There's a programme currently running on BBC Television in the UK called - "Little Angels." It's a series that offers help and advice to parents who're experiencing behaviour difficulties with their children. I'm sure there are similar programmes in other parts of the world. The children are often out of control, won't do what they're told and generally dominate the family.
Part of the programme shows the parent dealing with the child while receiving instruction from a clinical psychologist through an earphone. The psychologist watches what's happening and constantly tells the parent to reward the child, with words of support, when they do something well. When the child misbehaves, the instructions are to ignore and leave them alone.
There is a huge temptation for the parent to reprimand the child but this is not permitted by the psychologist.
There isn't a whole lot of difference when dealing with adults who misbehave. If you're a manager of people, think for a moment about that "difficult" employee who never seems to do things quite right and takes up so much of your time and attention. Maybe that's just what he or she wants - your time and attention; and as long as they continue to get what they want - they're going to continue being "difficult."
If you have a "difficult" team member or employee, try concentrating on what they do well and tell them about it. Spend less time with and even ignore them when they misbehave. It's not uncommon for managers to invest 90 percent of their energy responding to negative performance and only 10 percent strengthening positive performance. If you "reward" good behaviour - you'll get more of it. If you "reward" bad behaviour - you'll get more of it.
Discover how you can generate more business by motivating your team! Alan Fairweather is the author of "How to get More Sales by Motivating Your Team" This book is packed with practical things you can do to get the best out of your people. Click here now http://www.howtogetmoresales.com and http://www.alanfairweather.com
![]() |
|
![]() |
|
![]() |
|
![]() |
In Part One, I described the Leadership Talk and how... Read More
Are you a business, non-profit or association manager who pretty... Read More
Many kinds of interferences or disturbances can confuse a message.... Read More
In today's business environment with increases in staff reductions and... Read More
In fact, bringing your people - any of them -... Read More
Performance Management is a process that both employer and employee... Read More
Many HR managers believe that by sending their workers to... Read More
"Here is Edward Bear, coming downstairs now, bump, bump, bump... Read More
My background is in retail management - yes, running stores,... Read More
1. Personal insight. Great CEOs are great leaders. They know... Read More
The end of the television season in May included the... Read More
"Where did it go? It was here yesterday. Wait. Here... Read More
Marketing ISO 9001 2000.Lately we've been seeing a lot of... Read More
Leadership is only sustainable when leaders consistently come up with... Read More
Leadership in Troubled Times The... Read More
As a training manager, there are two important aspects to... Read More
I've met and worked with many people in all sectors... Read More
Someone can say, 'Why do you oppose this?' So I'd... Read More
Wouldn't it be nice for business owners and executives to... Read More
One of the first things I look at when I... Read More
Certain processes enhance creative output and others enhance innovative output.... Read More
If past behavior is the best way to determine future... Read More
"He Hate Me" was the nickname of Rod Smart, a... Read More
Based on a wild guess by a close associate of... Read More
I hear many complaints daily about the "unfairness" of politics... Read More
You're the boss, and you have every reason to feel... Read More
February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More
What really amazes me, with all the personal and professional... Read More
Yet there is a place for those external 'raft-build's', 'away... Read More
Individual and corporate security stand in the center of the... Read More
Old style management doesn't encourage personal mind control, employees aren't... Read More
Ah, the wretched pain of delegation. It comes easy to... Read More
So you did such a good job in 2003 at... Read More
The ability to solve complicated problems quickly is more important... Read More
Being a good trainer requires experience and skill. Experience comes... Read More
The Critical Success Factors Focusing on the... Read More
If your organization has people, then interpersonal skills are needed.I... Read More
Creativity can be defined as problem identification and idea generation... Read More
Hiring someone new to work in your business is one... Read More
In many ways there are no secrets to implementing effective... Read More
There is an inherent conflict between owners and managers of... Read More
What is the no. 1 asset in your business beside... Read More
In our fast paced work culture, manned by technology savvy... Read More
Creativity can be defined as problem identification and idea generation... Read More
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal... Read More
When you know you need to shift up a gear,... Read More
This week I was asked to speak at an internal... Read More
The quickest way to cancel out all the thought, work,... Read More
It used to be that only the largest multi-nationals needed... Read More
Marriages and corporate mergers in America have at least one... Read More
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
When the typical new business operator starts a business, they... Read More
Stop hiring new administrative support staff. And learn how to... Read More
As a professional speaker, one of my biggest challenges is... Read More
Too many businesses wait until a crisis occurs before they... Read More
Teleconferences can be a boon or a bust. On the... Read More
Certain processes enhance creative output and others enhance innovative output.... Read More
Statistics consistently reinforce that the biggest challenge in today's contact... Read More
My friend Delia is the owner of a small private... Read More
It is difficult to pick up a newspaper or listen... Read More
GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More
In a competitive world with the need for businesses to... Read More
When you're starting a business, you might wish for a... Read More
Want to hear a fascinating story? Let's sit in at... Read More
Late last year I was presenting a workshop for the... Read More
Recently a client told me a wonderful story about how... Read More
Business Management |