Here's the Scenario...
You're at a trade show. Out of town. It's probably an unfamiliar city. Maybe an exotic locale. Lots of strangers. There's a client or two. A couple of buddies. Lots of opportunities to do business. Lots of opportunities to get yourself in a bind.
Here's how to stay out of trouble, save your dignity and keep your job.
Trade shows are hard work - both physically and emotionally. It's tiring to travel. Hard to be away from home. Boring to be pleasant and smile for hours. And, a blow to the ego when people ignore you, don't respond to your comments, look the other way when passing your booth, or just say "no" to your offer.
There's pressure to produce. Talk with prospects. Entertain clients. Look for partners. Scout out the competition. Get the business. And, increasingly because of technology you're never out of contact but have to keep up with your "real" job at the same time. So, it's easy to fall into the traps of your normal stress reducers - the inter-relationships of sex, drugs & rock-n-roll.
The Lectures and the Tips...
I call these behaviors - Things your mother taught you not to do, but since you're away and you think nobody knows you, you can get away with them. Sorry, somebody does know. And that's you.
Sex - Ah, how nice it is to be loved. Or at least enjoyed for a short period. The temptations and availability of anonymous sex are high when you're away plus there's the chance to have a rendezvous with a co-worker, client or other business acquaintance. Magic moments fizzle fast when the sun comes up. Remember, your life is longer than the trade show.
Drugs - Does your company have a policy that allows you to buy, sell, and use illegal drugs? Doubt it. You are on company time from the moment you leave your home until you return. Not only do you endanger your career and industry reputation, you run the risk of breaking US and foreign laws. Jail? Not a nice experience. Note that the U.S. Embassy cannot bail you out if you break foreign laws.
Are you traveling with legitimate prescription drugs? Keep them with you in the original bottles with the pharmacist's labels, keep a written copy of the prescription details in another location (in case you lose the vials and need refills). And most importantly, don't double up doses because you feel ill or uncomfortable. Check with your physician before you leave in case you have a minor emergency. This is especially true if you have allergies, a heart condition or use mood levelers. For example doubling tranquilizers may calm you to the point of stupor.
Rock-n-Roll - Hey, it's Party Time. Free beer. Free booze. Lots of great food. Music to rock by. Business is on a roll. You're king of the hill and queen for a day, you're entertaining and being entertained. What a life!
With some clients and in some cultures, you're expected to indulge in Party Time behavior. Drink a lot. It's OK to get drunk. Cozy up to the hostesses. Let your hair down and have a good time. Party hardy. Here's a secret - You can still be pleasant, have a good time, and stay sober.
Why be a prude when party opportunities abound? Because you're smart. You know alcohol loosens lips. Your hosts are now willing to brag about their business - details on the newest product, personnel shifts, corporate goals, and insider gossip. If you're sloshed, you won't remember. If you're drinking club soda with lime, you will.
Conversely, when you're drinking, you may trash your boss, reveal company secrets, ask the wrong person for a favor and be generally boastful and obnoxious. You'll be memorable for all the wrong reasons.
When sober, you're smarter because you're gathering critical market intelligence - information to get you ahead of your competition and be a leader in industry trends. Remember, at a trade show and all surrounding events, you are what people perceive as Your Company. How you act is how people view your firm.
The Solutions...
There are ways to avoid these traps. Here are perfectly legitimate excuses for not indulging in wayward behavior, but you have to make the rational decision to use them.
Think first of your health. Anything you knowingly do that endangers the health of you and your family is stupid, and hard to explain. Keep the wedding band on. Be polite and say no. The major VD's are still around, though treatable. But as global travel expands, new viruses and diseases are popping up and transmuting. Besides the emotional trauma associated with sexual escapades, the health risks are just not worth it.
Understand your corporate policies from using drugs to paying bribes to accepting gifts. What's standard at the office, applies away from the office. If you don't know your policies, ask before you go. Better be safe than sorry.
Examine your religious beliefs and laws. Adultery is a big sin in most religions. So are lying, cheating and stealing. We all want to do business with people who are trustworthy. It's your responsibility to demonstrate that.
Trust your gut. If you're uncomfortable in a situation, get out. Whether it's physical danger or an emotional jolt, your intuition is your best guide.
