Before I compare today's online advertising with traditional media advertising I will make an analogy.
If you've been on the Internet for as long as I have, you probably noticed that things have changed dramatically. About 6, 7 years if you were using online dating sites it was a lot easier to connect with people that were genuinely interested in chatting with you and then meeting you if things were going well. Nowadays things are much different. People do not hesitate to chat online with you but suddenly stop. They might even give you their phone numbers, but if you attempt to call them, they won't return your calls and you'll never hear from them.
When you advertise on the Internet and that you get online inquiries the exact same thing happens. If you try to email or call someone after they inquired about your products or services at your site, you may leave them messages and 9 out of 10 times they won't even bother returning your calls or emailing you back.
The Internet is the most impersonal thing you'll ever come across in your lifetime. People go online, browse sites but although they may inquire at your site they do not commit to anything. They don't see you, you can't see them thus there are absolutely no commitment on their part.
More importantly, the negligible cost of posting an ad on the Internet or blasting an e-mail promotion has attracted a lot of unsavory characters to the web. Some make all kinds of ridiculous and irresponsible claims. Others are nothing more than rip-off artists.
As a result, I strongly believe that prospects are far more skeptical of promises made in online sales copy than they are of benefits promised in direct mail, television, radio, or print.
Also in direct mail, you have a much better opportunity to address all important points about your offer. A brochure or a special report gives you a lot more to present your headline and proof elements than you get on a web page or in the subject line of an email blast.
And of course, direct mail pieces tend to be longer copy and have a longer shelf life in your prospect's home than web based campaigns do, so response differentials driven by the added copy, credibility elements and so on can be significant.
Online advertising is a lot cheaper than direct mail advertising. There are close to 12 billion pages and about 10 millions being added daily. You don't need much money to operate an online business. You can get a website for almost nothing. Online advertising is really saturated with mortgage, insurance, debt consolidation and other offers.
People are bombarded everyday with solicitations
It is very well known that online mortgage lead providers resell their leads so many times that it is not unusual to hear someone say that their online inquiry resulted in 20 or more calls. How can you possibly close a deal when that occurs?
When people seek information on a product or service online, search engines come up with hundreds of thousands of websites if not MILLIONS. It is so easy for someone to click on a text link ad, a banner or a pop ad and place an inquiry. If an online user makes 10 inquiries it means that each company has 10% chances of closing that lead. That is assuming that it is a serious inquiry. Since 1 out of 10 does not even bother replying to your emails or returning your calls, I would say that you may need 100 inquiries to close one of them.
The fundamental difference between online advertising and direct mail is that when you send a postcard or a letter to a recipient it is between you and them. They can read your offer and if they like what they see, they WILL MAKE THE EFFORT TO CALL YOU. This is an important step forward that shows a genuine interest in learning about your offer. Unlike online inquiry where online users simply fill out a form, it does not commit them to anything AT ALL. They do not interact with you, they cannot ask you questions, and thus you cannot remove their objections. If you cannot build a report with an online user NOTHING WILL HAPPEN.
People buy from people they like and trust.
When someone reads your mail piece, the only way they can find out more about your offer is by CALLING YOU. The fact that they call you shows that they are more serious about their inquiry. Once you can speak to them, they can ask you questions and you can answer their objections. That is the only way a sale can happen.
If everything goes very well, they may move forward on your offer without shop around. As a matter of fact this past Friday an individual in New York called me and inquired about marketing services. At the end of the conversation he was so pleased about our conversation that he told me: "You are the first one I talk to and I will not call anybody else". BANG!!!
That is why you should never underestimate the power of direct mail, radio, and TV advertising. When you advertise using those mediums people have to call you and at that time you get a real chance to prove that your have a fabulous offer that they cannot decline or they'd be foolish. You can build a report with the individual and if everything goes well people won't even bother shopping around, and if they do, they will certainly not call 10 companies.
The Internet offers none of that. I talked to another individual this past Friday, we had a great conversation. I taught him a lot about online lead generation companies. As I was did that he started asking me if I had heard of 5, 6 companies. Most of them I had never heard of. I couldn't believe all those companies he was trying to contact to get mortgage leads. That conversation just proved me that I was right in my thinking. Search engines come up with a long list of companies so it is very easy for online users to contact many advertisers. That dramatically reduces your chances of closing a deal.
Shared Direct Mail Advertising
Sure direct mail, or radio advertising is a lot more expensive but it is also a lot more effective. You should seriously think about using Shared Direct Mail or Media Insert advertising to cut your cost of advertising.
