Do you have any idea what your customers have experienced from using the products they have purchased from you? Most of the vendors I work with make a sale and move on. They often don't bother investing much time improving the products they sell to their customers, much less develop ways to help them better understand how to use them. A very small minority of vendors have continued to send me unsolicited free bonus 'how to use it' follow-up emails and publications long after I made my purchase from them. And whenever I receive something like this, it almost always compels me to take another look at the product I purchased ? because anything that helps me understand more ways to use what I already own is pretty useful to me.
What this also does is cause me to appreciate that vendor even more for thinking about me. They not only added value to their product, but they helped me see how to use their tool to solve even more of my business problems. It just doesn't get much better than that.
Does this sound like something you'd consider doing? What if you don't have your own product? No problem ? just create a way to improve someone else's product, and then sell it or give it away when someone purchased the product you are promoting. It's a sure way to generate more sales for an affiliate product.
One way you can jump on this is to contact your existing customers and ask a simple question along the lines of: "What results are you getting from using XYZ product, and how can I help you make this product work even better for you?"
Vendors who do send "How To Use My Product" updates to their customers are generally helping their customers experience incredible results. Why? Think about it ? how much more value would you be adding to your product if you continued to send your customers updates with more examples and tips about how to actually use your (or someone else's) product or service more completely, effectively, efficiently, profitably, etc.? Oh yeah - let's not forget about how eager everyone is to read about cases studies of how others are using a product successfully and profitably.
When you do this, you're helping your customer actually visualize new ways to use the product you sold them in ways they might never have considered before.
Let me ask you this: How many ebooks do you have sitting on your shelf or on your hard drive that you've never even read? And how many people have ever sent you ideas to help you use those products? What would you think of someone who DID do that for you? Are you getting the idea here?
The reason many marketing products never get read or used is because no one helps people understand how to use the information profitably on an ongoing basis. Your product 'updates' help to reduce or eliminate these issues, and also provides your customers with an unexpected bonus. Not only that, but, when you show someone how to really use a product you sell, you instill trust because you demonstrate that you truly understand the value of the product. You shift from being perceived as just a product promoter to being a true problem solver. Your customers will suddenly come to realize that you really are worth having around - and their loyalty towards you increases tremendously.
Doing this for your customers keeps any product you sell from turning into a dust collecting trophy on their shelf or taking up extra space on their hard drive. If you make a product truly useful, someone will think twice before deleting it. If you show someone a variety of profitable ways they can actually use the products you sell them, what are they going to think about you? Here are a few things that come to mind:
a) you really rock
b) making a purchase from you was a good investment
c) making future purchases from you will be just as good
d) I want to stay in touch with this person
How would you like to have your customers thinking these thoughts about you? You can make it happen. Start today by choosing a product and start thinking of more useful ways your prospects and customers can use it. Then, write a report or create a video showing them How To use that product more profitably.
© 2005 by Kevin Wirth ? allrights reserved worldwide.
Kevin Wirth is the owner of KEVS-KORNER ezine, a free online newsletter offering articles, tips, resources, and insight on over 170 different marketing tactics. He is bringing together a growing community where you can work with others to create and market products online. To discover more about how you can grow your online business with marketing tactics and get a free gift just for visiting, please head on over to http://www.kevs-korner.com.
![]() |
|
![]() |
|
![]() |
|
![]() |
For many individuals in business the hardest part is selling.... Read More
Q & AQ. Sometimes when I'm presenting to clients, I... Read More
Recently I received a prospecting voice mail message from a... Read More
From surveys and experience, we've noticed many setting excellent goals... Read More
When I first moved to Seattle, I worked for 9... Read More
Have you ever passed by a bakery display case without... Read More
If you knew a few sure fire ideas that have... Read More
We've all heard the term KISS at one time or... Read More
Do you ever feel that when you are doing direct... Read More
Sales marketing online is an art that you must keep... Read More
I love the art of selling. LOVE IT. When I... Read More
7 Phrases You Can't Say in Sales (Because They Will... Read More
Almost every book, manual, workshop or tape series teaching selling... Read More
There is a new trend in the way wood decks... Read More
If you want a truly successful business, you need to... Read More
There are always some great, fast and easy ways to... Read More
When selling a product to a consumer, one of the... Read More
Most people are always striving to better themselves. It's the... Read More
The art of backend sellingThe backend sale can be more... Read More
I saw something in town the other day that just... Read More
The first 15 seconds of your approach are the most... Read More
Customers will ask you a question and you'll proceed to... Read More
One of the best projects to undertake as an online... Read More
Follow this story...I went to Best Buy today to get... Read More
What was the quickest rejection you ever got? 2 minutes... Read More
"Yeah right!" I thought to myself as I started to... Read More
The dreaded question: "What exactly does your company do?" It's... Read More
Have you ever found a lead on a scrap of... Read More
If your mind is set, you will be unable to... Read More
It's a rainy afternoon on a typical mid week afternoon... Read More
As business owners we all know that in a ideal... Read More
In the day-to-day operation of an online business we can... Read More
Dear Friend,You #1 weapon in advertising will always be...Superior Salesmanship.I... Read More
Unquestionably when the word hypnosis pops-up in a conversation or... Read More
Have you ever tried to explain to someone what you... Read More
The quickest way to increase sales is to make things... Read More
One of the most difficult things we deal with as... Read More
Have you ever started something and not completed it? Or... Read More
One of the best projects to undertake as an online... Read More
Here is a question I recently received from a young... Read More
You've got yourself 10 seconds to HOOK your prospects or... Read More
Some people say we live in the Information Age.I call... Read More
How did you do this past year on your sales... Read More
1. Find a strategic business partner. Look for ones that... Read More
Trade shows are so obvious. You go. You hand out... Read More
I bought a second pair of reading glasses from my... Read More
Yesterday I did a sales training program for a great... Read More
Selling arwork is easy when you follow a road map.... Read More
Three qualities are needed to sell anything in life. They... Read More
Would you like to multiply your web site sales? Or... Read More
Almost all Internet Marketers have a basic idea of what... Read More
Today's business environment is intrinsically tied together by ongoing information... Read More
In my youth I landed a job selling encyclopedias door... Read More
To listen to your customer is important, and to hear... Read More
It makes no difference if you are a Saleswomen, a... Read More
In my dreams, I envision being the marketing consultant equivalent... Read More
I had my first official sales training by a man... Read More
Obviously, you can not know all of the things that... Read More
On average a sales person spends less than two hours... Read More
Some years ago I read and interesting story that illustrated... Read More
We are each responsible for our own success - or... Read More
The purpose of any business is to bring in customers,... Read More
When making your living in the sales industry, and working... Read More
You have a choice. You can stand out or blend... Read More
Let's be realistic nobody really wants to be labeled a... Read More
Everyone knows the importance of having a positive attitude, especially... Read More
Sales Training |