GIVING Vs "SELLING"
Never lose sight of the importance of providing a "reason" to buy BEFORE you attempt to SELL anything to a client/prospect.
In the current business climate you have to GIVE first. The very first question from a buyer is.... what is the BENEFIT to ME? Why should I change from my present supplier?
GIVE in advance of asking a prospective client/customer to buy from you. Don't even bring up your service or product BEFORE you have completed your investigative homework.
YOUR PROSPECT ASKS --
Does my company need your service? Do we need your product? Do you have the QUALITY that we expect (demand)? Can you match your competitors pricing? Discounts? Delivery? Is your customer service better than our current supplier? Why should I change?
Your prospect is saying, "what have you done for me lately?" What is your USP (Unique Selling Proposition)? Are you DIFFERENT from the rest of the pack? Give me your elevator speech. 30 seconds! What do you do? Give it to me straight to the point and quick.
ADVERTISERS ARE SHOUTING
Huge FULL-page ads fill our local newspapers. TV overwhelms us with the latest fashions. The car manufacturers are "shouting" their best deals. "Infomercials" are "selling" us everything from diamonds to bread-makers. Magazines are bulging with STUFF. Copywriters are telling us we can't LIVE without it. Subtle persuasions are invading our psychic to motivate action.
INSTITUTIONAL ADVERTISING
After the pretty girls and cute guys, what's next? From the school of mail order and Internet marketing an "Institutional" AD does not compute for us. In advertising "vernacular" (mine) it is known as "NO action" advertising.
Name recognition is the game. Accountability is the same. Just LOOK at me. Do nothing! NO suggestions are made for me to take action. By some of the more "astute" promoters it is called "awareness/image" marketing.
SALES ASSOCIATES
Too many "on the road" salespersons follow the same logic. You, as a business owner or manager, have a continuing imperative to educate. Train. Teach the basics. ASK for the order! When you have done your "homework" it is OK to ask for a response. A commitment to buy.
Many don't ask for the order because you might be considered high pressure (pushy!). Once you have earned the ear of your audience (buyer) then it is up to you to "bring home the bacon"? get the order! One way or the other, you have to ASK. Lead to a conclusion.
Educate. Inform. Show and tell. Introduce your product through sampling. Try our product and compare it to the competition. Build your creditability with value-added service and NEW offerings in the future.
Remember AIDA? Get their Attention. Create Interest. Cause Desire. ACTION!
MAIL-ORDER AND THE INTERNET
A little background.... I spent 4 years of my early career in the mail-order business. Long before Sharper Image and many others appeared on the scene. A good experience with some unusual turn of events.
Mail order and Internet marketing have much in common. Very similar tracking abilities regarding sales and sources. No guesswork allowed. Spend DOLLARS and we expect SALES. No in-between options for the mail order or Internet guru.
If an AD fails to pay for itself then you regroup and punt. Try another route to reach your goal. You test the headlines. The "body" copy of the letter. Name lists. Op-in lists. The by-word in mail order and Internet marketing is TEST, TEST and TEST some more.
You've heard the 'link' in Real-estate values. Location! Location! Location! If you are in the right place (selling) it can mean increased profit. Buying? You will pay a higher price because of the location.
Build your home in the "right" neighborhood. If not, then you may come up a few hundred grand short on "sale" day. Good advice to remember when you buy/build a new home.
Every industry seems to have a "connector" to success.
You or I will never understand the physic of the marketplace. Trying to find the "trigger" that will make your subscribers (customers) or prospects respond takes constant testing. Asking for the order in many different ways.
Action Tip: Good business owners GIVE first. You don't have to shout when you have the goods. Each customer/prospect is different and needs to be understood. Test everything you can. Educating your customer/prospect is primary to your success. Keep an open mind. Ask questions. Learn and grow.
