Do you ever wonder why single people give flowers, wine, candy or mix CD's on first dates?
Bingo! Because they want to get lucky!
Just kidding. They bring gifts because they want make a great first impression. And that's the sixth and last element of this system: giving gifts. But I'm not talking about gifts you eat, drink, listen to or have to water. I'm talking about social gifts. I purposely placed this element last in the system because it helps you put into practice many of the ideas we've already covered.
In all of my reading and research on first impressions, the best description of "social gifts" was written in a book called First Impressions by Dr. Ann Demaris and Dr. Valerie White. I'd like to look at their theory of the four types of social gifts, but take it a step further with some specific examples you can use tomorrow to make flawless first impressions.
Social Gift #1: Show Appreciation and Respect
Every person has some handle by which he can be lifted. As such, the two most effective ways to grab hold are with compliments and thank you's. Since we've already covered the former, let's talk about thank you's. Whenever you want to show your gratitude for something or someone, always tell people what you're thanking them for. Remember, it's the part of the blanket that hangs over the bed that keeps us warm. You will be amazed at how effective a specific thank you is:
"Thanks for your honesty; it means a lot to me."
"Thanks for the interesting conversation, Randy. I really learned a lot."
"Thanks for bringing me that bottle of water. I thought I was going to choke on that piece of broccoli."
Social Gift #2: Discover How You're Alike
Anyone who grew up in the city of St. Louis will tell you St. Louisans are obsessed with one question when they meet someone for the first time:
"Where did you go to high school?"
I don't know why we're obsessed with this question. But the answer always discovers the CPI (Common Point of Interest) ? whether it's a person you both know, an old football game or just a memorable teen moment. It's amazing how easy it is to give a social gift to someone simply by asking this question (And if you're reading this book and you grew up in St. Louis, my answer to "The Question" is Parkway North).
But that's a St. Louis thing. Still, the list of open ended questions you can use to find out how you and your conversation partner are alike is endless!
Social Gift #3: Satisfy Curiosity
On a daily basis, anywhere from four to six people ask me, "Scott, I just have to ask ? why are you wearing a nametag?"
You may be wondering if, after more than four years, this question ever gets old.
Not at all.
I've always enjoyed answering this question not only because it allows me to talk about my passion, my business and the validation for my existence, but also because it empowers me to give a social gift as a result of being approachable. After all, seeing a nametag worn by a person who's NOT in a meeting or at work is awfully strange. And people just have to ask. People just have to satisfy their curiosity!
But there are many other ways to give social gifts for the sake of someone else's curiosity. My favorite is through trivia. You know those useless trivia facts found on daily calendars, candy wrappers and emails? They're not so useless after all.
In the summer of 2004 I read a sidebar in USA Today that said the following:
"Every year on the Fourth of July, Americans consume 150 million hotdogs. If you lined up that amount of hotdogs from end to end, they would stretch from the moon AND BACK seven times."
When I read this I was amazed. Maybe I was nauseous ? I don't recall. Either way, I learned a piece of trivia that was both relevant AND interesting. So for the next few weeks before, during, and after the Fourth of July, I made it a point to use it at the beginning of every conversation I had.
And as it turned out; people were more interested in wieners than I thought.
We started discussions about holidays, hotdogs, fireworks, baseball games ? you name it! And it was all because of a simple piece of trivia.
Another great benefit of trivia is it will positively affect someone's demeanor. Offer some trivia to someone and watch as she raises her eyebrows, nods her head, smiles, alters her body language and leans forward. Trivia expedites the entire communication process! And it's all because your not-so-useless social gift will make people comfortable and more willing to communicate. Satisfying curiosity will almost always produce this result.
Social Gift #4: Uplift Them
Do you know someone who is contagious? (Not the flu.) Perhaps their smile, laughter, positive nature or love just spreads to everyone in their presence? Think about Henry the Bellman, Cherise the Waitress and Jeffrey the Salesman from Chapter 3 ? all contagious people.
GOOD NEWS: You can be contagious too!
Here's how: use fun, laughter, jokes and interesting stories in your daily repertoire of giving social gifts.
"But Scott, I can't remember any of them. I hear a joke or a story and then never think about it again."
No worries. The best way to organize this content is with a "Laughter Log." I've been using mine for several years as a way to organize my content for books, speeches, articles and learning tools. But it's also perfect for conversations. Simply get a blank notebook or journal and take a few minutes at the end of each day to write down a few notes.
Ask yourself this question; then scribble down a few notes about the incident. Do this every day and after a week or certainly after a month or year ? you'll have some great material to incorporate into your "first impression lexicon."
