Before I compare today's online advertising with traditional media advertising I will make an analogy.
If you've been on the Internet for as long as I have, you probably noticed that things have changed dramatically. About 6, 7 years if you were using online dating sites it was a lot easier to connect with people that were genuinely interested in chatting with you and then meeting you if things were going well. Nowadays things are much different. People do not hesitate to chat online with you but suddenly stop. They might even give you their phone numbers, but if you attempt to call them, they won't return your calls and you'll never hear from them.
When you advertise on the Internet and that you get online inquiries the exact same thing happens. If you try to email or call someone after they inquired about your products or services at your site, you may leave them messages and 9 out of 10 times they won't even bother returning your calls or emailing you back.
The Internet is the most impersonal thing you'll ever come across in your lifetime. People go online, browse sites but although they may inquire at your site they do not commit to anything. They don't see you, you can't see them thus there are absolutely no commitment on their part.
More importantly, the negligible cost of posting an ad on the Internet or blasting an e-mail promotion has attracted a lot of unsavory characters to the web. Some make all kinds of ridiculous and irresponsible claims. Others are nothing more than rip-off artists.
As a result, I strongly believe that prospects are far more skeptical of promises made in online sales copy than they are of benefits promised in direct mail, television, radio, or print.
Also in direct mail, you have a much better opportunity to address all important points about your offer. A brochure or a special report gives you a lot more to present your headline and proof elements than you get on a web page or in the subject line of an email blast.
And of course, direct mail pieces tend to be longer copy and have a longer shelf life in your prospect's home than web based campaigns do, so response differentials driven by the added copy, credibility elements and so on can be significant.
Online advertising is a lot cheaper than direct mail advertising. There are close to 12 billion pages and about 10 millions being added daily. You don't need much money to operate an online business. You can get a website for almost nothing. Online advertising is really saturated with mortgage, insurance, debt consolidation and other offers.
People are bombarded everyday with solicitations
It is very well known that online mortgage lead providers resell their leads so many times that it is not unusual to hear someone say that their online inquiry resulted in 20 or more calls. How can you possibly close a deal when that occurs?
When people seek information on a product or service online, search engines come up with hundreds of thousands of websites if not MILLIONS. It is so easy for someone to click on a text link ad, a banner or a pop ad and place an inquiry. If an online user makes 10 inquiries it means that each company has 10% chances of closing that lead. That is assuming that it is a serious inquiry. Since 1 out of 10 does not even bother replying to your emails or returning your calls, I would say that you may need 100 inquiries to close one of them.
The fundamental difference between online advertising and direct mail is that when you send a postcard or a letter to a recipient it is between you and them. They can read your offer and if they like what they see, they WILL MAKE THE EFFORT TO CALL YOU. This is an important step forward that shows a genuine interest in learning about your offer. Unlike online inquiry where online users simply fill out a form, it does not commit them to anything AT ALL. They do not interact with you, they cannot ask you questions, and thus you cannot remove their objections. If you cannot build a report with an online user NOTHING WILL HAPPEN.
People buy from people they like and trust.
When someone reads your mail piece, the only way they can find out more about your offer is by CALLING YOU. The fact that they call you shows that they are more serious about their inquiry. Once you can speak to them, they can ask you questions and you can answer their objections. That is the only way a sale can happen.
If everything goes very well, they may move forward on your offer without shop around. As a matter of fact this past Friday an individual in New York called me and inquired about marketing services. At the end of the conversation he was so pleased about our conversation that he told me: "You are the first one I talk to and I will not call anybody else". BANG!!!
That is why you should never underestimate the power of direct mail, radio, and TV advertising. When you advertise using those mediums people have to call you and at that time you get a real chance to prove that your have a fabulous offer that they cannot decline or they'd be foolish. You can build a report with the individual and if everything goes well people won't even bother shopping around, and if they do, they will certainly not call 10 companies.
The Internet offers none of that. I talked to another individual this past Friday, we had a great conversation. I taught him a lot about online lead generation companies. As I was did that he started asking me if I had heard of 5, 6 companies. Most of them I had never heard of. I couldn't believe all those companies he was trying to contact to get mortgage leads. That conversation just proved me that I was right in my thinking. Search engines come up with a long list of companies so it is very easy for online users to contact many advertisers. That dramatically reduces your chances of closing a deal.
Shared Direct Mail Advertising
Sure direct mail, or radio advertising is a lot more expensive but it is also a lot more effective. You should seriously think about using Shared Direct Mail or Media Insert advertising to cut your cost of advertising.