You can say "No, thanks." Because of health, corporate policy, beliefs and intuition. But the main reason is because you're a trustworthy person.
Julia O'Connor - Speaker, Author, Consultant - writes about practical aspects of trade shows. As president of Trade Show Training, inc,, now celebrating its 10th year, she works with companies in a variety of industries to improve their bottom line and marketing opportunities at trade shows.
Julia is an expert in the psychology of the trade show environment and uses this expertise in sales training and management seminars.
YIPPEE! Kendra won, or should I say, "She was hired,"... Read More
Help your organization grow by assessing the right indicators in... Read More
Microsoft has used this online sales secret to become a... Read More
Trust.One word.One very powerful word that can increase both first... Read More
I recently attended the monthly Italian language Meetup here in... Read More
Everybody thinks that the businesses will slow down a bit... Read More
Are you dog tired because of the way you manage... Read More
Coaching is about finding out the cause of poor performance... Read More
Seeing the results of advertising your business can be like... Read More
That we live in a time of relentless and pervasive... Read More
Sales forecasting is the process of organizing and analysing information... Read More
You're a small company with a good product. You are... Read More
Another key reason why companies suffer from 80/20 performance is... Read More
In a small midwestern town, the local high school of... Read More
Last week I got a call from Jose, who was... Read More
There are really only two types of competitor:1. Obvious2. HiddenThe... Read More
I recall a heated discussion with a sales director some... Read More
In today's 24/7 driven business word, accountability is becoming a... Read More
Do you know anyone who regularly wins bids? Or can... Read More
I don't even like saying the word d---------g. I have... Read More
In 2000 a computer distributor hired me to help them... Read More
The best way to get a new customer is to... Read More
"(Howard) Hughes never learned how to convert his knowledge to... Read More
Corporate videos are an important sales tool that can often... Read More
In the last issue I shared with you a technique... Read More
Do you want to make more money?Yes, I guess that... Read More
Business can be like war sometimes.You may have to fight... Read More
This is a quandary not unlike the chicken or the... Read More
Business development is important for every business and refers to... Read More
If you have a small business and you are looking... Read More
Here's the scene. You're at the trade show, having a... Read More
Generous Donor RefusedPicture this. You are a fund development director... Read More
I recently began doing training in the banking industry. Across... Read More
I just finished a phone call with a potential client... Read More
A Highly Conscious Approach To Business Management. For more on... Read More
I recently began doing training in the banking industry. Across... Read More
Selling. Cold calls, introductions, interviews, appointments, proposals, referrals, call cycles,... Read More
Small to medium companies that want to increase sales or... Read More
I just got off the phone with Susan. She is... Read More
Be clear about where you are now. Audit your strengths... Read More
In 2000 a computer distributor hired me to help them... Read More
Sales managers are an interesting breed, effective sales managers are... Read More
Everybody thinks that the businesses will slow down a bit... Read More
Is lack of sales results, more sales training costs, months... Read More
In a classic business-to-business print ad from the late 50's... Read More
In part two we will discuss overcoming objections, which credit... Read More
Many people believe that the main reason for representatives leaving... Read More
The objective of an incentive is to incite action within... Read More
I don't even like saying the word d---------g. I have... Read More
In the 30-plus years I spent working in advertising and... Read More
The Federal Trade Commission has rule that are supposedly in... Read More
Help buyers discover the answers they need to understand and... Read More
That we live in a time of relentless and pervasive... Read More
Question: What do the following have in common?- I spend... Read More
So everyone thought you were crazy when you announced 6... Read More
This article may be reprinted in its entirety with express... Read More
Although I never met the man, I imagine Lou Boudreau... Read More
Business executives and sales managers frequently bemoan "80/20" performance on... Read More
These 4 marketing myths can cause you to lose sales... Read More
Remember in the last message we talked about your directional... Read More
There are really only two types of competitor:1. Obvious2. HiddenThe... Read More
The best way to get a new customer is to... Read More
If you have a small business and you are looking... Read More
Where is our success? Although there have been improvements, over... Read More
How well do you know your community? As business owners... Read More
An effective way to increase your profits and sales is... Read More
Sales Management |