How To Get Your Phone Call Returned

When selling your product face to face with a customer, they have no choice but to hear you out completely. Ask yourself this question, If they were listening to you describe your product on their personal voice mail, would they hear you out, or would they delete you?

Never leave someone a message just to leave them a message. Your goal should be to get them to call you back.

In the twenty first century, there are very few telephones that are not being directed to a voice mail service. In fact, many people prefer that you leave a message, so they can get back to you at their own convenience. Lets face it. We all screen our calls from time to time.

This is why it is so important to have the necessary skills to leave a perfect message. A message that will make your prospective customer want to call you back.

Imagine if you were reading this article, and every other word was "umm" or "ahh," most likely you would not continue reading it. Well, the same applies when you leave a message on someones answering machine, except in this case they hit delete.

Leaving a message on someones answering machine is probably the only time when you will want to leave out all of those sales terms we love to use, such as, "exciting" and "act now." It gives the customer the impression that you are a solicitor and they will delete the message almost immediately.

Less is definitely more when it comes to leaving a professional message.

When leaving a message, get right to the point, state your mane, the company you are with, and why you are calling. End the message by leaving your name again, along with a contact phone number, asking them to call you back at a time convenient for them. You also might consider a tag line such as "I look forward to hearing from you soon."

When you make the call, smile the entire time you are talking, the customer will hear an up beat inflection in your tone of voice. Just don't be cheerful to the point of being cheezy.

Put together a script before making your calls, go over it several times until it becomes a rhythm and rolls off the tip of your tongue. This will enable you to weed out all of the "ums," "ahs" and breaks in sentences, giving your voice a tone of confidence.

Once you have gone over your script, and have become comfortable with it, practice by leaving messages on your own answering machine. When you go home, you can listen to them to get an idea of how you sound, you can then critique yourself and make the changes accordingly.

This really is as simple as it sounds, give it a shot, and I guarantee you will see an increase in returned phone calls.

Jay Conners has more than fifteen years of sales and marketing experience in the banking and mortgage industry, and is the owner of http://www.jconners.com a mortgage resource center for mortgage brokers, loan officers, and lenders. He is also the owner of http://www.callprospect.com a mortgage lead company, specializing in fresh leads. Jay Conners can be contacted via e-mail at conn1229@yahoo.com

---

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want.... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use... Read More

4 1/2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in... Read More

Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium,... Read More

No More Cold-Calling? Well, Almost...

We do not advocate cold calling in High Probability Selling.... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

What Level Of Telephone Sales And Customer Service Do You Provide?

Using the telephone as an effective sales and customer service... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers,... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant... Read More

Choosing a Phone Dialer that Works

If you own or operate an outbound call center, you've... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More