When making your living in the sales industry, and working with people, it is important to not only get your point across verbally, but you want to allow for your body language to send a clear message as well.
Your body language consists of many key ingredients, but here are the five that are considered to be the most important, along with a description and a few tips to improve your skills.
1. Eye Contact
When you are speaking with a customer, or potential customer, look them in the eye, it will show that you are a confident person, and that you are confident in the product you are selling.
2. Hand Shake
When you shake someone's hand, grasp it firmly, and give no less than three good pumps. This will once again give your customer the indication that you are a confident person, and that you are genuinely glad to meet them, or see them.
A limp hand shake, better known as the "dead fish" is a way of telling your customer that you are not interested, it is a major turn off!
3. Appearance is key, and many studies have confirmed this. People prefer to deal with sales people who present themselves well in appearance. The mind set of the customer is, if this person doesn't take care of himself, how can I expect them to take care of me?
Would you buy a food product, or utensil off of a person with grimy fingernails? It sounds kind of harsh, but it is the truth.
4. Smiling
Smiling, the easiest thing to do in the world! Smiling is contagious, and it puts your customer at ease, and puts a nice upbeat inflection in your voice.
5. Good Posture
Good posture also shows the customer that you have confidence in yourself and the products that you sell. It also speaks volumes about your personality. Anything less, such as slouching, makes you look like a slacker, and will give your customer the indication that you don't believe in your product, and that you would prefer to be somewhere else, and doing something else.
These are the five main ingredients to having good body language, and it isn't very hard to master these skills. In fact you can practice on your friends and family without them even knowing it.
Once you master these skills, they will begin to come effortlessly, and before you know it, they will be second nature to you, and your sales will ultimately increase. Good Luck!
Jay Conners has more than fifteen years of experience in the banking and Mortgage Industry, He is the owner of http://www.jconners.com, a mortgage resource site, he is also the owner of http://www.callprospect.com, a mortgage lead company.
![]() |
|
![]() |
|
![]() |
|
![]() |
Here's a surefire method to guarantee you achieve the best... Read More
I've been getting lots of email from my readers lately.... Read More
What are you selling?Coaching? Consulting? Professional services? A product? Information?To... Read More
Too many sales letters are shaped into paper airplanes and... Read More
As Financial Services Sales Professional you need to build trust... Read More
For many individuals in business the hardest part is selling.... Read More
Friends buy from friends. Why? Because people trust that their... Read More
Many home business owners lament they don't have enough cash... Read More
Here are 4 easy ways you can boost your sales... Read More
I worked for years as a mortgage loan officer. During... Read More
Have you ever found a lead on a scrap of... Read More
Did you ever meet someone with whom you just clicked?... Read More
I love the art of selling. LOVE IT. When I... Read More
Assumptions can kill a sale. In my sales training workshops,... Read More
For those of us working in the exciting world of... Read More
What was the quickest rejection you ever got? 2 minutes... Read More
The following 7 sales skills are what I have found... Read More
"Ask, and you shall receive", a biblical principal that offers... Read More
Yesterday I did a sales training program for a great... Read More
Have you ever passed by a bakery display case without... Read More
I was looking at some promotional literature and web sites... Read More
Imagine...you inquire about a product. The salesperson does everything right.... Read More
1. Combine a product and service together in a package... Read More
I sit down and look at my notebook. Then, I... Read More
No matter what your age or stage in life, some... Read More
In his classic book, "Think and Grow Rich", Napoleon Hill... Read More
Prospects have many reasons (you might think excuses) for not... Read More
Here's an idea on how to make reading the daily... Read More
Ever thought to yourself, "If only my team members would... Read More
Setting prices is a dilemma most service business owners encounter... Read More
Prospect - "So now that I've told you what we... Read More
My research has clearly shown that, when it comes to... Read More
Just because your business is based in your home that... Read More
"Ask, and you shall receive", a biblical principal that offers... Read More
1. Sign-up to win web site awards. When you win,... Read More
A myth can best be described as somebody or something... Read More
One of the questions I often get asked as a... Read More
How well do you handle objections?The fact is, most people... Read More
My research has clearly shown that, when it comes to... Read More
Have you ever passed by a bakery display case without... Read More
Prospects have many reasons (you might think excuses) for not... Read More
My experience has taught me that people want to buy... Read More
From a customer's perception, it's easy for a salesperson to... Read More
1.- REMAIN VERY CLIENT FOCUSED! Not Company focused. Your clients... Read More
Marketing and sales co-exist and work in tandem beautifully if... Read More
Selling online can be very difficult, more difficult than in... Read More
The "Three Cs" in building customer relationships are a key... Read More
Do you find yourself making these kinds of assumptions?- "I... Read More
Here's an idea on how to make reading the daily... Read More
When selling a product to a customer, it is very... Read More
Every day is critical when you are in the business... Read More
In the day-to-day operation of an online business we can... Read More
I was looking at some promotional literature and web sites... Read More
Suggestive selling is a powerful tool that can increase your... Read More
I just finished reading another sales copy ending with the... Read More
I have to admit, I have an 'addiction'.Sometimes this addiction... Read More
Here is a question I recently received from a young... Read More
When sales are down, a salesperson must begin to take... Read More
As a salesperson, your ultimate goal, of course, is to... Read More
Warren Buffet says that insurance is a commodity and price... Read More
Education plus Motivation is a powerful formula. But how do... Read More
You have a choice. You can stand out or blend... Read More
Looking for a way to handle rejection?Edward W. Smith, motivational... Read More
My wife and I watched the movie Ray a couple... Read More
Each of us sells every single day. We are all... Read More
Most salespeople are under the false belief that the lower... Read More
Sales Training |