I found a local newspaper that offers me 10,000 8,5 x 5,5 full color inserts for just $370. And guess what? I am going to ask another company to advertise on the other side of the flyer and we will split the cost. Where can you find 10,000 flyers printed and distributed for just $185? Everywhere as long as you keep searching for good ideas.
What do I mean by good ideas? COST EFFECTIVE MARKETING SOLUTIONS that can give you great return on your investment. As online advertising space keep being more and more crowded everyday and as search engines keep changing their algorithm, you should NOT depend on online advertising to build a long-term business. If you do so , it could mean serious trouble sooner or later. Remember that technology changes very fast.
Andre Plessis
Author & Marketing Expert
http://smartbizconnection.com
Copyright 2003 - 2005©
The Smartest Way to Grow Your Business!
![]() |
|
![]() |
|
![]() |
|
![]() |
Building a coaching or consulting practice can be rewarding and... Read More
1. Create a free ebook directory on a specific topic... Read More
Brochure printing can be easy if you first identify your... Read More
It all started out with an email message: "I am... Read More
The Tale of Two Dentists...Dr. Namel and Dr. Ivory are... Read More
A powerful consumer market with annual spending power exceeding $350... Read More
Bob called last week from Phoenix, Arizona with some stunning... Read More
For centuries and most of the decades in the 20th... Read More
To prevent the risks of a promotion campaign for our... Read More
If you are a therapist, counselor, or an alternative or... Read More
In my experience, there are two kinds of small business... Read More
In the international bestseller "Blink," Malcolm Gladwell explains why our... Read More
Revolutionary ideas have always been the mark of mankind. It's... Read More
That is the question, you should be asking yourself. Many... Read More
Marketing to women entrepreneurs is not difficult. You just have... Read More
With the advent of spring, trade shows begin to blossom.... Read More
What Is A Joint Venture?A joint venture is an agreement... Read More
A brochure can be a great promotional tool, whether it... Read More
Business marketing is essential for professional services, such as consultants,... Read More
Are your products or services geared towards only one target... Read More
"But this won't work" said Steve. "I've tried it in... Read More
How do you make the intangible real? How do you... Read More
CD Business cards allows any type of business that dynamic... Read More
I'm always amazed that people would spend months to develop... Read More
Everyone wants to feel like they're getting a good deal.... Read More
"Price gouging" is an emotional, inflammatory term. Everyone is against... Read More
I love my dentist! When is the last time you... Read More
One of the most critical but overlooked parts of business... Read More
There are many ways to promote your website for free... Read More
Marketing successfully requires not only insight into how a product... Read More
Do you think you don't have enough time to market?... Read More
You can make the sale. You know your core message.... Read More
I often wonder how people without a plan know where... Read More
Use these powerful yet simple tips from the national best-seller,... Read More
Telemarketers... ooohhh... I'll bet we've all got a nice story... Read More
Conventional wisdom says that the front of a direct mail... Read More
When Advertising, it's not always better to be the lone... Read More
Whether you market online or offline, you already know the... Read More
In your marketing efforts, be they on or offline, it's... Read More
Every business person who has any kind of product or... Read More
For many small business managers, finding the time and commitment... Read More
There are so many competitions by running business. So you... Read More
You know who you are and what you want and... Read More
As the owner of a creative services boutique - I... Read More
Special Requirements for Reprint: we ask only that... Read More
You've probably bought a book or two at one of... Read More
The key to great exhibiting is marketing. But marketing is... Read More
BREAK FROM HO-HUM MARKETING ? IT'S TOO BORING! Once you... Read More
1. Focus your fax marketing on one objectiveFax is a... Read More
Many professional copywriters estimate that the headline contributes to 80%... Read More
Many small and home based businesses know they need to... Read More
If you really want to pull more profits from your... Read More
"What do you do?""I'm a CPA. What do you do?""I'm... Read More
No claim is made that the steps outlined would be... Read More
"Networking is a waste of time," said JoAnne, owner of... Read More
With its association to an affluent, sophisticated lifestyle, wine can... Read More
Postcards are perhaps the least expensive way of reaching a... Read More
A new client recently emailed us a brief here at... Read More
Email CampaignsEmail marketing can be a tremendously valuable tool for... Read More
Advertising on the radio can be an effective lead generation... Read More
Have you ever left a seminar thinking: "I could have... Read More
For many of service-based businesses out there, it's not that... Read More
In "Developing a Marketing Plan", we covered the first steps... Read More
"There is only one way to judge the effectiveness of... Read More
Before we begin, I want you to think about how... Read More
I enjoy cleavage as much or even more than the... Read More
Marketing |