Every salesperson and fledgling copywriter hears the harangue: DON'T SELL the FEATURES of a product ? SELL the BENEFITS those features bring!!!
The concept's important but it confuses a lot of people. Many sellers don't understand how to build a benefit from a feature. Back when I was first learning to write sales copy, I didn't know how myself. I just knew it was critical I figure it out.
Finally I realized what the problem was. You can't get there from here. You don't actually turn a feature into a benefit. You have to approach it from a different point ? the solution approach.
Here's the full process?
When you're looking for the benefit, don't start by focusing on the feature. Instead figure out the problem the feature is supposed to solve. Then, determine what solving that problem could MEAN to the prospect. This payoff ? what the solution means to the prospect - is really all a benefit is.
Here's an example...
Product: Car
Feature: Cruise Control that automatically maintains a set speed without the constant pressure of your foot on the gas pedal.
One Problem it solves: lets you maintain speed limit without constant attention
What the solution means to the prospect: Maintaining the speed limit means you avoid breaking the law which means you avoid getting a ticket which means you avoid higher insurance premiums. Here's a benefit headline that naturally flows from the Payoff we found in our example:
Avoid Speeding Tickets and the Higher Insurance Premiums They Cause
Cruise Control solves another problem too: the driver's leg doesn't tire from having to maintain a fixed position to keep the accelerator pressed
What the solution means to the prospect: Avoiding the tiredness of a fixed position means you arrive fresher and ready to enjoy your destination which means your companions or family enjoy your company more.
And here's a benefit-based lead we could write from this solution:
Face it. It's not much fun for your family when you finally arrive at Disney but you're grumpier than an old bear with a bad back. After all, you probably feel about the same as if you spent every winter scrunched up in the same position.
It's not your fault. Driving is naturally tiring when you have to sit in exactly the same position for hundreds of miles at a time. Your gas-pedal foot is frozen, your leg is paralyzed. You can't help stiffening up and getting achy. WHO WOULDN'T BE GRUMPY?
Good news. You wouldn't be ? not if you had Easy-Street-O-Matic Cruise Control. Not anymore.
Just imagine. Driving in complete comfort, able to shift in your seat any time to get a more relaxed position. It's okay to move that leg around. It's safe!
Now when you reach Disney, you'll be first to bound out of the car. The kids will have to run to keep up. They won't believe their new Dad!
(Yes, I know this tongue-in-cheek example is pushing the bounds of credibility slightly. But it makes the point. Find the solution that a feature offers and then figure out what that means to your prospect. There's your benefit.)
Here's another example?
Product: Daily Supplement for Men
Feature: Contains naturally occurring nutrients that are not acid-forming like chemically derived nutrients.
Problem it solves: Can be taken on an empty stomach at any time because natural nutrients are self-buffering.
What the solution means to the prospect: You'll be able to take the supplement whenever it's convenient for you without worrying about an upset stomach because you haven't eaten. That means you'll be more likely to take it regularly which means you'll get the benefits of greater energy and health. Ultimately that will lead to a longer, healthier life, especially since to be effective against diseases like cancer that take a long time to develop, you must be taking the defensive nutrients over an equally long period.
I'll leave it to you to build some headlines and leads from this second example. Once you have the benefits, it's a lot easier.
The next time you need to create sales material, use this Solution Approach to build your benefits. It will go a lot faster once you approach it from the right point.
Ronald A Murphy is a Copywriter and Graphic Designer specializing in Direct Response and Internet Marketing. Murphy writes and designs sales letters, direct mail packages, inserts, web sales pages, direct email, newsletters for marketing, Internet articles, white papers, and other sales focused materials. He provides expertise to clients serving financial, business, technology, health, opportunity and fundraising markets. For more information on copywriting and marketing, visit his site at http://RonaldAMurphy.com
Do you have the training and skills needed for copywriting?Are... Read More
Site visitors generally stay with you for as long as... Read More
In order to get ahead in your copy writing business,... Read More
Headlines are, without a doubt, one of the most important... Read More
Whether you're wet-behind-the-ears or a seasoned copywriter, your craft will... Read More
Freelance writers are a strange group of people when it... Read More
What ever happened to good old fashion, fundamental copywriting? Has... Read More
Quotations are expressions, usually in the spoken form or in... Read More
Say the word "emotion" to a man, and he'll immediately... Read More
Writing headlines for your ads is the most important part... Read More
One of the best marketing tools available to your internet... Read More
An interesting debate is currently raging among copywriters, web designers... Read More
When you create headlines, do you put benefits into your... Read More
How can you gain credibility and exposure for you and... Read More
Everyday when I read promotional emails and advertisements, or listen... Read More
Many people feel uncertain when dealing with copywriters. Like any... Read More
Looking for inspiration for your next marketing communication? Try the... Read More
Whether you're selling a product or service, the 10 tips... Read More
I have read thousands of ad copies online and offline... Read More
Advertising is key! Unfortunately most people waste their money on... Read More
Year after year people make the same mistakes in direct-response... Read More
The difference between good copy and great copy is the... Read More
When you are going to write a press release probably... Read More
I like to use power phrases when writing sales material.... Read More
Each weekday during my Red Hot Copywriting Bootcamp, attendees (or... Read More
I worked as a business magazine editor for about 20... Read More
I know, I know. Times are tough. You have to... Read More
Have you seen those copywriting gurus, working it on the... Read More
Most salespeople have great ideas, but when it comes to... Read More
Do you want to make $5000, $10,000 or more every... Read More
Have you heard of Brian Keith Voiles? Probably not, but... Read More
1. Use a hand written letter on your ad copy... Read More
Most people with an online presence will have to regularly... Read More
I like to use power phrases when writing sales material.... Read More
Think for a moment some day and consider the kind... Read More
Subhead..How to bundle for valuable results without devaluing your productI... Read More
Most of us spend our days persuading others to buy... Read More
How do you make your fundraising letters creative and fresh... Read More
I recently sponsored and attended Joel Christopher and... Read More
Several years ago, when I was working for an agency,... Read More
Freelance children's writing positions are always advertised. Rather, the schooling... Read More
I imagine you are the type of person who really... Read More
In this article, I am going to reveal a dozen... Read More
Freelancing is a competitive business, especially in today's fast-paced, e-focused... Read More
1) Don't just hire a good designer. Hire someone who... Read More
Summer is finally here and school is out, but learning... Read More
Yes indeed, that's all you've got, 30 seconds to make... Read More
This week we're going to reinforce the training that Recruits... Read More
Say the word "emotion" to a man, and he'll immediately... Read More
As you know, I'm constantly making the point that the... Read More
Looking for inspiration for your next marketing communication? Try the... Read More
As a freelance copywriter in New York, your work is... Read More
Writing copy has sometimes been compared to an "art." While... Read More
Your sales copy is the life source of your business.... Read More
One of the keys to writing good marketing copy is... Read More
Market identification Custom writing services market is a sector of... Read More
The single most important element of your website's copy is... Read More
If you write for a living, you deal with deadlines.... Read More
You have a choice. Do you want to be constructive... Read More
If you made it this far, the headline for this... Read More
Site visitors generally stay with you for as long as... Read More
Have you heard the good things about the field of... Read More
One of my most powerful marketing weapons costs me less... Read More
In order to get ahead in your copy writing business,... Read More
When you sit down to write a sales letter to... Read More
In a crowded market, clients will be seeking personality as... Read More
Copywriting |