I found a local newspaper that offers me 10,000 8,5 x 5,5 full color inserts for just $370. And guess what? I am going to ask another company to advertise on the other side of the flyer and we will split the cost. Where can you find 10,000 flyers printed and distributed for just $185? Everywhere as long as you keep searching for good ideas.
What do I mean by good ideas? COST EFFECTIVE MARKETING SOLUTIONS that can give you great return on your investment. As online advertising space keep being more and more crowded everyday and as search engines keep changing their algorithm, you should NOT depend on online advertising to build a long-term business. If you do so , it could mean serious trouble sooner or later. Remember that technology changes very fast.
Andre Plessis
Author & Marketing Expert
http://smartbizconnection.com
Copyright 2003 - 2005©
The Smartest Way to Grow Your Business!
Are You Riding The Marketing Roller Coaster?If you're like many... Read More
A brand is the essence of who you are. The... Read More
As the owner of a creative services boutique - I... Read More
It's crucial to know your prospects if you want to... Read More
When it comes to marketing there's simply too many choices.... Read More
Small and emerging companies often do not put together a... Read More
We live in a world that for many has become... Read More
"Try not to become a man of success but rather... Read More
Take a moment to reflect on the current reality of... Read More
You want to be more flexible? You have to stretch... Read More
One of the very basic conditions of being a successful... Read More
Have you clearly defined your target audience? These are the... Read More
Every now and then I will meet someone who has... Read More
If you are operating a business from your home and... Read More
1. Print your best small ad on a postcard and... Read More
Boomers are a prime and growing target audience. Does your... Read More
The postcard can be a very powerful marketing tool. Many... Read More
Your business depends on the success of your marketing efforts.... Read More
To help promote your small business or professional practice, consider... Read More
I bet you thought the movie "Daddy Daycare" was a... Read More
Apple Computer just announced that their earnings from the last... Read More
With the increased challenges that all companies are faced with,... Read More
Some companies that use direct mail to sell their products... Read More
Coming up with an idea, seizing the opportunity, and setting... Read More
Real estate marketing is a lot simpler than most Realtors... Read More
How Much Is Your Popcorn Worth?: Powerful Lessons In Marketing... Read More
With the increase in number of tradeshows being held across... Read More
As a promotions director for a lot of super markets,... Read More
Whether you're a former retail store owner known for your... Read More
A newsletter can be a wonderful, economical way to communicate... Read More
Have you created a marketing plan for your Website? If... Read More
Secret #4 - Get very comfortable asking for paymentOne of... Read More
What's a promotional freebie? A promotional freebie is something you... Read More
My niece recently graduated from high school, and my family... Read More
Of all the web sites belonging to coaches, consultants and... Read More
In addition to direct marketing strategies you want to be... Read More
Without new business, your restaurant won't be able to grow.... Read More
When a prospect responds to your lead generation sales letter,... Read More
With direct mail, you can break even and still claim... Read More
Multicultural marketing mirrors the changed face of America and is... Read More
If you have your own small business, it's important to... Read More
What Is A Joint Venture?A joint venture is an agreement... Read More
Our business environment has changed dramatically. Companies must now be... Read More
Fellow Publicity Insiders, what does... Read More
There seems to be a never ending argument among marketing... Read More
Some years ago, a prominent Australian hi-tech company... Read More
Here's the deal: advertisement is not marketing. It's like saying... Read More
THE GREAT BRITISH TRADITION OF STREET MARKETS IS UPHELD AT... Read More
Having a marketing strategy and marketing approach is very important.... Read More
The profits of a business are totally dependent on marketing.... Read More
Business card size works well for invitations to special events.What... Read More
At the very heart of any successful marketing strategy is... Read More
I've heard a lot of people lament the fact that... Read More
1. Do the moneymaking things first.For an entrepreneur, generating income... Read More
Everything you will ever need to know about internet marketing... Read More
You can use great design and copy to get a... Read More
Being inconsistent when it comes to marketing your business can... Read More
First, some background on today's topic. I've had a terrible... Read More
Learn a lesson from professional direct mail copywriters. They follow... Read More
There isn't a day that goes by that I don't... Read More
Loyalty marketing has been around for as long as retailing... Read More
If your company doesn't have a direct marketing program in... Read More
There is a big payoff in being different. When you... Read More
More and more people are realizing that the Internet offers... Read More
Are you market products and services using PPCs? PPC Advertising... Read More
Business owners often find it difficult to know whether their... Read More
Marketing |