Stop Your Marketing Leaks

Thirty percent of all the drinkable water that runs between the plant and your faucet is lost to leaky pipes. In marketing, thirty percent of our business is lost to leaky follow up. Even professional sales people have leaky follow up when they stop after one or two contact points.

How much business are you letting get lost to your leaky pipes. Here are some ways to tape them up or you may have to replace some fittings:

1. Do a check up of your follow-up system from the time of precontact to six months later. Since only 2% of sales occur after a first contact and does not go up until the fifth contact -- it goes to 80% then -- what is your follow- up plan of action between the first contact point and the fifth?

This means that if you e-mail them once or twice there is less than 2% they will read it. People are very busy and even if you put the same message out week after week, there is less than 13% chance that they will even notice it's the same message.

And they will need to see it at least 5 times before they will "really" read it. Follow- up is an easy plan, that is, once you sit down and plan it out.

2. I read a book this weekend, Marketing Outrageously. In it, Jon Spoelstra, puts it so well, "Prepare yourself in writing." Another favorite saying I keep on my wall is, "If it ain't written down, it's a wish floating in the wind." I don't remember the author.

Create a plan. Even if it is a struggle to do so, create one the best way you can, yet it needs to be in writing. Creating a marketing plan is not something that comes by osmosis.

I have read plenty of books on creating a marketing plan, however, until I worked with an expert I just could not make it simple. And until I made it simple, I would do it -- catch 22. Find an expert, hire them, and learn it. It will make the difference between success and struggle.

3. Never stop marketing -- not even in the good times. Never be too busy to market. There is a time lag in any marketing between the time of first contact and the buy. That lag time can be devastating to a business operating on the edge. It also causes a feast or famine roller coaster ride for the business. If you are too busy, leverage your resources by outsourcing.

4. Find your rhythm and make it work with productivity. Are you a morning person or does your energy crash around 2 PM?

Tony Robbins taught me an exercise a long time ago that still works to this day. I read all my research material, write down all the questions, and then go to sleep. When I wake up the plan is outlined for me and most if not all my questions are answered. You can use this same exercise by doing this before you talk a walk or exercise.

A few of my clients told me they do it before they get in the shower or are taking a long drive with someone who doesn't talk much. When the answers or plan is not answer in the morning, it usually presents itself within a few days all on its own.

What I like about this method is how more innovative methods show themselves that can be completed with fewer resources. My last leak pursuit began with 20 steps and missing pieces that ended up with five steps and no holes. The unconscious mind is a power tool we forget too often that is on our side.

5. Stop all unproductive marketing activities that are not boosting your profits. If the ROI isn't there almost immediately, rethink it and adjust or eliminate.

You need be able to measure your marketing efforts in some form. Most people just don't like doing it, so they jester it off as impossible. Know where your clients come from. If you only have a few, then trace them back to their origin. If you do not know, ask them, and then record it.

Next, ask the question, "What can I do more to attract clients in this same method?" A client in New Zealand just recently learned that her ad in the local paper is productively attracting clients. Originally, she wanted to change it. It wasn't delivering the 5 to 1 ratio I recommend for her industry -- coaching -- yet it is attracting a 3 to 1 ratio.

A good ratio for a country that is just learning about coaching. Shoot for a 5 to 1 ratio -- for every $1 you spend, you need to make $5.

6. Market more frequently to your current customer base - much more often. Very few professionals that I have talked too stay in touch with existing and past customers often enough. They think they might be "bothering" them by telling them about new products or opportunities you have. Guess what, this is a fable.

The easier you make it for them, the more they will appreciate it. There is so much hype of "too much e-mail." Some people are going to be offended if they get one a month from you, do not be concerned, let them go.

Staying in touch is must for keeping your name in front of people. And if you don't, people are too busy to remember you when they need what you offer again. They will always use whatever is easiest to remember at the time. Even if you were dynamic before.

7. Leverage your time by outsourcing whatever mechanical tasks you can. Hire a virtual assistant to help manage communications. The lag time between the time you hire them and the ROI (return on your investment in them) is about 2-3 months (before the dollars follow your leveraging).

