Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs
You can possibly teach a turkey to climb a tree ? but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time. A good hire can take the weight of the... Read More
Why Management Kills Creativity
Ten or so years ago, an international consultant, specializing in employee involvement and team development, published a story relating to workplace communication that is heartwarming and damning at the same time. In 1981, Peter Grazer was working as the project engineer on a construction project to modernize a silicon manufacturing... Read More
Problem-Solving Success Tip: Define the Problem First
Define the Problem First. It seems obvious, but how many times have we gone to a problem-solving meeting and the discussion started with either whose fault was it or an assertion about the proper solution?Explain what the problem is-what went wrong, what are the symptoms, what is the impact on... Read More
9 Tips for Getting the Most From Your Conference Investment
Tips for Getting the Most From Your Conference Investment All professionals attend conferences, seminars, and trade shows each year. Through my observation and person experience here are my top tips for maximizing your time and monetary investment in these events. 1. Set goals for the event. Think about what you... Read More
Five Days to More Effective Inventory Management
The litany of headaches related to the implementation and on-going care-and-feeding of enterprise-based inventory management applications (upgrading, downtime, maintenance, hardware obsolescence, and so on) is long. These implementation issues are enough make the savviest of companies want to engage in anything but another supply chain or inventory management software implementation.For... Read More
Performance Appraisal Scenarios: Improve Your Communication
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has trouble getting started on the self-appraisal you might say: "Why don't you start by talking about the XYZ project?" (Pick a topic that the employee will feel comfortable with, a success rather than a failure.) "It seems to me that... Read More
OJT - On The Job Training
IntroductionManagers have two powerful ways of improving the performance and productivity of their subordinates, which are counseling and on the job training.Counseling is the process of helping a subordinate define and resolve personal problems that effect performance or in order to develop a good attitude to work.On the job training... Read More
Hold Your Applause!
It's amazing what you can accomplish if you don't care who gets the credit. Harry S Truman President Truman had decided that Secretary of State, General George Marshall's name should be attached to his plan for massive European relief following World War II. Many in the White House objected, believing... Read More
Are You in AWE of Your Employees?
Employers have become so concerned about seeming "unfair" or worse becoming the victims of lawsuits by unhappy ex-employees that they've stopped requiring minimum standards of employees. This can only lead to poor individual and eventually poor company performance. Your best employee performers will resent the fact that you use company... Read More
The Top 5 Signals That Your Business Is Running You
Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do you find that the business you started to suit your lifestyle somehow taken over your life and home? If this sounds familiar, then... Read More
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Performance Appraisal Scenarios: Improve Your Communication
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has... Read More
How to Say No
Rejection hurts. No one likes to give it or to... Read More
Learn About Commercial Collections Agencies Fees
As with any other service, there are good and bad... Read More
Creativity and Innovation - Large Firms Versus Small Firms
There is a pervasive assumption that small firms are more... Read More
On the Road to Assertiveness
Learning to be assertive takes time, courage and the ability... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do... Read More
Getting Software Developed for Your Business
At some point, your business is going to need to... Read More
Are You Ready to Sell Your Business
Make Sure You Understand Your Motivation for SellingAre you thinking... Read More
Leadership Skill: How to Handle Difficult Conversations
A good leader has the ability to empower others. It... Read More
Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace
I personally struggle with the term 'managing people' - because... Read More
Does Your State Like To Keep Your Workers Compensation Secrets Hidden?
Workers compensation secrets are hidden deep within piles and piles... Read More
The Narcissist in the Workplace
To a narcissist-employer, the members of his "staff" are Secondary... Read More
What to Ask When You?re Invited to a Meeting
1) Where is the agenda? A meeting without an agenda... Read More
What We Have Here Is A Failure To Communicate
Today's successful organizations are the ones which carry on open... Read More
Finding Common Ground Through Consensus Decision-Making
It's clear to me that a workplace is a better... Read More
Reprimanding Marginal Employees
THE MARGINAL PERFORMER: Every manager must, from time to time,... Read More
Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF
Bar Charts and the Information ChallengeWhether one is an unknown... Read More
Delegation Obstructions
OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite... Read More
Why Businesses Fail - And What You Can Do About It!
