I put together this little article because, although basic, we all must "master the art of selling". With out this skill, the foundation on which you build your business will not be a solid one. Mastering the "art of selling" is simply knowing how to present whatever it is that you're selling, to the buyer in such a manner that they feel buying it from you will solve their problems or fulfill their dreams.
Anybody can sell anything to anybody. The thing is, some things are harder to sell than others and require different kinds of presentations. Finally, you've got to realize that unless you make your "sales calls", you won't make any sales, and the more sales calls you make, the more sales you're going to sell.
Selling by online is really no different than selling in person, face to face with your prospect. Really, it's just a way of making sales calls more efficiently and economically. Thus you've got to have your sales presentation on a web site or in an email, and present it to your prospect just as if you were standing at their front door. You've got to get their attention - you've got to appeal to their interests - you've got to make them understand how the purchase of your product will benefit them - and finally, you've got to close the sale by causing them to reach into their wallet for their credit card or to write out a check for whatever it is you're selling.
Remember, in essence, even though you're calling on your prospective buyers online, it's the same as if you were knocking on their front door. Thus it's very important that your material look its best. Make your sales piece - from the outside in - look professional and successful. Everyone knows that the opening encounter with the prospect affects the success of the presentation and whether or not a sale is ultimately closed.
Once they're at your site or reading your email and is looking at your presentation, you've got to carry over that image of professionalism and success - make them feel comfortable - be friendly and believable. Stimulate their interest in whatever you're selling by appealing to one of their basic wants, needs or problems with a solution. Don't waste his time with a long and/or complicated dissertation.
Make your sales presentation flow - anticipate any objections -and logically answer - them within your presentation. Explain the benefits to be derived from ownership of your product or service, and then whenever possible, let them see or read of proof or testimonials from people who have already bought from.
The most important thing you want to do is to create the fulfillment they'll have as a result of buying from you. Stimulate their imagination, and explain to them how he or she can use whatever you're selling to their advantage.
Finally, and most importantly, make it as simple and as easy as possible for your prospect to buy from you. Don't force them to read a long, drawn out sales agreement or contract. Just make your presentation, explain how purchasing from you will solve their problems or fulfill their dreams, paint a word picture that allows them to see them self with your product and their problems solved or their dreams fulfilled, and then give them a simple coupon to fill out and send in along with their cash, check or money order.
The order agreement or simple coupon should close the sale for you - that is, if you've written your presentation properly and they see what you're selling as an answer to one of their wants, needs or problems - it'll say: YES! I WANT WHAT YOU'RE SELLING! HERE'S MY MONEY - SO PLEASE RUSH IT TO ME!
Too many sales presentations begin with some sort of story about the seller - Hello there, I'm writing to you from the beautiful beaches of Waikiki; or after a hundred years of research I've found the fountain of youth; even some such tripe as dear friend - you may not know me but I'm now a millionaire...
When you knock on that door - when you put your sales presentation online - when you're trying to sell something by email - appeal to the basic wants, needs or problems of your prospect. He or she wants only to satisfy his or her problems - not read about who or where you are or what you've done - just ask them if they'd like to know how to make their tires on their car last 10 years or more - if so, let me explain - if not, then you can click on through because I don't want to waste your time...
Above all else, remember that people's wants, needs and problems are changing constantly - and that people are learning all the time - meaning that you must constantly be up-to-date with what you're selling, and improving your sales presentation.
About the Author ---- Jim Capobianco, the author of "10 Steps to Your Own Home-Based Business", has been self-employed for over 25 years, both on and off line. At his web site, Cap-Tech.com and in his newsletter, The Cap-Tech Times, he shares his experience and expertise when it comes to owning your own business. Come pay a visit at: http://www.cap-tech.com
We've all heard the term KISS at one time or... Read More
Many business owners and professionals are appalled at the thought... Read More
The goal of all sales training is not just to... Read More
Step 1: Get Ready - Create a foundation you can... Read More
Look at your marketing material. Now, is there something missing?... Read More
What to do when you win or lose.You have given... Read More
Mortgage leads are like a box of chocolates, you never... Read More
Almost every book, manual, workshop or tape series teaching selling... Read More
Yes, it's true. Saying "No" is a great way of... Read More
Are you going to win this deal? With just less... Read More
In this article, I would like to talk about the... Read More
Contrary to many of the books on how to be... Read More
"Selling worth doing is worth doing badly ? at first!"... Read More
I have found that the best sales people are the... Read More
Traditionally, salespeople look for something in the office that begs... Read More
Have you ever passed by a bakery display case without... Read More
There is a new trend in the way wood decks... Read More
Selling arwork is easy when you follow a road map.... Read More
You have a choice. You can stand out or blend... Read More
I am a big believer that great salespeople generally realize... Read More
I worked for years as a mortgage loan officer. During... Read More
An area many businesses fail to recognise as a way... Read More
People are always looking for ways to close the sale.... Read More
Over the decades that I've been involved in sales, I've... Read More
There's more to what he does than meets the eyeWith... Read More
What does it take to make a sale lately?In Sales,... Read More
You must be able to coordinate your sales talk to... Read More
1. Sell an inexpensive product to sell an expensive product.... Read More
In my youth I landed a job selling encyclopedias door... Read More
Your mission as a business owner is to develop a... Read More
I was looking at some promotional literature and web sites... Read More
In the last article, we looked at three emotions (besides... Read More
What is it with appraisals? In September and October there... Read More
Let's be realistic nobody really wants to be labeled a... Read More
A sales manager who reads this newsletter regularly suggested the... Read More
Have you ever heard of the Golden Hour? I live... Read More
Let's face it when it comes to cold calling many... Read More
If you've ever flown economy class on an international flight... Read More
Think about it. If only it was as easy as... Read More
Prospects have many reasons (you might think excuses) for not... Read More
Congratulations! You successfully sold one or more of your company's... Read More
From surveys and experience, we've noticed many setting excellent goals... Read More
Have you ever gone into a newsagent, picked up a... Read More
The "Three Cs" in building customer relationships are a key... Read More
Dogs are great teachers of how to sell easier and... Read More
Dear Friend,You #1 weapon in advertising will always be...Superior Salesmanship.I... Read More
Imagine this scenario. You are a sales representative for Baker... Read More
Mortgage leads are like a box of chocolates, you never... Read More
Salesmanship is the force that moves business. Without it all... Read More
Many of us in sales are taught to believe that... Read More
7 Phrases You Can't Say in Sales (Because They Will... Read More
In my youth I landed a job selling encyclopedias door... Read More
One of the quickest ways to loose a sale is... Read More
The art of backend sellingThe backend sale can be more... Read More
A Revolutionary 'NEW' Dimension In Sales: Make many more closings... Read More
Based on his most recent e-mail, "Everything looks good --... Read More
Selling arwork is easy when you follow a road map.... Read More
It pays to be specific. I believe that statement is... Read More
As Financial Services Sales Professional you need to build trust... Read More
There are a number of sales closing strategies that you... Read More
Wouldn't it be nice if there were an inexpensive method... Read More
Many home business owners lament they don't have enough cash... Read More
How many times have you had a customer say to... Read More
You want to increase the flow of sales revenue, but... Read More
For the 'big three' automobile sales consultants, the 'employee discount... Read More
A few weeks ago I was onsite at a company... Read More
Sales Training |