Always hire others that you can pay less than yourself. If you are paid to write at $75 an hour, hire a typist at $15 an hour. Stop wanting it all. Keep the money flow going and you will attract more. It is also good for the economy. If errands are not productive for you, hire a high school or college student part-time to do them. If you can hire a student for less than what you make, do it.

Fight the fear of, "Will I be able to pay them?"

Well, here are six great ideas to check for leaks in your business. Don't let the fish get away, fish with the right hook.

Catherine Franz, a Certified Professional Marketing & Writing Coach, specializes in product development, Internet writing and marketing, nonfiction, training. Newsletters and articles available at: http://www.abundancecenter.com blog: http://abundance.blogs.com

In The News:


pen paper and inkwell


cat break through


Measuring the Return on Your Direct Mail Investment

In direct mail lore, there's a rule stating that you... Read More

Does Your Marketing Plan Need Changing?

Change is good, right? Not always. But when is it... Read More

Two Methods of Marketing Using Joint Ventures

Whether you're a contractor a local merchant with 150 employees,... Read More

The Advantages of Full Color Brochure Printing

A brochure can be a great promotional tool, whether it... Read More

Misrepresentation - Through Silence!

We're back to the subject of ethics, more specifically, business... Read More

Everything Youve Ever Learned About Marketing Is Wrong

Everything you've ever learned about marketing and advertising is WRONG.... Read More

The Dare-To-Be-Different In Marketing Checklist

There is a big payoff in being different. When you... Read More

Why Market Research Will Help Your Business

Do Crucial Market Research For Free, On Your OwnIs market... Read More

Trade Show Videos Need to be Planned

A few months ago, we attended the recent Austech 2005... Read More

Building Skills in Information Marketing will Boost Your Business

Yesterday I was sitting on a train going into London... Read More

Joint Venture: 50 Power Secrets Of Joint Venture Marketing, Exposed

What is a Joint Venture?A joint venture is an agreement... Read More

How Can I Break Into Cliques?

Have you ever gone to a networking function and seen... Read More

A Look at Color Brochure Printing

Brochures have become vital in today's workplace, serving a wide... Read More

A Perfect Partnership for Business

Too often we small business owners get caught up in... Read More

30-Minute Marketing

Marketing your small business takes tons of time, years of... Read More

Business Marketing Strategy

The term business marketing strategy might sound like it is... Read More

Are Keywords Destroying the Flow of Your SEO Copy?

With all the shuffling that's been seen in the search... Read More

Business Cards that Make Them CALL

How would you use business cards for gift certificates?I asked... Read More

How Much Is Your Popcorn Worth? Powerful Lessons In Marketing & The Psychology Of Selling - Part 3

To read the beginning of this special report, you can... Read More

Top 10 Dos and Donts for an Effective Business Referral Network!

Every business - particularly small, entrepreneurial or professional businesses -... Read More

A Complaint? It?s a Compliment! - 7 Tips for Dealing with Complaints at Trade Shows

A Complaint? It's a Compliment!What made you mad last week?In... Read More

How to Get a 100% Return on Your Marketing Investment Guaranteed!

One of the most effective ways to market your products/services... Read More

The Newest Marketing Course

Certainly the newest earth quaking event in Internet Marketing insider... Read More

Mortgage Marketing to Realtors ? Creating a Memorable Positioning Statement

Mortgage marketing to Realtors involves having a crystal clear position... Read More

Ready, Fire, Aim!

You probably read my headline and thought, wait a minute,... Read More

It Takes Two - How to Cultivate Profitable Alliances

"Cross promoting with other businesses can give you a significant... Read More

Marketing Person You Think You Arent

Have you thought about starting your own business? Have you... Read More

Dont Think Like A Package Designer - Think Like A Customer

Some of the most successful package introductions have come from... Read More

Find the Goldmine Within Your Business

Doing a current customer breakdown can help you find the... Read More

Buzz Word

Offline, it's called word-of-mouth advertising. Online, it's known as viral... Read More

Roping In Loyal Customers While Making An Extra Profit!

You've probably bought a book or two at one of... Read More

Creating a Marketing Plan for Your Website

Have you created a marketing plan for your Website? If... Read More

Five Marketing Tips to Double Profits

It's a startling fact: almost all entrepreneurs aren't marketing their... Read More