1. Largest Selection -
One way that you can make your product or service stand out is to offer the largest selection of products, services or programs. Example: Home Depot, E-Bay, Staples, Amazon.com
2. Innovative Product -
If you have a new product with a patent covering it or a service that others don't offer, you will have something that no one else can offer. Example: Windows, Viagra, Value Program
3. Multiple Uses -
Once you have a product or service to offer, look for other ways that the customer can use the same product or service. Example: Baby carrier that has carriage base, electric can opener with knife sharpener, Aspirin can be used as pain reliever and heart attack preventative. Cell phone is a camera too. This is what Merck set out to do with Vioxx --there are risks.
4. Superior Customer Service -
Keep reminding your customer that you are eager to help them by giving extra-ordinary support on your product or service. Example: Nordstrom's is known for this. Doctors who make house calls, a mobile lawyer's office, a glass company that comes to your workplace to change the glass in your automobile are other examples.
5. Convenient Location -
Make it easy for customers to do business with you by providing them access in exactly the place where they will need your product or service. Example: Bank in the supermarket, ATM in airport, setting up a stand to sell umbrellas on a busy street corner on a rainy day.
6. Expert Consulting -
If you have deep knowledge of your product or service, you can be useful in helping your customers before and after the sale is made. Example: Computer sales person who understands connectivity issues and can help you integrate your equipment with the new computer. Real Estate Agent who has huge rolodex and provides referral to other vendors that new home owner would need.
7. Price -
If you have a product or service with a high price, you offer prestige. If you offer the lowest price, the thrifty customer will be attracted to your product or service. Example: High Price - Lexus, Canyon Ranch etc. Low price - Target, Wal-Mart
8. Lasting affect -
The product or service you offer have a longer lasting affect than any others.
Example: Extra strength Tylenol, Bike lock that cannot be opened, car battery that lasts 5 years, long lasting car tires.
9. Guarantee -
Offer a guarantee with your product or service. Example: Money back if not satisfied. Free conversion back to previous vendor if not satisfied.
10. Packaging -
Offer a package that is different from others. (prettier, stronger, environmentally friendly, easier to open, child-proof)Example: Packaging material that dissolves in water, free gift wrapping for all purchases, child-proof aspirin bottles, juice drinks with straw.
Alvah Parker is a Business and Career Coach as well as publisher of Parker's Points, an email tip list and Road to Success, an ezine. Parker works with high potential professionals who want to have a career that is fun, fulfilling and profitable. Her clients are managers, business owners, sole practioners, attorneys and people in transition. Alvah is found on the web at http://www.asparker.com. She may also be reached at 781-598-0388.
As a business owner, you've likely created a hurricane plan... Read More
Why cut costs now? Efforts are multiplying to cut costs... Read More
How you finance the expansion of your business is important.... Read More
I recently took an organizational behavior class where my professor... Read More
Microsoft Great Plains fits horizontal markets clientele and in case... Read More
A recent conversation started with a typical question, "How's business?"... Read More
Many cities have home pages on the Internet. Many of... Read More
If you've ever listened to Warren Buffett talk about investing,... Read More
Does your overall business strategy include the recruitment of college... Read More
Remember Chux? The disposable diaper that took the market by... Read More
Many business start-up kits or consultants will tell you one... Read More
A significant advantage of some business ideas is that the... Read More
Growing your own small business can be one of the... Read More
If you are looking for a partner, funding, angle investor... Read More
No matter what business you plan to start in your... Read More
The day you decide to take the plunge and work... Read More
1. Largest Selection -One way that you can make your... Read More
Microsoft Great Plains does wonderful ERP job for horizontal markets... Read More
Cassy was an employee of a nonprofit who had been... Read More
Many companies are reluctant to dive into outsourcing ocean because... Read More
Before becoming a netpreneaur, I was an entrepreneur. First, I... Read More
Please take a moment before you read any further and... Read More
One of the most powerful driving forces in human nature... Read More
Business owners and entrepreneurs are, by nature, risk takers and... Read More
The format of a Business Plan is something that has... Read More
Can you imagine going on a road trip without knowing... Read More
To Grow (Catapult) Your Business That's Why.When it's in your... Read More
While writing an article recently on effective ways to bridge... Read More
The decision to sell, or not to sell your business... Read More
Every decade we seem to come up with a buzz-word... Read More
I've either been involved with or held a process-related role... Read More
Imagine an office without a desk, or lights, a computer,... Read More
"Bozo" ? A clown with a forlorn look, always finding... Read More
Growing your own small business can be one of the... Read More
Before becoming a netpreneaur, I was an entrepreneur. First, I... Read More
In Ohio: besides the 3-Cs you should look at Akron,... Read More
Please take a moment before you read any further and... Read More
The day you decide to take the plunge and work... Read More
The first step in starting a restaurant is proper planning.... Read More
One of the most important initiatives in the domain of... Read More
If you are in the parking business and own or... Read More
Many movies have been made about the tragic story of... Read More
Writing a business plan for a franchised outlet of a... Read More
I recently took an organizational behavior class where my professor... Read More
Businesses tend to avoid doing their annual business plan thinking... Read More
Whether you are seeking capital for your company or are... Read More
When in doubt, cut that out! Yeah, yea, doubting Thomas... Read More
The time when a website was just a simple set... Read More
Many of Ohio's downtown areas are in need of upgrading... Read More
Is your business growing as fast and effectively as it... Read More
Have you been in a "brainstorming" session where each person... Read More
Here's a really simple way to make sure your plans... Read More
What gets measured gets done.How do you keep your business... Read More
Writing a business plan is not an easy endeavor, nor... Read More
By cranking up others development to meet your business needs,... Read More
Want to become more strategic? Add these traits to your... Read More
Private equity firms have raised so much capital over the... Read More
Running a business, whether it be an offline multi-billion dollar... Read More
The decision to sell, or not to sell your business... Read More
"Did you hear what your competitor is doing?" This question... Read More
A survey released by the American Institute of Certified Public... Read More
There is a story, about a business owner who wasn't... Read More
How important is a vision statement to your company or... Read More
Have you ever done a SWOT analysis? No, it's not... Read More
If you own a mobile franchise business and wish to... Read More
I. INTRODUCTIONThe term resilience, which is of frequent use in... Read More
Strategic Planning |