Most business people will tell you that selling is not their favorite activity. Let's explore a way to look at the process of sales a bit more favorably.
Whether we like it or not---"we're all in sales". Most of us have an internal dialogue about both selling and closing that is less than positive. Most of us approach the sales portion of our business hoping we're not "coming off like a salesman".
Most of us hate to be sold to. Most of us have to sell to live. Most of us realize that in order to keep our business afloat, we need to sell. I suggest that you give up that need to sell. Please notice that I didn't ask you to give up the commitment to sell but rather the need.
The hardest time to do anything is when you need to. In the revised edition of his book "Man's Search for Meaning", the noted psychiatrist and author Victor Frankl coined the term "Paradoxical Intentionality". He defines "Paradoxical Intentionality" as "The twofold fact that fear brings about that which one is afraid of, and that hyper-intention makes impossible that which one wishes."
In other words, if you need to do something it makes the task much more difficult. Frankl's thesis can best be illustrated by an example with which we all can identify:
The last time you needed to get to sleep because you had something important to do the next morning? how easy was it to get to sleep? The last time you needed to stay awake for the end of a film? how easy was it to stay awake?
So I repeat? give up the need to sell. Be committed 150% to making the sale but avoid becoming tied to the "outcome" of making the sale. This is contrary to what many of us have been taught. However, if you view yourself as a "problem solver" rather than a "maker of sales" this concept will make much greater sense.
I define a problem as, "something that exists when there is a difference between what you have and what you want." My definition of business is, "The ability to solve other people's problems and get compensated for it". Closing is "the ability to create an environment in which the prospect comes to the conclusion that our product or service will solve his/her problem."
Based on these definitions our job becomes a process in which we first uncover whether the prospect has the type of problems our business solves. Next we have to find out if the prospect truly believes that a problem exists (and it's important to let the prospect be the judge.) If the prospect believes that there is a problem and that the problem is likely to cause monetary or emotional sacrifices, he or she will be open to having someone who can be trusted help solve the problem. In other words, the prospect begins to close the deal.
Your prospect will begin to convince and influence you that there is a need for your help. He or she will become the source of the sales presentation and the close. As backwards sounding as this may seem? it's really the way it works.
Because the responsibility of convincing and influencing is assumed willingly by the prospect nearly all of the stress and negativity we associate with selling literally disappears.
Use this approach to selling and you'll see a big difference. Instead of a day filled with trying to sell things to people, you will get to solve people's problems. This is a much more enjoyable way to approach the selling part of your business.
In summary? give up the need to sell and think of yourself as a magical problem solver.
Ike Krieger is the founder of BusinessSuccessBuilder.com. He is a nationally known business language expert, mentor, speaker, radio and TV talk show host, educator and author. He is a former communications instructor at Ohio State University.
He has served as business makeover specialist for the LA Times and writes for the San Fernando Valley Business Journal. He is the current Chairman of the Board of the North San Fernando Valley Regional Chamber of Commerce. Ike's business success builder programs have helped thousands of entrepreneurs, executives, salespeople, consultants and professionals get an even bettershot at networking, selling and business success.
Ike can be reached at 800-700-4334 or by e-mail at ike@businesssuccessbuilder.com.
BusinessSucce ssBuilder.com. Build it Big, Build it Bigger!
http://www.businesssuccessbuilder.com
818-997 -7575 - 800-700-4334
![]() |
|
![]() |
|
![]() |
|
![]() |
Here are four simple things you can do to take... Read More
The USP (Unique Selling Proposition) is based on the assumption... Read More
To be more effective at developing relationships, one should always... Read More
A reader recently asked me the following: "I enjoyed the... Read More
Doing business over meals is a ritual that has existed... Read More
Just about every clothing store uses mannequins. There are many... Read More
How do you get people's attention and build their interest... Read More
For many of you the Fear of Selling is a... Read More
There are thousands of books and seminars on how to... Read More
Color psychology is the biggest question I receive on a... Read More
Who likes cold calling? Most salespeople don't like cold calling,... Read More
Several weeks ago, I conducted a "Mastering the Cold Call"... Read More
Zig Ziglar use to say in seminars and on tapes... Read More
1. Sell your products at a wholesale price to retail... Read More
Will you do just about anything, including sending out hundreds... Read More
There are many ways to sell and have fun doing... Read More
Any company in today's global economy must eventually face the... Read More
People ask me, "What should I charge?"I say, "Ask your... Read More
A challenge facing many businesses is how to maintain a... Read More
At-ti-tude, n.One of Webster's dictionaries describes the word attitude as:a... Read More
If you have competitors, then you should have at least... Read More
How many of you made as much money as you... Read More
It is vital that insurance salespeople have a steady stream... Read More
When you think about ways to gain repeat business from... Read More
Still more discoveries from the recent studies in behavioral economics:Over-Valuing... Read More
1. When you make your first sale, follow-up with the... Read More
While living in the technology age where everything is computerized,... Read More
Do you know your conversion rates? Conversion rate is the... Read More
The March, 2004, issue of Psychology Today reports on an... Read More
"I'd love to work with you, but?"How many times have... Read More
The other night I was watching a classic western from... Read More
Could this be the worst moment in your selling cycle?You've... Read More
"Which is your best CD?"Ever get that question? My band... Read More
Freebees--Freebees--FreebeesWHY PAY, WHEN "YOU CAN HAVE IT FOR FREE?"There are... Read More
Selling is just a whole lot easier when you know... Read More
JOHN DI LEMME on "I Am A Habit"H-A-B-I-T...When 95% of... Read More
As a professional service provider you face special challenges promoting... Read More
According to the Direct Marketing Association, in 2003 U.S. direct... Read More
I was a lucky kid when I grew up. Lucky,... Read More
Zig Ziglar use to say in seminars and on tapes... Read More
Do you clam up on the telephone? An advertising rep... Read More
My new job was to sell Commercial Service Agreements. It... Read More
When you are in the business of sales, among the... Read More
The Importance of setting appointments is crucial to running a... Read More
I wonder when we decided to become a sales person.... Read More
Have you ever stepped your way through the sales process... Read More
By a show of hands, how many of you grew... Read More
"Hello, is (pause) puh-TREE-shuh home?"So started my weekend lesson in... Read More
Many mannequin manufacturers sell their mannequins in wholesale. This means... Read More
Where many marketing conversations get off-track are the ones you... Read More
There are many fund raising ideas on the market today... Read More
Myth 1: Sales People are all Shady!In the Broadway play... Read More
Ready to put your Web pages up? Ready to sell... Read More
What methods can we use to install confidence into your... Read More
For technology companies, service after the sale has emerged on... Read More
First, recognize that motivation is an inside job. The word... Read More
When it comes to buying mortgage leads, there are many... Read More
Special Requirements for Reprint: we ask only that you include... Read More
The best of all worlds is to have a product... Read More
VOICEThe Image the customer has of the Salesperson is vital.... Read More
How much extra money could you make by closing just... Read More
Web sites exist for essentially two purposes. The first is... Read More
Cold calling can be a great way to generate quality... Read More
Prospecting is the engine that propels anyone in sales. Without... Read More
A few days ago, I was signing copies of my... Read More
Selling--a word that strikes terror in writers and professionals. We... Read More
Sales |