The world of marketing has changed. With increasingly better educated and more skeptical consumers, marketing methods must be increasingly accountable.
Questions being asked by CEOs and business owners from the largest companies through to the smallest solo operators include:
· How can you be more confident about your ability to quantify your return on your marketing investment?
· How can you prove the effectiveness of your marketing?
· How can you define, measure and take action on your return on investment?
· How can you match your marketing to meet your corporate goals and expectations?
· How can you predict what would happen to sales if the marketing budget were cut?
· How can you forecast the impact of your marketing program on your sales?
· How can you integrate modern marketing methods into your existing marketing plans?
· How can you convince your boss that marketing does deliver measurable results?
· How can you convince your boss to increase and not decrease your marketing budget?
One of the emerging tools that answers these questions is viral marketing. Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others, creating the potential for exponential growth in the message's exposure and influence
Word of mouth marketing and personal referrals or recommendations from peers are the most powerful marketing tools. Email and the Internet have extended this by providing technology that induces Web sites or users to pass on a marketing message to other sites or users, creating a potentially exponential growth in the message's visibility and effect.
A sort of word of mouse!
And this is easily measured through using web statistics and sales data. So how do you get results by your customers, clients, subscribers or program members promoting your service for you?
Here are five easy ways to turbo-charge your viral marketing efforts and quickly spread enthusiasm about your product or service.
1. Collaborate With Thought-leaders In Select "Communities" of Influence
The more influential the group and aligned with your target market, the more likely you are to have success. This requires research, communication and understanding of your target market and affiliated, or potentially affiliated, businesses.
2. Offer An Incentive
Most people are motivated by rational self-interest. Offer something they really want like a holiday, free knowledge or education, discounts, or package deals. Just as your company will benefit from their involvement, offer a benefit in return.
3. Follow-up With A Personal Approach
Relationships are always strengthened by personal interaction. Often your emailed expression of interest or offer may be one of thousands received daily by a company. A follow up phone-call or meeting will develop a more personal relationship and strengthen your company's involvement. This also allows time to negotiate with the company directly and better identify with their needs.
4. Make It Immediate
Viral marketing works when you consider news values such as drama, consequence and immediacy. Be aware of what's happening in the community and the world and try to tie in with recent dramas. An example of effective viral marketing in the wake of the London bombings is demonstrated by the following email widely distributed around the world:
"Hi All,
Don't usually forward emails but thought this may be a good idea.
Following the disaster in London . . .
East Anglican Ambulance Service have launched a national "In case of Emergency (ICE ) " campaign with the support of Falklands war hero Simon Weston.
The idea is that you store the word " I C E " in your mobile phone Address book, and against it enter the number of the person you would want to be contacted "In Case of Emergency".
In an emergency situation ambulance and hospital staff will then be able to quickly find out who your next of kin are and be able to contact them. It's so simple that everyone can do it. Please do.
Please will you also email this to everybody in your address book, it won't take too many 'forwards' before everybody will know about this. It really could save your life, or put a loved one's mind at rest. For more than one contact name ICE1, ICE2, ICE3 etc."
By acting on the incident, viral marketing has spread this message quickly, and cheaply, around the globe.
5. Make It Interesting To Create Buzz
We have become rather immune to a number of tactics commonly used to generate attention. Spam emails, free offers etc. are often overlooked in a sea of similar materials received daily. Always think outside the box in order to make and impact. A good example of this is the recent US made TV commercial featuring Paris Hilton for a burger chain.
PR expert Don Crowther said recently "it cost the chain eight to ten million dollars to air the commercial, plus, probably another million or two in production, Paris's fees, and website production fees.
But what did it do for sales? Same store sales revenues at Carl's Jr. increased only 1.7%, at Hardee's just 0.7%. Sounds like a great investment to me - Spend 8 to 12 million dollars, get back $1.1 million in sales."
On positive side Don adds "the ad has generated a significant amount of controversy, a reported 802% increase in web searches (though I seriously question how many people were coming to the Carl's Junior and Hardee's sites before...), 4 million hits on the spicyparis website, free showings on news shows, several petitions against it, and some franchisers refusing to run the ad.
So, unquestionably, it generated buzz."