Don Monteith spent 32 years in the Staffing Business and built a multi-million dollar enterprise. His firm placed thousands of job candidates in their dream job. Today, he shares from his experiences in building a successful business. Learn more at his website: http://www.HowToGetYourDreamJob.com
An attractive woman has a decided advantage as sales representative... Read More
As I prepare this issue of this Newsletter, at 37,000... Read More
When you are in sales and you come across a... Read More
Sometimes we can all use a friendly reminder to keep... Read More
Your job as an event planner doesn't stop with the... Read More
Obtaining merchant status will help to increase your sales. Consumers... Read More
The topic of this issue's article is a response to... Read More
The formula for defining a "profession" is similar throughout many... Read More
At-ti-tude, n.One of Webster's dictionaries describes the word attitude as:a... Read More
For two winters I heated my house with an old... Read More
Looking for new leads, new contacts, new business opportunities? Do... Read More
So, you are taking your products and heading to a... Read More
Your business is making profits, but where is the cash?... Read More
I can remember the first time that I had to... Read More
If you plan to do sell your product or service... Read More
Yesterday I received a call from a financial planner named... Read More
Web sites exist for essentially two purposes. The first is... Read More
Have you ever met with, or talked to a prospect... Read More
Several weeks ago, I conducted a "Mastering the Cold Call"... Read More
Some of the best sales people I have ever met,... Read More
Keeping the 80/20 rule in mind; that is that 80%... Read More
Do you know why your customer won't buy? You've given... Read More
No matter how big or small your business is and... Read More
Many mannequin manufacturers sell their mannequins in wholesale. This means... Read More
Let me tell you about my friend Peter who has... Read More
After completing a workshop on personal productivity or time management,... Read More
There are many tactics and techniques that go into converting... Read More
(Objection handling tips excerpted from Objections! Objections! Objections!)People buy people.... Read More
First - being before all others. Fast - moving or... Read More
I'll play a seller, using conventional selling methods, selling something... Read More
Instead of giving your customers or potential customers a choice... Read More
Business owners of long standing know the cardinal rule "take... Read More
As I become more successful with my internet business I... Read More
Your proposal is selling for you when you're not there,... Read More
The sales letter you can't put down?the advertising copy that... Read More
Being a good listener requires more than just keeping quiet... Read More
Successful salespeople have the ability to turn the customers they... Read More
Any company that relies on selling a product or service... Read More
Obtaining merchant status will help to increase your sales. Consumers... Read More
A lot of people are very intrigued by the idea... Read More
If you plan to do sell your product or service... Read More
Selling "-abilities": Reliability (Part 1 of 4) Most salespeople... Read More
What methods can we use to install confidence into your... Read More
As a professional service provider you face special challenges promoting... Read More
Whenever I speak with new salesreps and entrepreneurs, I hear... Read More
Freebees--Freebees--FreebeesWHY PAY, WHEN "YOU CAN HAVE IT FOR FREE?"There are... Read More
Instilling urgency in a prospective customer can make the difference... Read More
Could this be the worst moment in your selling cycle?You've... Read More
The Technical Revolution has done a lot for us --... Read More
You have all seen them,the sales letters that never ends.... Read More
Selling your services to corporations is an attractive proposition. The... Read More
In the last article... Read More
You know that word of mouth can grow your business.... Read More
As a result of providing marketing consulting, training and coaching... Read More
There are many fund raising ideas on the market today... Read More
Hello Everyone: Here's a unique look at learning how tosell:... Read More
I'll play a seller, using conventional selling methods, selling something... Read More
Many mannequin manufacturers sell their mannequins in wholesale. This means... Read More
Offering gift certificates is an excellent way of increasing sales... Read More
ReferralsA substantial part of your business can come from referrals.... Read More
Not all mannequins are made to look like full-grown adults.... Read More
All customers have a choice to make. Sometimes that choice... Read More
Where many marketing conversations get off-track are the ones you... Read More
Doing business over meals is a ritual that has existed... Read More
Ever wish that your presentations could be as much fun... Read More
Do you have 5, 10, or 20 years of sales... Read More
Sales |