How should you keep track of meetings?
Have you ever wanted to run away from a meeting? I worked for one of the top five companies in the US and they seemed to hold meetings to plan meetings. It absolutely drove me around the bend! I would try and multi-task like all the other participants and secretly hoped they would not call on me for any information. In the long run, I did not get any value out of these meetings and my work was being ignored. I had to keep track of the meetings and place action items in my calendar so I would remember what the heck it was they wanted. In simple terms, my attitude absolutely stunk!
When it was my turn to run the meeting, I decided to make changes. I planned what we should discuss and not just get updates from everyone. The meeting changed from keeping us up-to-date to one with meaning and relevant issues. Once this happened, there was more of a necessity to record the minutes and track the meeting progress. Meetings are a crucial part of running a company and winning clients. Client meetings should run smoothly and not be time wasters. You need to get to the point and move on.
Keeping track of meetings and agendas only required the use of tables in a word processing program, or the use of an excel spreadsheet. This allowed the use of check marks to identify those action items that were completed. A list of outstanding issues yet to be resolved was easy to spot and did not require retyping everything. Tracking action items for customers should be done in the same simple manner. Customers expect to have their items taken care of ASAP. If you do not take the time to record the information, it is not likely you will remember what it is they wanted.
The aim of this process is to service the customer and to keep you on track. Milestones, action items, and other events will likely keep you busy. Do not fall down on the job and forget what it is you were supposed to do.
Bette Daoust, Ph.D. has been networking with others since leaving high school years ago. Realizing that no one really cared about what she did in life unless she had someone to tell and excite. She decided to find the best ways to get people's attention, be creative in how she presented herself and products, getting people to know who she was, and being visible all the time. Her friends and colleagues have often dubbed her the "Networking Queen". Blueprint for Networking Success: 150 ways to promote yourself is the first in this series. Blueprint for Branding Yourself: Another 150 ways to promote yourself is planned for release in 2005. For more information visit http://www.BlueprintBooks.com
CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More
An individual's ability to forge effective relationships across cultures is... Read More
When asked his secret to success, the author Graham Green... Read More
One of the most difficult tasks you will face as... Read More
"Jack" (not his real name) is a vice president of... Read More
You've seen it happen many times. An organization that provides... Read More
In the last few years a lot has been written... Read More
Most executives view offshore outsourcing most of all as a... Read More
So to help start the ball rolling, here are ten... Read More
In most industrialized nations, the average age a student graduates... Read More
Many books have been written about managing people, and an... Read More
Each time you or one of your work crews cruises... Read More
So, you survived the downsizing. Your company did something that... Read More
What do the companies 3M, Polaroid, and Walt Disney have... Read More
As we near the end of summer, here is a... Read More
The other day one of our overseas clients called in... Read More
A trainer dryly discussing how to motivate people in an... Read More
The main reason is to stop any potential lawsuits from... Read More
TEAM DECISION MAKING: Managers who invite participation believe that people... Read More
It is a sad fact that many employees are still... Read More
We all know people who are like human dynamos. They... Read More
Last month, my featured article was about creating a "Stop... Read More
MSDS SHEETSMSDS stands for Material Safety Data Sheets. MSDS sheets... Read More
Can a person's behavior and values really determine if they... Read More
Creativity can be defined as problem identification and idea generation... Read More
The methods in which you set up a conference call... Read More
It has been said, there is no better way to... Read More
Employee performance reviews are one of the most dreaded tasks... Read More
Putting a piece of paper in a file folder is... Read More
In today's article, we'll be looking at the income statement,... Read More
Are you one of those bosses that people just love... Read More
There are wild variances in how much involvement organisations are... Read More
Industrial/clinical psychology and applied psychiatry have made tremendous strides in... Read More
Probably as well known as SWOT, SMART turns goals, objectives... Read More
The company decided to develop and implement an improvement program.... Read More
With client expectations higher than ever before, and the gradual... Read More
Many times business owners can have significant differences in management... Read More
I was watching a TV program some months ago about... Read More
Last week I was confused and frustrated about a few... Read More
A recent report entitled "How Google Grows?and Grows?and Grows" stated... Read More
Creativity can be defined as problem identification and idea generation... Read More
PERMISSION TO REPUBLISH: This article may be republished in newsletters... Read More
This facilitator's guide to running a stakeholder analysis workshop is... Read More
Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More
For your people, they want to do a great job... Read More
Teleconferences can be a boon or a bust. On the... Read More
Great Groups! - Getting a Group to Think Like a... Read More
I've seen several articles that begin with lines like "the... Read More
Once upon a time there lived an innocent, hardworking manager.... Read More
Even in today's still uncertain economic times, there are companies... Read More
Top businesses that continually lead their industry clearly understand a... Read More
Creativity can be defined as problem identification and idea generation... Read More
A year or so ago, I met Allan Kempert. Allan... Read More
Writing a Business Plan for your next entrepreneurial endeavor is... Read More
I once was part of a group of management professors... Read More
Customer relationship management (CRM) is one of the most effective... Read More
Growing companies must always be ready for the next challenge.... Read More
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
"Here is Edward Bear, coming downstairs now, bump, bump, bump... Read More
Writing an award winning business plan is a great skill,... Read More
Sir Alex Ferguson has just celebrated his 1000 game in... Read More
I see a PR firm has done a survey on... Read More
Leadership is only sustainable when leaders consistently come up with... Read More
The world has always been mixed with the... Read More
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More
Aligning business organizations to be successful in the present and... Read More
Business Management |