Ahh. Selling. Sometimes, this is a word that is dreaded and feared by all but the most intrepid business owners. It seems that, even though we all know we need to "sell" our products and services, many of us feel fearful or anxious about actually doing so.
These 10 tips are designed to help you shift out of your fear, and into excitement, about sharing your product or service.
1) Know the source of your fear. This tip reminds us that it is necessary, first, to know what we're afraid of. Most often, fears of selling come in several forms. Either we worry about not being liked, or being perceived as pushy, we (secretly) worry that our product or service might not perform as we say, or we struggle with the idea of rejection. Knowing the source of your fear (sometimes it can be a combination) is an important part of overcoming your fear of selling.
2) Take action to address the source. In this way, you are taking action to overcome your fear. In some cases, this might mean that you improve your product or service (you can use customer feedback for this), or you can find ways to share your product/service in a way that feels more authentic and natural to you. You can also find ways to "bounce back" after rejection which is easier to do, by the way, if you don't take "no" personally.
3) Find enthusiasm for what you offer. One of the best techniques I've ever used to overcome my fear of selling has been to tap into my passion and enthusiasm for what I'm offering. I make a list of all the really wonderful benefits and successful outcomes of past customers. I hang this list nearby where I can see it everyday. Try this for yourself - your confidence will skyrocket.
4) Shift your perspective. How would it feel to think of yourself as "sharing information" about what you do? Or "showing benefits" or "sharing your passion?" If you feel uncomfortable or anxious about "selling"- find a way to shift your perspective to one of sharing information rather than "convincing someone to buy."
5) Start small. Very often, people tend to tackle projects much larger than they can comfortably handle. When you want to overcome your fear of selling, start small. Maybe you will share your new business with a few trusted friends first and then gradually find ways to expand your sharing to include a larger circle. The most successful business people are those who interact with others in an authentic, passionate way so find a way that feels comfortable with you and stay with it.
6) Keep track of your successes. Keep a "wins" or success journal nearby and record your achievements in it each day. This will help you stay aware of just how much you do right. We sometimes forget this.
7) Have fun with it. Rather than approaching this from a heavy "have to", "doesn't feel good" perspective find a fun, interesting way to share your knowledge or passion. Some of my clients have thrown parties, offered free giveaways, donated products/services to charities - all of these were easy, fun, and income generating. What would be fun for you?
8) Stay focused on your desired outcome. Most people take actions and reach their goals because they stay focused on the benefits of doing so. Sometimes, reminding yourself what you want, why you're doing this can help you take the next action and the next.
9) Detach from how the outcome shows up. Very often, we get really attached to "making the sale" or having a situation turn out a certain way. Instead, why not focus on efforts "I will give a great, enthusiastic, and passionate presentation" rather than outcome: "They will buy X number of this." Very often, if you stay focused on the effort - doing a great job- the outcome turns out better than you ever imagined.
10) Keep practicing. Like any other business skill, "selling" gets easier the more you do it. So get out there, start small, and keep practicing.
(c) 2003. Dr. Rachna D. Jain. All Rights in All Media Reserved
About The Author
Dr. Rachna D. Jain is a sales and marketing coach and Director of Operations for SalesCoachTraining.com. Sign up for her free email newsletter, "Sales & Marketing Secrets" To learn more or to contact Dr. Jain directly, please visit http://www.SalesandMarketingCoach.com; coach@salesandmarketingcoach.com
Make no mistake that emotions are the driving force behind... Read More
Prospecting is the engine that propels anyone in sales. Without... Read More
You can always tell a good salesperson, they are always... Read More
Everywhere I turn, I'm being asked to weigh in on... Read More
How do you respond when an absolute stranger calls, at... Read More
If you plan to do sell your product or service... Read More
Wherever you turn these days you'll find articles covering every... Read More
I know, don't groan. You have to do them if... Read More
There are many ways to sell and have fun doing... Read More
A few weekends back, the Brobdingnagian Bards performed at the... Read More
Here are five sure-fire ways to guarantee you will not... Read More
In my professional experience as a sales and marketing coach/consultant,... Read More
How many of you have a corporate web site? Everybody... Read More
A mannequin head is a life-size head that includes all... Read More
Any company that relies on selling a product or service... Read More
A reader recently asked me the following: "I enjoyed the... Read More
I really just don't get it.How can so many businesses... Read More
You may not realize this, but when if you are... Read More
HANDLING OBJECTIONSSales presentation is not always going to be plain... Read More
Selling Against Goliath?How to Take on the Big Guys and... Read More
Most consultants I've talked to don't spend any time trying... Read More
Sales is a critical part of any business, including non-profits.... Read More
Looking for new leads, new contacts, new business opportunities? Do... Read More
JOHN DI LEMME ON "5 + 5 = Your Dream"... Read More
A key method of our survival in the business and... Read More
As a business owner, I receive my share of sales... Read More
ReferralsA substantial part of your business can come from referrals.... Read More
"If you don't think well of yourself, no one... Read More
The above quote, "Eighty percent of success is showing up."... Read More
If Chicken Little were alive today he wouldn't be running... Read More
The leads marketing delivers to the sales team never seem... Read More
You can have your cake and eat it.What is it... Read More
I am often reminded of the following true story whenever... Read More
Health insurance lead generation systems provide a stead stream of... Read More
The March, 2004, issue of Psychology Today reports on an... Read More
For two winters I heated my house with an old... Read More
Web sites exist for essentially two purposes. The first is... Read More
Speak to almost any self employed professional and most of... Read More
One of my first internship jobs as a college student... Read More
They say if you wait long enough, a style you... Read More
In my professional experience as a sales and marketing coach/consultant,... Read More
Value is in the Eye of the BeholderSales today is... Read More
Do you clam up on the telephone? An advertising rep... Read More
One disadvantage of selling by telephone is the lack of... Read More
Why should you describe your business to others in 5... Read More
Color psychology is the biggest question I receive on a... Read More
One of the top brewing companies in America is a... Read More
Telephone canvassing, or cold calling, is the practice of sitting... Read More
What do the words that you use say about you?... Read More
John Di Lemme on "Miracles are your responsibility"Miracles are your... Read More
How many of you made as much money as you... Read More
The fastest way to get a decision made is to... Read More
Ready to put your Web pages up? Ready to sell... Read More
After reading and researching thousands of books, articles and other... Read More
Lead Generation is vital to all businesses. All companies try... Read More
VOICEThe Image the customer has of the Salesperson is vital.... Read More
Your prospect is in the market for a widget, just... Read More
Terminology / AcronymsABC figures: This is the independently audited sales... Read More
You know that word of mouth can grow your business.... Read More
You stand there, in front of your great presentation material,... Read More
A key method of our survival in the business and... Read More
The need for good proposals - the business kind, not... Read More
If you are in Sales, you have probably heard these... Read More
Ever feel like you were "just a salesperson"? I think... Read More
Any company in today's global economy must eventually face the... Read More
TELEPHONE TECHNIQUESSelling face to face is different from selling on... Read More
Sales |