Solving Common Problems with Hosting Companies

For those of you with Web sites, you probably know what a "host" is. It's a company that provides a location, or address, on the Internet where your Web site resides.

In other words, just like a physical business needs an address, so does a Web site. You can't have a Web site and just "stick it up" on the Web. Unless you want to set up your own server, you have to go through a hosting company who gives you that address, including server space and bandwidth, that enables the search engines and visitors to find your site.

Let's look at some common problems we often have with hosting companies:

• You can never find an actual person to talk to! They may have a 24-hour customer service line open, but you can never get through to a real person.

• Hosting companies often think that the "lowest price" will always get the sale, but they fail to realize that what people really want is excellent customer service, servers that are up almost 100% of the time, and a variety of services that come with the hosting package.

• Many hosting companies don't provide any other functionality other than Web site hosting. They don't provide a "control panel" full of goodies such as PGP secure e-mail, shopping carts, log analysis, database creation, etc.

• Guess what? Technical support people often don't make the best "customer support" people. They may be technical gurus, but their main interest lies in their high tech servers and other functionality, rather than solving the simple problems of their customers.

• In other words, weak customer service is a major problem with the majority of hosting companies these days.

Solution:

I recently had the pleasure of being introduced to Combustion Hosting Company, and to say I was impressed is a vast understatement.

Here are some things that struck me as unbelievable. When the phone rings, whoever answers the phone is required to stand up to answer it and talk. After all, the sheer act of standing up requires that they're on the ball and are listening to your problems and concerns. And, you actually speak to a "real" person!

With Combustion, if you have a problem, they don't just "tell" you how to solve it, they solve it for you! Also, their services certainly aren't limited to "hosting." They can set you up with an account to where you can access the Internet through local access numbers no matter where you travel.

Their prices are extremely reasonable ? much better than I had been paying previously. Plus, the "extras" I've received by going with Combustion are amazing.

But the one thing that makes Combustion shine over most Web hosting companies is their devotion to providing good customer service, and this is an area in which they truly excel.

So, if you're in the market for a new Web site, or if you aren't pleased with your current host, consider Combustion Hosting. It will be one of the smartest moves you could ever make for your Web site. http://www.combustionhosting.com/moreinfo

If you want further proof as to the benefits of using Combustion, read: http://www.techvibes.com/absolutenm/templates/template.asp?articleid=39&zoneid=2

About The Author

Robin Nobles, Director of Training, Academy of Web Specialists, (http://www.academywebspecialists.com) has trained several thousand people in her online search engine marketing courses (http://www.onlinewebtraining.com) and is the content provider for GRSeo software (http://www.se-optimizer.com). She also teaches 2-, 3-, and 5-day hands-on search engine marketing workshops in locations across the globe with Search Engine Workshops (http://www.searchengineworkshops.com).

robin@searchengineworkshops.com

---

How VOIP Has Helped Change Web Hosting

There is really no stopping VOIP (voice over internet protocol)... Read More

Hosting Options for an Ecommerce Web Site

Deciding how to host your ecommerce Web site and what... Read More

Best Website Hosting is One Thats Reliable

If you are looking for a solid, reliable web host,... Read More

Internet Domain Registration - Establishing and Transferring Your Domain Name

If you're in business, one of the most important things... Read More

Sell Web Hosting for Fun and Profit

The market is good for new Web hosting companies. According... Read More

Use Your Hobby To Launch A Successful Website

When you study the really successful websites, you will quickly... Read More

Cheap Web Hosting ? Choose The Right Company

You have carried out the hard part and that's creating... Read More

The Perfect Support

Hosting Support ? An IntroductionImagine yourself as a person running... Read More

Web Hosting: Which Is The Host With The Most?

So you want to publish a web site do you?... Read More

The Top 10 Essential Ingredients of Every Linux Hosting Plan (Package)

Any website comprises the following ? Domain name, Webspace, Webpages.Lets... Read More

Elements of Web Hosting

When you first start out trying to get a site... Read More

Criteria of Choosing an Ideal Web Hosting Company

Before we talk about what it takes to... Read More

Configuring DynDNS.org in Linux via DDClient

Most Internet service providers do not give you static IP... Read More

How To Build A Successful Hosting Company

There are a couple of key things to look at... Read More

Cheap Web Hosting, What To Look For And What To Stay Away From

"Bargains for sale, Unlimited Hosting for only a Dollar.""Get your... Read More

How to Choose a Web Hosting Company

Web Hosting AdviceChoosing a web hosting company to host your... Read More

More Profits in Your Website Hosting Business

If you run a website hosting business, you already know... Read More

How to Achieve # 1 on Free Hosting

A domain name and paid hosting are considered essential for... Read More

Web Hosts - Not All Are Created Equal

Many people think that all web hosts offer the same... Read More

The Problem with Free Web Hosting Plans

In my opinion, free web hosting is one of the... Read More

Buyer Beware: Web Hosting, Registration, and Site Building All in One Package Nightmares

Starting out in any type of online marketing or Internet... Read More

Server Host: Where Does My Web Page Go?

For those of you who don't really understand where or... Read More

Windows Hosting versus Linux Hosting ? Which is right for you?

There are literally hundreds of thousands of web hosting companies... Read More

Web Site Hosting ? An Easy Guide

Web Hosting ? Made Simple What is web hosting... Read More

Windows vs Linux : Hosting

The Basics of Linux & Windows :Linux (and its close... Read More

Five Quick Ways to Determine One Hosting Company From Another

These days, web hosting companies are popping up faster than... Read More

Web Hosting - How To Choose The Right Provider For You

Thousands of companies, tens of thousands of different plans and... Read More

In Search of Webhosting: First Understand the Industry

In search of a webhosting company for personal or small... Read More

Business Web Hosting: Which is Right for You?

Business web hosting is what you need. You have a... Read More

Web Hosting in 2005 --- Finding the Niche and Cashing in!

Web Hosting in 2005 --- Finding the Niche and Cashing... Read More

Transferring Your Existing Website to a New Hosting Provider

You've already got a website, but your current hosting provider... Read More

Which Is The Better Server Operating System, Unix or Windows?

Anybody who decides to get a web hosting service or... Read More

Web Hosting Data Transfer: How Much Is Too Much?

Bandwidth in its simplest terms refers to the amount of... Read More