Qualities of Good Communication

Webster's Dictionary defines communication as "a giving or exchanging of information, signals, or messages by talk, gestures, writing, etc." The primary goal of communication in a training setting is to transfer information to participants in such a way that a maximum amount of the message is understood and retained.

It has been said that communication is sincerity plus affability. Sincerity is the primary basis upon which the audience judges the integrity of the trainer. To quote Mr. Webster, sincerity means "without deceit, pretense, or hypocrisy; truthful and straight-forward." However, your sincerity as a trainer and someone else's belief in that sincerity may be two different things. You may believe in your subject, and be genuinely interested in the communication of that subject to your audience. But if they do not perceive you to be sincere, YOU ARE NOT SINCERE! Regardless of your own convictions, you may be projecting quite a different image to your group. Most people feel they can accurately judge sincerity, although research indicates that people's perceptions are often incorrect. Thus, as a trainer, you must PROJECT sincerity.

Tips to project sincerity: 1. Be yourself -- the presentation you give should be a natural reflection of your personality, not an imitation of someone else's. 2. Concentrate on ideas rather than words -- this keeps you from words and expressions you would not normally use, and keeps the flow of your presentation natural. 3. Extemporize rather than memorize -- when speaking, use an outline, possibly one on a flipchart or overhead transparency, rather than a written text. Practice by doing a few dry runs in front of a mirror or with a tape recorder.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

---

Sharpening Your Presentation Skills

Regardless of the nature of our job or social standing,... Read More

The Seven Deadly Sins of Presentations

Every day, so many tens of thousands of innocent clients... Read More

How to Attract New Business Like George W. Bush Wins Elections

THE LITTLE-KNOWN SPEECHWRITING SECRETS THAT WON GEORGE W. BUSH THE... Read More

How To Make Your Best Ever Presentation

The most important tip...EVER!Make sure that you always think of... Read More

Steps to a Successful Audience/Trainer Relationship

A major cause of trainers being unreceptive to their audience... Read More

Ancient PowerPoint Secrets: Ask Your Grandma!

Yes, there are ancient PowerPoint secrets...secrets your grandmother knows and... Read More

Nonverbal Communication in Business

There are five key elements that can make... Read More

Presentation Skills: Be More Productive Using a Facilitator Mode

There are many definitions for presentations. When you present there... Read More

Polishing Your Sales Presentation

Summer is here! It's time to bring out your summer... Read More

Speech in Business

The social skills of a small businessperson, franchisee, independent contractor... Read More

Kvetching Behavior and How it Hinders Success

Kvetching is the Yiddish word for complaining, hand to the... Read More

How to Chair a Meeting

You don't have to be on a stage to be... Read More

How to Begin a Lesson Plan

DEVELOPING LESSON PLANS: In developing lesson plan formats, two things... Read More

5 Breakthrough Marketing Ideas

Do you ever get frustrated with your marketing? Are you... Read More

Public Speaking Training Tips For Better Business Presentations To Culturally Diverse Audiences

Audiences around the world are all different. Cultural, social and... Read More

Chairing A Meeting The Most Effective Way

How many times have you attended a meeting where the... Read More

Tips for Thinking on Your Feet

If you really aware and alert, your audience's behavior -... Read More

Communication Barriers and Simplifying the Communication Process

The communication process can be much more difficult than a... Read More

Presentation Pitfalls Series: Top 10 Content Mangement Mistakes

Here, David Letterman style, are what I consider to be... Read More

Create A Better Impresion With Your Emails

How do you come across in your emails?As I receive... Read More

Top Ten Rules for Effective Presentations

I am of the belief that the majority of people... Read More

I Love the Smell of PowerPoint in the Morning: The 5 Sensory Approach to Business Presentations

You're in a conference room. You're giving a PowerPoint presentation... Read More

The Ten Essential Tips On Writing A Powerful And Persuasive Presentation

Have you ever had to give a speech?Do you remember... Read More

Cell Phone Dos And Dont During A Meeting

What would we do without our cell phones? Wow, there's... Read More

Fading into Sameness: How Too Many Slides Can Ruin Your Presentation

"I have a love/hate relationship with PowerPoint. In the right... Read More

How to Prevent Presentation and Speaking Disasters

I just got back from my whirlwind speaking engagements and... Read More

Group Meetings: Being Prepared Makes a Difference

MANAGING MEETINGS--BEING PREPARED MAKES A DIFFERENCE: You can schedule all... Read More

Present Statistics In Context

"I didn't have 3000 pairs of shoes. I had only... Read More

Writing The Query Letter

The query letter is simply a business letter that serves... Read More

Eight Success Tips for Your First Trade Show Booth

Exhibiting in a trade show can involve a major investment... Read More

10 Tips For Bringing Your Event To Life

Your job as an event planner doesn't stop with the... Read More

Clear Communication: The Benefits and How to Achieve Them

Communication is a complex and often difficult process for both... Read More

If You Want Business - Throw a Seminar!

Why is throwing a seminar good for business?If you want... Read More