Managing Employees Is A Little Like Herding Cats

Q: I started my small business about a year ago and it's grown steadily. I like having my own business, but I'm having a tough time managing people. I have 5 employees now and it seems like I spend half my time making sure they are doing what they're supposed... Read More

Organisational Culture for Continuous Improvement

I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement (CI) at beginner level, encompassing Lean, TQM, Six Sigma and the other related methodologies of CI.He was developing an analogy of a geographic expedition to... Read More

Firing Someone Without Resentment

Firing, sacking, letting go or terminating people is unpleasant. There are ways to minimise resentment, but why bother? Because most legal action and unpleasantness stems from dissatisfaction/resentment about the way things were handled - about how rather than what happened. Dismissal can be unfair because of the reason, or the... Read More

If You Build It, Investors Will Come

When you begin to write your business plan or a section within it, you probably ask yourself, "What should I talk about? What key points should I bring out that are important to potential investors?" The best way to answer these questions is to put your business plan trial.... Read More

An Honest Look at Your Business

There is a difference between being comfortable and being in apathy.It is very comfortable to have a smooth running organization when you have a team that knows what to do and does it. It is comfortable to have this group take care of your company and make it expand, and... Read More

Basic Management Skills

Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little costManager in contextMost of my adult life has been spent working as a supervisor or manager on industrial projects... Read More

In Leadership, The Critical Convergence Drives Great Results

The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If ignorance is bliss then leaders going around blithely adhering to the Leader's Fallacy have cornered the market on happiness.The truth is, it's more... Read More

CEOs Are Great, Top CEOs Are Greater

People in leading positions are often in a dilemma: on one hand they are supposed to give great performances, make the right decisions and so forth; on the other hand, they have to fill the role of a very confident and self-assured manager. This may be considered a dilemma because... Read More

Customer Focus - Just 5 SimpleThings You Need to Think About

You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.So, what does this mean? What They WantSelling what your customers really want is just critical. Being on good enough terms with your customers to research, (hey maybe... Read More

Your Biggest Problem in Business? Work Ethic

US Work Ethic Issues and Lack of serviceWell many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice... Read More

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Do You Really Care What People Think?

You had better care! Because what people think usually leads... Read More

Guidelines For Conducting A Good Meeting

Okay, so you've figured out what kind of meeting is... Read More

Knowledge Management - Capturing And Structuring Knowledge Into Reusable Assets

Many organizations have an approach for identifying and recording lessons... Read More

Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave

Leadership is lifting a person's vision to higher sights, the... Read More

Three Business Lessons From The US Postal Service

There was a buzz in the air recently about the... Read More

Provisioning/User Management System Upgrades: Part II ? Building Awareness And Building Approval

Somewhere in the world is a person who wants to... Read More

Innovation Management: What Problem Is Being Solved?

Creativity can be defined as problem identification and idea generation... Read More

Innovation Management ? Time to Market or Time to Success?

Creativity can be defined as problem identification and idea generation... Read More

Avoiding The Sheep Dip

It is a sad fact that many employees are still... Read More

Got A Meeting Planned? Ask This Question

Meetings ? they are a fact of our business lives.... Read More

Sending Documents Through Email? Dont Get Burned by Metadata!

During a recent seminar I gave located in the suburbs... Read More

Lets Make Training More Interesting!

Many HR managers believe that by sending their workers to... Read More

Choosing the Right Corporate Training

According to a Gallup Poll, 80 percent of employees said... Read More

Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up

Performance appraisals aren't fun. But a lot of the time... Read More

Close the Performance Gap

One of the most difficult and emotionally draining situations you... Read More

A Facilitators Guide to Running a Stakeholder Analysis Workshop

This facilitator's guide to running a stakeholder analysis workshop is... Read More

10 Steps Towards A Stress-Free Introduction Into Management

Becoming a manager for the first time can be an... Read More

Follow Up: It Makes A Difference

A while back the headlight switch on our minivan quit... Read More

Never Wrestle with a PIG

The business books at the library and book stores fill... Read More

CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem

We all know that achieving better alignment, synergy and cooperation... Read More

Dont Wait for Tax Time to Look at the Bottom Line

A curious thing happens to entrepreneurs in the spring of... Read More

Innovation Management ? Producing Great Products, Motivation

Creativity can be defined as problem identification and idea generation... Read More

Innovation Management ? Innovation or Profit?

Creativity can be defined as problem identification and idea generation... Read More

Million Dollar Support System For You and For Your Business

Whether you are a consultant, coach, business owner, doctor, professional,... Read More

Using Employee Opinions Effectively When Designing HR Programs

Using Employee Opinions Effectively When Designing HR ProgramsEmployee opinion is... Read More

Critical Success Factors - Next

The Critical Success Factors Focusing on the... Read More

Improvements In A Large Public Electric Utility In South America

The company decided to develop and implement an improvement program.... Read More

This Old Business

Not long ago I was asked to come out and... Read More

The Thick Line Between Buddy and Boss

Q: One of my key employees is giving me trouble.... Read More

The Power of Positive Communication

Communication is the key to your success at work, at... Read More

Thoughts on Empowerment

People are empowered when they are given the authority and... Read More

Innovation Management ? Good Leadership

Creativity can be defined as problem identification and idea generation... Read More

The Dog That Didnt Bark

A few weeks ago, after consultations with others in an... Read More