Car wash businesses are unique to other businesses. In fact they are about as unique as the many different type of vehicles one is asked to wash. Many vehicles are best cleaned using slightly different techniques. If you own a carwash or a mobile car wash you will need an operations manual to assist your managers in staying efficient.
Below is a sample outline we used in creating our washing procedure manuals in our company; www.carwashguys.com. You are welcome to have this outline to help you create a set of World Class Washing Procedures for your company. Here is what I recommend; First, print this article and then go through each item and determine if it is relevant to your company. If it is keep it, if not cross it out. Add in the margins additional items you know for a fact you either have or will be asked to clean. Once this is done staple the outline together and then for each item remaining and those new items you have added write 3-5 paragraphs of your own knowledge of how best to clean each type of vehicle. When you have done the entire list and it will take you a good chunk of time, perhaps 8-10 solid hours of writing and thinking you will have created a very nice rough draft. If you find your mind is moving through the subject faster than you can write or type, then talk the procedures into a tape recorder or digital recorder. Next paragraph Now you have the makings of an excellent rough draft, tighten it up a bit, add in some graphics and you have yourself a new carwash operations manual section for washing procedures.
WASHING PROCEDURES (VEHICLES)
I. OVERVIEW
A. Different Cars
B. Conditions
C. Style
D. Etc.
II. PERSONAL CARS
A. Cars (Interior)
1. Vacuuming
2. Windows
3. Dash Boards
4. Fragrance
5. Shampooing
B. Cars (Exterior)
1. Washing
2. Soaping
3. Wheels
4. Tires/Whitewalls
5. Drying
6. Towel Count
7. Bugs
8. Road tar
9. Brake Dust
10. Road Paint
11. Overspray
12. Oxidation
13. Windows
14. Mirrors
C. Cars (Common Mistakes)
1. Front Spoiler
2. Mirrors
3. Body Trim
4. Bumpers
5. Drying
6. Whitewalls
7. Paint Peeling
8. Shutting Doors
9. Rolling Up Windows
10. Windshield Wipers
11. Rear View Window
12. Vacuuming Ashtrays
13. Hand Rests
14. Etc.
D. Mini-Vans And Utility Vehicles (Interior)
1. Kids And Vacuuming
2. Windows/Tint
3. Other
E. Mini-Vans And Utility Vehicles (Exterior)
1. Wheel Wells/Brake Dust
2. Washing
3. Soaping
4. White walls
5. Blasting Tires
6. Drying
7. Special Circumstances
F. Common Mistakes (Mini-Vans And Utility Vehicles)
1. Standing On Car
2. Reaching The Roof
3. Center Of Front Window
4. Rear Window
5. Top Of Vehicle
G. Pick-Ups (Exterior)
1. Shells
2. Wheel Wells
3. Tires
4. Rims
5. Leaking
H. Motorhomes (Exterior)
1. Top
2. Sides
3. Front
4. Back
5. Windows
6. Vents
7. Stripes
8. Compartment Doors
9. Roll-Up Awnings
10. Water Drip Lines
11. Etc.
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs
I frequently give presentations at small business gatherings, providing me... Read More
Pardon my enthusiasm, but a large part of your small... Read More
When the recent Games of the XXVIII Olympiad came to... Read More
After over 30 years of participating in hundreds of businesses,... Read More
In today's marketplace the words 'job security' have become an... Read More
Did you ever have one of those days or weeks... Read More
While driving through Pennsylvania farmland, you have probably noticed an... Read More
The way you manage your money is one of the... Read More
If you've been considering incorporating your small business, you've probably... Read More
The less a business pays for goods and services the... Read More
Thinking of starting a business on line? If so there... Read More
We are noticing an increase in the length of time... Read More
The FTC- Mighty Federal Trade Commission has unilaterally decided to... Read More
If you're starting your own business or currently work for... Read More
Becoming a contractor or sub-contractor for the U.S. government can... Read More
Many investors and business ethics professionals are calling for more... Read More
If a customer owes your local business money, it's hard... Read More
Everything starts with a business plan: If you don't have... Read More
Like most regulatory bodies in the United States, the Federal... Read More
When do you need to get more involved with the... Read More
In general, all of us know how to accomplish the... Read More
What is the satisfaction & expectation review of the business... Read More
Last summer the FTC put forth a report and then... Read More
Pet Transportation Services are needed as the number of pets... Read More
In the 2003 Auto Laundry News Survey it was determined... Read More
Technical writing services are employed to explain the details of... Read More
When starting a business, you have to determine the method... Read More
Before you start a business we encourage you to prepare... Read More
In today's economic climate, the first priority for the small... Read More
Here are seven ways for owners of small businesses to... Read More
A cluttered world of marketing communications diminishes the ordinary. The... Read More
If you ask most small business owners what priority CRM... Read More
Why Alliances FailWhen do you know an alliance is falling... Read More
Company mottos can easily be printed on a business card.Sometimes... Read More
Here are seven ways for owners of small businesses to... Read More
We very much like what we see in Lubbock, TX... Read More
Lance Armstrong this week won an unprecedented 7th Tour de... Read More
As you reflect on this year and prepare for next... Read More
There are almost as many opinions and views on marketing... Read More
Let's face it, we all tend to get stuck in... Read More
An observation while returning home from a seminar: Getting away... Read More
In the world today, many people are further in debt... Read More
Why would you use an event pass?Event passes are often... Read More
One of the best ways to make money in the... Read More
When small businesses fail, the wreckage is often assigned to... Read More
If you are in the pressure washing business and are... Read More
Never underestimate the power of perception! Perception plays a major... Read More
Your business is making profits, but where is the cash?... Read More
One major issue not being addressed right now in the... Read More
When working properly, computers enable small businesses to make big... Read More
Just a few years ago, when one thought of a... Read More
Tammy, a skilled and gifted horticulturist, called me to discuss... Read More
Do you like animals? Would you like to work for... Read More
COLLABORATIVE NEGOTIATING:Collaborative negotiating is a win-win strategy that can focus... Read More
A few years ago, I visited Beijing for the first... Read More
Continuing from the second article:6. About the aground mathematical model,... Read More
Take advantage of world politics today and start your own... Read More
During the 1980 presidential campaign, candidate Ronald Reagan vowed, if... Read More
If you want to start a business in 2005, and... Read More
If you own a mobile service or home based franchise... Read More
Q: I really want to start my own business, but... Read More
1. TargetYou are not all things to all people. Decide... Read More
Every business regardless of size needs a "Business Image Manual"... Read More
If you have ever had your antique shop or mall... Read More
One overlooked individual in the process of taking a company... Read More
Success is the desire of everyman on the face of... Read More
Small Business |