Laughter Logs reminds me of the first time I met my friend Billy. I was a junior in college at Miami University. He and I were walking down the same path but not speaking, so I decided to break the silence.
"Hey man, you wanna hear a great joke?" I asked.
After I told him one of my favorite zingers, Billy introduced himself to me, and immediately we felt like we'd known each other for years! We walked further and realized we even knew some of the same students on campus. After we said goodbye and decided to meet up later in the week, Billy said, "Hey thanks again for the joke ? I really needed a good laugh."
Remember, even if you don't have a lot of time, these four types of social gifts will help you become UNFORGETTABLE!
© 2005 All Rights Reserved.
Scott Ginsberg is a professional speaker, "The World's Foremost Expert on Nametags" and the author of HELLO my name is Scott and The Power of Approachability. He helps people MAXIMIZE their approachability and become UNFORGETTABLE communicators - one conversation at a time. For more information contact Front Porch Productions at http://www.hellomynameisscott.com.
Networking is a term that didn't exist (academically) until almost... Read More
The StoryIn a quest to create strategic alliances, coalitions, and... Read More
Networking is probably the oldest, easiest, most effective and least... Read More
Network marketing is the ordinary person's best opportunity to make... Read More
Online networking has opened up some fantastic business opportunities for... Read More
What's a gift mean? If you're like me, you probably... Read More
If you run a mobile car washing firm we recommend... Read More
Research shows that talking to strangers -- not people in... Read More
Networking, schmoozing, making connections. Call it what you want, it's... Read More
Douglas Wilder, former Governor of the Commonwealth of Virginia, and... Read More
People like others whom they are like. So if you... Read More
Can we agree about the meaning of networking? I don't... Read More
While surfing for traffic or browsing your safelist emails, you... Read More
Today's economy presents some very special challenges to people who... Read More
Hospitality relates to the Latin term philoxenia, or "the love... Read More
Jean de la Bruyere said, "The great gift of conversation... Read More
I remember the first time I opened the fridge to... Read More
How does one determine which are the best events to... Read More
One of my clients shared a story with me from... Read More
Why business relationships are formed with certain people?If you go... Read More
What has networking got to do with joint ventures? "PLENTY"... Read More
Whether you're an introvert or an extrovert, feel like you... Read More
In recent weeks, I've had the opportunity to pass along... Read More
Think about the last time you feel asleep behind the... Read More
You only have three seconds?Connect in under a minute?People decide... Read More
Breaking into conversational groups is one of the things people... Read More
When is it appropriate to volunteer to take a position... Read More
My husband and I tried an experiment one night. We... Read More
Right here in Europe, the very last continent to enter... Read More
Let's face it, when most people think of IT professionals,... Read More
Networking ? it's the latest business trend. Or is it?Actually,... Read More
These Actions of Awesome Hospitality? will help you manifest the... Read More
"The Networking Factor, Everyone is important!" This slogan reminds me... Read More
Commandment 1LoveWhen we choose to simply love, our giving and... Read More
Sigmund Freud says "a person's name is the single context... Read More
Let's be real. With other pressures of life upon us,... Read More
In the workplace - and when dealing with workplace matters... Read More
Think about the last time you feel asleep behind the... Read More
Networking ? it's the latest business trend. Or is it?Actually,... Read More
Success in your career depends upon how well you manage... Read More
With at least 60% of job-seekers finding employment through networking,... Read More
I grew up in a household where saying thank you... Read More
If you walk into your local bookstore and pick up... Read More
It used to be that people said that there was... Read More
Do not destroy all your positive displacement and high energy... Read More
The most successful organizations have good communication skills. Survey after... Read More
Douglas Wilder, former Governor of the Commonwealth of Virginia, and... Read More
How can you find out the group loyalty requirements before... Read More
Are you in the relationship business? Of course you are.... Read More
Let's face it, when most people think of IT professionals,... Read More
Are you tired of prospecting for new business?Are you sick... Read More
I remember the first time I opened the fridge to... Read More
You can find numerous references in the business literature about... Read More
Networking is a great way to meet people in a... Read More
Some of the most successful businesses in existence today started... Read More
The festive season is a great time to sharpen and... Read More
Did you know that contacts are the bread of career... Read More
As a single company, it is impossible to provide your... Read More
As a small business owner you may find yourself in... Read More
If you run a mobile car washing firm we recommend... Read More
Here are 34 affirmations I have created after studying the... Read More
What is the biggest advantage of forming an alliance?Everyone has... Read More
What's a gift mean? If you're like me, you probably... Read More
Ever wonder if networking, referral groups, and conferences are a... Read More
What is "the top" anyway? According to society, "top" has... Read More
"What me? Sell myself? You have to be joking!"This was... Read More
Networking |