creativity can be defined as problem identification and idea generation... Read More
Good hires do not happen by accident or luck. In... Read More
"What do you mean you need to push back the... Read More
Meetings can be a total waste of time or a... Read More
If it's so simple, why don't managers all over the... Read More
Everyone wants to succeed yet everyone has a different perception... Read More
How can you get more attention for your conference and... Read More
Remember the 80:20 rule? You may not get everything perfectly... Read More
Business Management |