Have you unintentionally set your business up for failure?No one... Read More
Ten Business Reasons Why Asking for Help Works
In fact, bringing your people - any of them -... Read More
Strategic Clarity for Communication Management
Over the past few weeks I've been developing plans for... Read More
Tales from the Corporate Frontlines: Human Resources at Work
This article relates to the Human Resource Functions competency, commonly... Read More
Cold Water Comments - What They Are and How to Manage Them!
Cold Water Comments - What They Are and How to... Read More
Status Quo Pep Talks That Can Threaten Your Leadership
Organizations live and die by results. Yet most organizations get... Read More
Dialogue vs. Discussion
Have you ever sat in a meeting where everyone is... Read More
How to Help Your Company Become a World Class Company
Most people think real change in an organization occurs as... Read More
What One Thing?
A few weeks ago I asked my readers what the... Read More
Managing Group Meetings
MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More
What is Six Sigma?
Six Sigma is a highly disciplined process focused on satisfying... Read More
5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology
All small to mid-sized company owners want to know where... Read More
The Comfort Zone
The Comfort Zone I... Read More
5 Awesome Actions of Highly Creative Leaders!
How many times have you wondered why you are unable... Read More
What Consultants Want You to Know (But You Never Ask)
I've been both a CEO and a consultant, so I've... Read More
Know Your Client - The First Rule of Business Coaching
Whilst the very best coaches have undertaken independently accredited training... Read More
The How-Tos of Firing Incompetent Employees
CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
Romford Accountants: Accountancy Firm Roles and Responsibilities
If you own or operate a business in the UK,... Read More
Making Your Workers Your Partners
There is an inherent conflict between owners and managers of... Read More
Office Politics
Office politics! It's just another way of saying: "The employees... Read More
Dealing with Difficult People
You know, this would be a great business if it... Read More
Innovation Management ? Reducing Hierarchy
Creativity can be defined as problem identification and idea generation... Read More
Five Ways to Influence Change in Others
Because of my work as a consultant, trainer and coach... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter,... Read More
Dealing with Marginal Performers: The Therapeutic Approach
--PREPARATION: The purpose of the therapeutic approach is to spark... Read More
Leading Meetings: The Top Three Challenges
What do people really find challenging about leading meetings? Here... Read More
How to Save Money on Training
1) Use a live instructor. Adults learn best by doing,... Read More
Internal Control - The Why and How
Many retailers do not have good internal controls in place... Read More
Retaining An Expert -- What Every Business Owner Needs To Know
As an entrepreneur, hiring an expert can be one of... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to... Read More
The Compliance Officers Killer Application
It used to be that only the largest multi-nationals needed... Read More
Team Motivation - Tough Enough to Care
Sir Alex Ferguson has just celebrated his 1000 game in... Read More
Five Defining Characteristics of Great CEOs
1. Personal insight. Great CEOs are great leaders. They know... Read More
Be a Leader - The Importance of Going Home Early!
How you run your business is, of course your business.... Read More
Productive Meetings: How to Make Your Meetings More Productive
There's one simple secret to effective meetings: set an agenda... Read More
Organisation Tips For The Mobile Executive
Despite the fact that everyone sighs "How glamorous!", the life... Read More
Management to the Vision-Contribution and the Role of Compliance
As a manager our role is to:1. Establish the vision,... Read More
How to Delegate More Effectively
Do this simple excercise, and transform your life.First, Make a... Read More
Lack of Operations Manuals Stunting Your Growth?
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack... Read More
Lean Principles in Action
AbstractThe electrical products industry is one characterized by fierce competition,... Read More
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many... Read More
How To Use W Edwards Deming
Human beings and the way they interact are extraordinarily Complex.... Read More
Computer Consulting Profit Secrets
Do you own or manage a computer consulting company? Are... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
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