Microsoft CRM for Large Corporation ? Security

Microsoft Business Solutions CRM proved to be reliable solution in the whole spectrum of industries and market niches: transportation & logistics, education, recruiting & placement, supply chain management, pharmaceutical, oil & gas, aerospace & defense, manufacturing, wholesale & retail. When corporation is looking into CRM application to choose from ? one of the fist questions is security. In this small article we'll try to give you the highlights on the most typical questions we are receiving in the security area.

? Active Directory. Microsoft CRM uses Active Directory users and its security is built upon Windows domain security. We heard complains about this tight integration. If you compare MS CRM with Siebel, for example ? you will see, that Siebel security is built on the CRM level and Siebel can be installed on Windows and Unix/Linux platforms

? Vertical Security, Roles. If you are thinking about vertical security, say assign more rights to manager, versus salesperson, this should be done on the role level. We first talk about vertical security, to give you conception of the matrix-type of security, realized in MS CRM

? Horizontal Security, Teams. At this moment (MS CRM 1.2, MS CRM 3.0 is due in September 2005) team can include users only, not other teams, however, if you share the object with the team ? you can share it with multiple teams. This is the place where collective security begins. Imagine, you have Worldwide product line ? widgets and you have several regions: Europe, Pacific, USA, Australia & New Zealand, China. In gadgets team you have product manager, who should see all the sales worldwide, also you create regional teams for European, America, Australian etc markets and then make gadgets manager as team member of all these teams

? Secured Reporting. When you, as European market manager run report on the gadgets sales ? you see only records in your security realm. This statement is true even if you have customization, done in MS CRM SDK: C# or VB.Net.

? Presentation Level. If you use MS CRM Web or Outlook clients ? these are just two types of presentation level clients. Microsoft CRM schema sits in MS SQL server database, so if you deploy MS CRM SDK to modify/customize your CRM ? both presentation clients will get the custom interface

? Messaging. Microsoft CRM deploys MS Exchange. However you can improve MS CRM Exchange connector to catch emails by addresser email or domain, also you can deploy Lotus Notes Domino as email server ? check with Alba Spectrum Technologies

? Integration with MS Great Plains. Microsoft CRM integrates with GP customers, SOP Orders & Invoices. You can have custom integration, by calling Great Plains objects (customer annual sales info, employee's payroll summary, etc.)

Good luck and you can always seek our help in customization, implementation, integration and support. Call us: 1-866-528-0577 or 1-630-961-5918, help@albaspectrum.com

Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies ? USA nationwide Great Plains, Microsoft CRM customization company, serving Chicago, California, Arizona, Texas, Florida, Georgia, New York, Australia, UK, Canada, Continental Europe, Russia and having locations in multiple states and internationally ( http://www.albaspectrum.com ), he is Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer

---

Razzle Dazzle Them

Once upon a time not so long ago, there was... Read More

Bridging the Gap between Paper and Data

The cornerstone of successful automated office systems is the ability... Read More

It?s Back!! WordPerfect?s Amazing Comeback

Have you noticed WordPerfect is gearing up for a comeback... Read More

My Experience - Making a Vision into Reality

Disclaimer: All the thoughts expressed are my views only! Your... Read More

Microsoft Great Plains: Offshore Customization & Development ? Overview for Consultant

When you visit department stores and see that majority of... Read More

RSS: Get Notified When Your Favorite Websites Are Updated

RSS (Really Simple Syndication) is a way for a site... Read More

Microsoft Great Plains Implementation for Large Corporation ? Overview for VP IT

Microsoft Business Solutions Great Plains was historically designed to serve... Read More

Dont Choose Adobe When Working With PDF

While Adobe is the most known maker of PDF tools,... Read More

Huddle Up; Groupware on Three

It could just be me, but my experiences with document... Read More

Unwanted Files

A LOT OF UNWANTED FILES.When you uninstall an item of... Read More

Cross-Platform Custom Software Development & Integration ? IT Strategy for Large Corporation

Microsoft Business Solutions products: Great Plains, MS CRM, Navision, Axapta,... Read More

Spyware, What is it?

Spyware, what it is and what it does. Basically, spyware... Read More

Daffodil DB: Web Database

What is a Web Database?A web database is a database... Read More

Vlans

In order to implement VLANs in a network environment, you'll... Read More

Microsoft CRM Implementation - US Market Lessons

Microsoft CRM is CRM answer from Microsoft Business Solutions. If... Read More

Microsoft CRM Customization

Microsoft CRM customization techniques are very diversified and based on... Read More

Microsoft CRM and Great Plains Implementation: Freight Forwarding Business Automation Example

Microsoft Business Solutions offers several ERP applications: Great Plains, Navision,... Read More

Microsoft Great Plains Inventory Control ? Overview For Consultant

Microsoft Business Solutions Great Plains is marketed for mid-size companies... Read More

Microsoft Great Plains Food Processing ? Implementation & Customization Highlights

Microsoft Great Plains might be considered as ERP platform to... Read More

Great Plains DOS Support ? Notes for Consultant

Great Plains Accounting, accounting package for mid-size and small companies... Read More

Microsoft CRM or Siebel

Siebel is traditional CRM market leader, however and mostly due... Read More

Microsoft Small Business Manager Customization Options - Overview

Microsoft Business Solutions Small Business Manager is Great Plains Dexterity... Read More

Device Driver Basics

Most people understand that the "hardware" part of their computer... Read More

Will Adobe Manage to Replace Industry Work Horse Quark Express by Giving Adobe InDesign for Free?

Heard about the Quark "killer"?Adobe InDesign CS2. Will it really... Read More

Microsoft Great Plains Integrations - Tips for Developer

In this short FAQ style article we would like to... Read More

Lotus Domino Implementation and Development: Infrastructure ? Present and Future

Domino server is a buffer between the operation system and... Read More

Software Review: Xsitepro Total Site Management Software

It's not very often I get excited about a software... Read More

Corporate Accounting System: Microsoft Great Plains ? Overview

Corporate ERP/MRP selection might be tough one, especially considering very... Read More

Internet Relay Chat - A Basic Introduction

What is IRC?IRC is Internet Relay Chat. It is a... Read More

What is Spyware? Are You Being Watched?

Find out why Spyware Removal from computers is important and... Read More

Microsoft Great Plains POP: Purchase Order Processing ? Overview For Consultants

Great Plains Purchase Order Processing (POP) module makes up one-third... Read More

Microsoft Great Plains: Service Business Customization & Integration Example

Microsoft Business Solutions Great Plains might be considered as ERP... Read More

10 Programming Tips

(1) Avoid using the same variable again and again for... Read More