Whether scandal, drama or incentives are being utilised it is important to capitalise in order to make your viral marketing effective, measurable and noticed.
Thomas Murrell MBA CSP is an international business speaker, consultant and award-winning broadcaster. Media Motivators is his regular electronic magazine read by 7,000 professionals in 15 different countries.
You can subscribe by visiting http://www.8mmedia.com. Thomas can be contacted directly at +6189388 6888 and is available to speak to your conference, seminar or event. Visit Tom's blog at http://www.8mmedia.blogspot.com.
![]() |
|
![]() |
|
![]() |
|
![]() |
Do you feel uncomfortable when you're in the trade show... Read More
The term "internet marketing" was virtually non-existent a short 8... Read More
This tip is so simple, that many people we've talked... Read More
Guerrilla Marketing is using time, energy and imagination to market... Read More
With the continued proliferation of the Internet, the meaning of... Read More
Forget what you know about your business Your goal is... Read More
What benefits will you get from flyers?Flyers are much different... Read More
The following tips have come from a wide variety of... Read More
Do you have Communication breakdown?How are you communicating with your... Read More
There is a big payoff in being different. When you... Read More
Virtual trade shows are gaining momentum as a way to... Read More
I believe that small business marketing and selling follows a... Read More
Inherent tensions exist between marketing and IT. This is often... Read More
I just spent a week at the beach with my... Read More
What do you do if your business, product or service... Read More
Would you like to learn the lessons of the businesses... Read More
Change is good, right? Not always. But when is it... Read More
The Logo: a little historyLogotype, commonly know as a logo,... Read More
If ever there was a lazy way to easy profits... Read More
When I started my coaching practice I believed that I... Read More
How many times have you been asked to participate in... Read More
Savvy event producers follow the Golden Rule: know thy audience.... Read More
Make Marketing a Must, Not a MaybeWhen business is booming,... Read More
Your URL (www) should be everywhere and more.I know many... Read More
"You can make more friends in two months by becoming... Read More
I often talk with business owners who tell me how... Read More
One of the easiest, if not the easiest, ways of... Read More
It's quite apparent that Americans are living... Read More
So you've invested more time than you ever believed possible... Read More
When Advertising, it's not always better to be the lone... Read More
When it comes to your marketing message, the little things... Read More
As you network and meet other business owners, keep this... Read More
Lanyards are fast becoming the new "must have" promotional item.Events... Read More
If you take a look at the features that different... Read More
Direct marketing is built on four things. The other way... Read More
Having difficulty knowing what to offer people online? Worried that... Read More
Marketing to women entrepreneurs is not difficult. You just have... Read More
On Superbowl Sunday, Domino's Pizza delivered more than 900,000 pizzas-and... Read More
Opportunity Assistance Business Resource Center At first you must think... Read More
Let's talk about how to keep your postage costs down.So... Read More
I am doing what you do, sitting at my computer,... Read More
You muted the commercials on the TV last night because... Read More
One of the biggest mistakes we could make as business... Read More
Why cutting your prices is like cutting your own... Read More
In direct mail, the offer is the incentive or reward... Read More
We all know the familiar adage "if it walks like... Read More
Real estate marketing is a lot simpler than most Realtors... Read More
As the American economy emerges from recession, many businesses are... Read More
Yesterday I received a phone call from an acquaintance that... Read More
A business card makes a statement about who you are... Read More
The Logo: a little historyLogotype, commonly know as a logo,... Read More
To prevent the risks of a promotion campaign for our... Read More
Every business - particularly small, entrepreneurial or professional businesses -... Read More
If you are like most service professionals and small business... Read More
We all work hard to attract even one paying client.... Read More
If you sell a technical product or service, you probably... Read More
Business cards and greeting cards almost go hand in hand... Read More
You want to be more flexible? You have to stretch... Read More
The telephone enables a credit manager to make many contacts... Read More
A few months ago, we attended the recent Austech 2005... Read More
Writing and publishing a successful newsletter is perhaps the most... Read More
Offline, it's called word-of-mouth advertising. Online, it's known as viral... Read More
The Web is intended to help people find information quickly... Read More
This list has been compiled as a result of years... Read More
Most businesses realize that they are simply a click away... Read More
Marketing results should be measured in only one way ?... Read More
Marketing |