PRESIDENT BUSH TELLS A STORY
On March 18, 2005, President Bush stood before a group of Florida voters to tout his social security plan. He did something quite ordinary during his speech. He acknowledged a person in the audience and told her story.
President Bush told the crowd he had recently spoken with a local resident named Anna Brooks, a widowed grandmother, who would benefit from the type of social security personal account he was proposing.
We've all become accustomed to politicians pointing to people in the crowd and telling their stories, but why do they do it?
WHAT THE PRESIDENT UNDERSTANDS
Pay close attention to a key phrase used in the Anna Brooks anecdote ? "social security personal account." What do you picture when you hear that phrase?
Odds are, probably not much. It's an abstract concept that's tough to visualize and get passionate about.
What President Bush understands ? as do most working politicians ? is that abstract concepts have to be brought to life through real people. The story he told about Anna Brooks was about a woman suffering to make ends meet because her husband died at a young age. If only there were social security personal accounts, Mr. Bush argued, her financial suffering could be alleviated.
As he told that story, people in the audience nodded their heads in agreement. Yes, they all seemed to think, Ms. Brooks' burden should be lifted, and, well, if personal accounts would help, they seemed like a terrific idea.
Imagine instead if the President made a more academic case filled with statistics and data. Do you think he would have elicited the same emotional reaction from the crowd? Would they have nodded their heads with the same enthusiasm?
WHAT THIS MEANS FOR YOU
Journalists are storytellers by trade and need drama to bring a story to life. Abstract concepts ? be they social security personal accounts, medical liability reform or climate change ? need to be brought to life through an anecdote.
Instead of just talking about the scientific effects of climate change on our biosphere, talk about the South Pacific fisherman who can no longer feed his family because the fish catch has declined due to global warming.
Instead of talking about medical liability reform, talk about the pregnant woman who has to cross state lines to meet with an obstetrician since her local doctors have all stopped delivering children due to high malpractice premiums.
And instead of talking about social security personal accounts, talk about a Florida widow who would benefit from them.
By doing so, the public not only understands what you're saying, but begins to empathize with a specific person. That empathy means they care ? and the more you make people care about your issue, the more they are willing to agree with your point of view.
AN ADDED BENEFIT
By offering anecdotes to journalists while being interviewed, you can help turn your Page 16 blurb into a front page feature article.
Abstract stories about process ? if covered at all ? are usually relegated to small blurbs on the inside pages. But by taking an abstract story and bringing it to life through real people, journalists can find those people, interview them and get a better sense of how they are personally impacted by your issue.
Suddenly, the reporter has a way of telling your story in a way that his or her audience is more likely to care about. Instead of telling a story about social security personal accounts in the abstract, the reporter can tell a story about social security personal accounts in which a specific person is genuinely affected. And that, paired with a photograph of the woman with her grandkids ? is front page material.
Brad Phillips is the founder and president of Phillips Media Relations. He was formerly a journalist for ABC News and CNN, and headed the media relations department for the second largest environmental group in the world.
For more information and to sign up for free monthly media relations and media training e-tips, visit http://www.PhillipsMediaRelations.com
![]() |
|
![]() |
|
![]() |
|
![]() |
Sure, as tactics usually presented to business, non-profit and association... Read More
Quite a bit, actually. Public relations helps business, non- profit... Read More
Why You Should Write Press Releases: A press release is... Read More
You're a business, non-profit or association manager who needs to... Read More
The right kind of PR, that is, the kind that... Read More
Lots of theories out there about public relations.Everything from "publicity's... Read More
Public relations is popular because it is very cost-effective and... Read More
PR, that is public-relations, leads the way to effective advertising;... Read More
Talkback radio offers a fantastic opportunity to access thousands of... Read More
During my career as the head of media relations for... Read More
Sure, as a manager, you have a talented member of... Read More
The call came into my office and the voice on... Read More
Recently I had a craving for... Read More
Public relations is all about credibility and trustworthiness. If you... Read More
Tis' the season for business and corporate gift-giving! If you... Read More
Yup -- it's hot and sticky and you don't feel... Read More
Almost assuredly you do, especially when your most important external... Read More
Each of us is exposed to people from other cultures... Read More
As a mobile detailing company it is important to have... Read More
For many of us, the word quality is closely related... Read More
? Don't wear all black. You'll look as though you're... Read More
Public relations is a very important part of the marketing... Read More
When a reporter is wowed, intrigued, surprised or captivated by... Read More
A reporter's job is to get the most accurate and... Read More
You want to sell your products or services, and that... Read More
Are you working as hard as you can in your... Read More
If you're seeking to promote yourself or your new business... Read More
Only two media in Spanish speaking countries offer RSS: the... Read More
Almost every day, I hear the same question, over and... Read More
Writing an effective press release is a way to draw... Read More
Individual financial planners can outscore bigger competitors and gain market... Read More
Considering how fundamental they are to the publicist's trade,it's always... Read More
You are in business for yourself, but how well do... Read More
Everything, that is, if you ignore those folks whose behaviors... Read More
Recently someone asked me why so many restaurants go out... Read More
Being invited to appear on radio and television used to... Read More
During my career as the head of media relations for... Read More
©2004 Jeffrey DobkinSixty dollars doesn't go a long way in... Read More
1) Do you NEED solid, consistant media exposure...week after week,... Read More
Done right, it helps modify the behaviors of your most... Read More
They say that image is everything and some of us... Read More
You never know when 60 Minutes will knock on your... Read More
Gaining news coverage on a successful press tour requires planning,... Read More
If a reporter was writing a story about you and... Read More
Ever get the feeling that your public relations program isn't... Read More
Business, non-profit and association managers are in a stronger position... Read More
As the year starts to wind down, many businesses and... Read More
Here are two to-the-point questions recently posed by several association... Read More
As the practice of public relations in China continues to... Read More
Yes indeed! If you are a young person who has... Read More
So you've put yourself "out there" with a public relations... Read More
Effective Media Relations Tips - What To Do After The... Read More
Most people consider getting publicity the most important part of... Read More
Because PR can be difficult to control, it is often... Read More
Many people are intimidated by radio interviews, whether live or... Read More
Getting a press release published in a newspaper or magazines... Read More
Can you honestly say that your business, non-profit or association's... Read More
It's safe to say that we live in interesting times.... Read More
You won't accomplish much if you call the gas company... Read More
Things are pleasant for many business, non-profit or association managers... Read More
Are you hesitating about hiring a publicist or, if you... Read More
Strong for business, non-profit and association managers when they use... Read More
As someone with expertise in media relations, I've been asked... Read More
As eyes look forward to a new business year, many... Read More
It's one thing for a senior manager to approve story... Read More
The payoff for business, non-profit or association managers can be... Read More
Public Relations |