Make Them GLAD Youre Their Boss

Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there is something to be built. --Carl JungPeople won't leave if they're glad you're their boss. They will want to stay with a boss... Read More

Tales from the Corporate Frontlines: Finding The Perfect Balance

This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Organizations that enjoy a high satisfaction level in... Read More

Dont Let Your Measurements Mislead You

Don't Let Your Measurements Mislead You There aren't too many words that can strike as much fear and loathing into the hearts of your internal customers, and sometimes your own employees as the words "Operational Measurements". Operational Measurements often get a bad rap because of their... Read More

Five Ways to Influence Change in Others

Because of my work as a consultant, trainer and coach I deal with change and people's reactions to it all the time. When a Client decides to work with us, they are recognizing that some sort of change is needed. After all, if they want more effective teams, better Customer... Read More

Cross Cultural Solutions for International Business

Globalisation, the expansion of intercontinental trade, technological advances and the increase in the number of companies dealing on the international stage have brought about a dramatic change in the frequency, context and means by which people from different cultural backgrounds interact.Cross cultural solutions to international business demands are increasingly being... Read More

Leadership Styles - the Ten Top Qualities the Best Leaders Show

Top leaders...Are Visionary Top leaders have a very clear understanding of where the organisation is going and a clear strategy for getting there.Communicate Really Well Great leaders ensure that their message gets across to all in the organisation - clearly.Are 'People' people Having a love for people helps these top... Read More

Encouraging Behavior That Gets Results

You're the boss, and you have every reason to feel good about your organization.You've built a great team.You've put strong players in every spot.You have clearly defined procedures for every part of the business.You have incentive, safety recognition, and bonus programs.But something doesn't seem quite right.Somehow, there seems to be... Read More

How To Decrease Downtime and Increase Productivity

All maintenance activities of the workforce must be documented, this includes breakdown repairs, callouts, preventive maintenance, replacement maintenance, overhauls, and Testing & Inspection work. Maintenance work by production line employees must be included, whether or not the employee is listed as in maintenance. These activities can then be mined for... Read More

The Ins and Outs of Internal and External Relations

INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal public relations about your department and its offerings. A training department must, first and foremost, be visible in the organization it serves. Larry Lottier, Manager, Education of Dana Corporation publishes a training department course catalog with faculty, course listings and... Read More

Innovation Management: Radical Innovation

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

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Your Appraisal System Can Be Better ? Overcome These Nine Serious Failings

This article is directed at senior managers. As a senior... Read More

Business Innovation ? the Value of Work Processes

Creativity can be defined as problem identification and idea generation... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall... Read More

Take Control of Your Paper in 3 Easy Steps

Do you have piles of paper on your desk. Many... Read More

How To Decrease Profits Without Really Trying

Hurting your sales efforts can be accomplished easily with the... Read More

Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.

The title of this article sounds like simple advice, but... Read More

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure?No one... Read More

The Truth About Performance Reviews

Now that it is January, many of you are putting... Read More

Knowledge Management: More Than Just Know-how!

People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More

Loyalty, Motivation And Work-Life Balance

Managers who aren't loyal to their people can't expect loyalty... Read More

Managing People - No More Mr Tough Guy

I believe the media and our culture sends the wrong... Read More

You Get the Behavior You Reward

On consulting assignments, here are some of the questions I... Read More

Internal Communication: 12 Essential Elements

There are 12 essential elements of a successful internal communications... Read More

You Cant Not Communicate

Most of us would like to be better communicators. As... Read More

ISO 9001 What Records Does My Business Need To Keep?

Which documents must I keep for ISO 9001?In addition to... Read More

Controlling Your Cash Flow

IntroductionAre you looking for a way to gain control of... Read More

Innovation, Idea Selection, Valuation

There is no sure fire route to commercial success, but... Read More

How to Build Your Business and Still Take Time Off

We all know people who are like human dynamos. They... Read More

Project Management - The Traveling Product Manager

Various studies ? and common sense ? indicate that involving... Read More

Character: Is It Necessary In Leadership? (Part One)

We know character when we see it, but what exactly... Read More

Delegation: When to Delegate, Who to Delegate to

There are some very simple guides for delegation.Most people delegate... Read More

The Seven Cs: Partnership Danger Signs - Communication Breakdown

An ongoing series of articles exploring the seven critical areas... Read More

Recruitment - What Youre Really, Really Looking For

Imagine that you're a sports coach and you need a... Read More

Keeping and Motivating the Best Employees

Keeping and Motivating the Best Employees ... Read More

Organizational Techniques - Tickler and Chron File

One of the biggest problems we encounter in our consulting... Read More

Managing People - Why Is It So Difficult?

Managing, supervising, being a team leader is the hardest job... Read More

How To Learn Great Management from Our Kids

Learning comes from many places. And one of the most... Read More

Give Yourself a Boss Day Gift, Part 2: Are You the Position or the Person?

Are you the position or the person?Bosses can lose their... Read More

Your Company Without Training - Any Questions?

Okay, be honest!Are you guilty of sticking in a few... Read More

Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets

When looking to outsource overseas for Plastic Injection Molds or... Read More

The Most Important Thing Youll Ever Do

The wellspring of confidence is belief. When you believe in... Read More

Use QA As Your First Step To Outsourcing

Quality Assurance, or QA, is often given short shrift in... Read More

Humor in Business

With the advancement of computer simulators, anybody can repeat all... Read More