All of us have knowledge, expertise, and experience that others can benefit from. This is one of the reasons we play some of the roles in life that we play: leader, trainer, teacher, coach, mentor, and more. We all can contribute to other's success with our expertise. Unfortunately, some things keep us from doing this as successfully as we could.
This article will outline several of the things that get in our way and suggest ways to improve our ability to succeed in having our expertise used successfully by others.
Ignorance
Here is a fundamental truth - most of us don't recognize how much we know. When we've done something for a long time, or read about an idea in 21 places, we assume everyone knows that information. This just isn't true! Our familiarity and deep understanding gets in our way, because we assume others know what we believe to be obvious.
The first key to getting your expertise used is to proclaim it to yourself. Recognize that what you know is significant and valuable. Without this recognition you won't know what to share if asked.
Attitude
Before you go too far down this "Man, I'm smart" mental path though, recognize that arrogance is the next stumbling block. Certainly, we need to recognize our expertise. Of course we need to value what we know.
But none of this makes us better than the other person. My advice? Lose any budding arrogance.
When we are arrogant about what we know, our advice is more about an opportunity to show what we know, than it is about genuinely helping others. When we are confident we can focus on the other person's needs. Be confident in what you know and always be willing to learn more.
Focus on being generous but helpful in your knowledge sharing. By remaining confident in your knowledge and keeping your focus on the other person's needs, you will have your attitude in the right place.
Memory
Often the challenge we have in sharing our knowledge and expertise is that we don't really remember what it is like to be a beginner in this area. Even once we recognize the value of what we know, we take shortcuts in explaining it to someone else.
How?
By using jargon or skipping what seem to be obvious steps.
In order for us to successfully transfer our knowledge, or teach someone what we know, we must break the steps down. We must share each piece of information one step at a time.
We have learned this information and so can others. But we must teach them from their perspective, not ours ? remembering what it felt like to be a beginner.
Connect the Dots
My daughter loves to color and has many coloring and activity books. One of the activities found in many of these books is something I used to call a "Dot to dot." In a dot to dot puzzle, you draw straight lines from point 1 to point 2 to point 3, etc.
By looking at the page before you start to connect the dots, you can't really tell what is going to be drawn. You may have some clues based on how many other lines and related pictures exist on the page, but until you complete the puzzle, you don't really know what you have.
Our expertise is like that. We are asked to share what we know with others for their benefit. What our job really is is to set a context and provide a bigger picture for them. Telling them the steps or the procedure or the technical components of something isn't enough. They need to know the situation the environment, the surroundings. They need to understand the relative priority and importance of the various things you are teaching them.
As the "expert" you help them complete their own mental puzzle by guiding them in connecting their own dots.
Making these connections is how we will be most successful in having our expertise valued and used by others. And you can only connect these dots when you have the other three barriers reduced or eliminated for yourself.
Your success will expand as you expand the success and capabilities of others and the lessons of this article can help make that happen.
Kevin is Chief Potential Officer of The Kevin Eikenberry Group (http://KevinEikenberry.com), a learning consulting company that helps Clients reach their potential through a variety of training, consulting and speaking services. To receive your free special report on "Unleashing Your Potential" go to http://www.kevineikenberry.com/uypw/index.asp a> or call us at (317) 387-1424 or 888.LEARNER.
![]() |
|
![]() |
|
![]() |
|
![]() |
PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
I've seen several articles that begin with lines like "the... Read More
What's the use?Nothing you do will hold down the cost... Read More
Does this sound familiar? You were hired for the new... Read More
Charles Petrie, from Stanford, released a short article entitled "The... Read More
This article relates to the Recognition competency, commonly evaluated in... Read More
The heart of a fool is in his mouth, but... Read More
Another IT White Elephant!It seems that almost every day we... Read More
Are you planning your business or are you... Read More
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
These factors where determined by interviews with and books from... Read More
Which documents must I keep for ISO 9001?In addition to... Read More
IntroductionThe role of the Human Resource Manager is evolving with... Read More
MEETING DISRUPTERS: If two participants are carrying on a personal... Read More
Take the pain out of gain and decrease the upheaval... Read More
How many times have you wondered why you are unable... Read More
There seems to be an assumption that change is a... Read More
I suspect all of you out there have someone that... Read More
Here is a true story. My dentist did a "clinical"... Read More
Did you know there are 5 types of... Read More
Want to bring out the best in people?Edward W. Smith,... Read More
At this time of tight budgets, the mantra of business... Read More
Why is it imperative to have a company E-Mail Policy?... Read More
This article relates to the Compensation and Benefits competency, commonly... Read More
Meetings can be the life-blood of an organisation or the... Read More
Are you uncomfortable with delivering disciplinary action, even involving employees... Read More
Some say that in business as in sex: if it... Read More
Is your online business disaster-proof? Online businesses face a unique... Read More
Wouldn't it be nice for business owners and executives to... Read More
The use of temporary services to stock a farm of... Read More
This was supposed to be one of those sleepy flights... Read More
Often, collaborating documents in a team or in a business... Read More
A virtual assistant is an individual who provides business services... Read More
If you sit at a computer for most of the... Read More
The economy may finally be turning around and showing signs... Read More
Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Creativity can be defined as problem identification and idea generation... Read More
In today's hectic business environment, it is vital that we... Read More
One of the more ambiguous elements of a Six Sigma... Read More
There is a pervasive belief that time pressure stimulates creativity.... Read More
Corporate gifting is a big headache for most business owners;... Read More
To release creativity in employees, managers must get involved in... Read More
It seemed like a good decision at the time. A... Read More
Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
This article relates to the Compensation and Benefits competency, commonly... Read More
This article relates to the Compensation and Benefits competency, commonly... Read More
How you run your business is, of course your business.... Read More
Everyone at the office thought that using the company e-mail... Read More
Creativity can be defined as problem identification and idea generation... Read More
Eventually, your business is going to need to have some... Read More
Outsourcing is when you hire outside professionals or services to... Read More
How do you convert outsourcing leads into clients? You may... Read More
The great majority of family businesses in North America are... Read More
This article relates to the Career Opportunity competency, commonly evaluated... Read More
There is no sure fire route to commercial success, but... Read More
The Julian calendar we use to pass the time every... Read More
The candy box is a container for all your favourite... Read More
I love tennis both as a spectator and... Read More
1) Create A Powerful "Mission Statement"-When your business mission is... Read More
You've all heard the old joke about a consultant being... Read More
One of the things that most impacts people's productivity is... Read More
Many business owners are sabotaging their business without even realizing... Read More
The purpose of any selection process is to discriminate (albeit... Read More
Business Management |