It is easy to spot the difference between a work team that is "motivated" and one that just goes through the motions. The motivated team produces at or above the level expected by top management, has only occasional absences or tardiness, and low employee turnover. The second group has trouble meeting its goals, greater absenteeism, and higher turnover. In addition, members of the latter work team may be more apt to argue with one another or to band together against their supervisor. Can a supervisor who is also a good coach really make a difference? The answer is a definite "yes" with a few qualifiers.
There are three things you can do to have a solid, productive work force. 1. Hire only fully competent people who already know the job and who do things right all the time. There aren't many such people but you could look around and keep on searching. -- 2. Wish for a miracle. -- 3. Take the employees you have and train them to be highly competent. Of these three choices, doing a good job of training and coaching is the most practical way to have successful and productive employees. Training is teaching employees the necessary skills before they are given the job to do on their own. Coaching is helping employees day-by-day to do a better job. It's making them more able to do their present job on their own and to enjoy doing it well. It's also preparing them for bigger future responsibilities. Good coaching is motivating people to want to do the best they can and more.
Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium
CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
![]() |
|
![]() |
|
![]() |
|
![]() |
It's great to be multi-skilled?be able to type your own... Read More
I have a sign on my office door. It pretty... Read More
You may remember being told as a child, "Keep quiet!"... Read More
An important aspect of good leadership is the ability to... Read More
This article relates to the Training competency, commonly evaluated in... Read More
Managers make three mistakes when they try to run businesses.... Read More
Many retailers do not have good internal controls in place... Read More
We get invited to attend so many "meetings" but do... Read More
Creativity can be defined as problem identification and idea generation... Read More
Test your assumptions about everything.Assumptions have a way of creeping... Read More
You've all heard the old joke about a consultant being... Read More
Many organisations use the term "lessons learned" to describe the... Read More
Creativity can be defined as problem identification and idea generation... Read More
If you are a business owner or a business owner... Read More
People buy from you, offer help, and grant rewards based... Read More
This short story, Coworkers Collaborate to Complete Successful Initiative, was... Read More
The goal of perfection is a challenge. It is often... Read More
Have you ever heard yourself say to a team member... Read More
Hiring someone new to work in your business is one... Read More
Unfortunately, at least two thirds of much of the training... Read More
However hard we try, we seem to make life more... Read More
I am not writing this to create a list of... Read More
CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More
One of the first things I look at when I... Read More
Does your organisation have one of those annual 'occasions' that... Read More
This week I was asked to speak at an internal... Read More
Don't Let Your Measurements Mislead You ... Read More
I hear many complaints daily about the "unfairness" of politics... Read More
Note: This article was written for a internet business site.... Read More
In my book Talking Points: 25 Tips for Clear, Credible... Read More
When we're selling to business people, our value proposition has... Read More
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More
When looking to outsource overseas for Plastic Injection Molds or... Read More
Go into any bookstore and you will find a big... Read More
Training managers use many of the same interpersonal and analytical... Read More
1. Create a filing system with broad categories such as... Read More
In my organisational career, I had budgets from the age... Read More
As a small business owner, entrepreneur or independent professional, it's... Read More
Are you ready to raise money for your startup?Leslie Mitts,... Read More
If you want to ensure a steady stream of customers... Read More
Living in the 21st Century is truly marvelous, isn't it?... Read More
We all complain about meetings which are a waste of... Read More
There is no sure fire route to commercial success, but... Read More
A 'dirt-world' retail business I used to manage had a... Read More
Business IntelligenceBusiness Intelligence has become a very important activity in... Read More
Are you NICE or do you CARE? ... Read More
The term crisis management has different connotations. In this article,... Read More
As an HR professional, you have responsibilities in several broad... Read More
One of the major benefits, if not THE benefit of... Read More
Become a better boss and reap the benefitsAnother interesting study... Read More
I love tennis both as a spectator and... Read More
I talked with a group of internal consultants last week... Read More
Another fallacy ingrained in the minds of most marketing managers... Read More
How do you convert outsourcing leads into clients? You may... Read More
Although this performance discussion is an opportunity for you to... Read More
What do the companies 3M, Polaroid, and Walt Disney have... Read More
COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More
I witnessed some interesting behaviour from one of our premier... Read More
The characteristics of job applicants have a strong influence on... Read More
In two recent articles "Some Evidence of How We Are... Read More
IBM, which registered 3248 patents last year, has decided that... Read More
In my book Talking Points: 25 Tips for Clear, Credible... Read More
Meetings can be the life-blood of an organisation or the... Read More
Workplace diversity refers to the variety of differences between people... Read More
Not long ago, weeding through DBA applicants with a tech... Read More
Conflict generally arises by having your needs, desires, perceptions and... Read More
Business Management |