7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement

Growing companies must always be ready for the next challenge. If you fail in meeting critical business challenges you will not grow. Challenges often require some type of breakthrough. But do not be misled. A business breakthrough does not have to be something no one has thought of ? it just needs to be a solution to your problem that you can act on now. Breakthroughs may involve simply finding the solution to a common, nagging problem or it may be nurturing a more complex way of thinking. We all must be ready and observant of breakthrough opportunities. What keeps us from moving forward can easily be overcome by incorporating one or all of the following tips. There is nothing magical about growing a business ? it just takes the right effort.

Tip #1 Encourage sales training that is not selling

Insist on learning from all personnel beyond their functional area. Learning should not be limited to top managers. Yes, employees may receive a lot of training, but it is usually limited to how to do their job. The more they know and understand general business concepts and specific operational issues, the easier it is to provide input and answers to business challenges. This does not mean that everyone needs to become experts in strategy, leadership, finances, marketing, sales, operations, distribution ? but as they learn a little about each category and then more in the areas that interest them, the better able they will be to provide a valuable contribution. Do not encourage sales personnel to only learn about selling. Remember that learning comes in all forms and does not have to be provided by the organization ? reading publications, taking seminars, listening to subject matter authorities, observing the successful etc.

Tip #2 It is not about your weaknesses

We tend to concentrate on what is wrong and ignore what is right. It is surprising how many managers are unable to identify the top three strengths of their organization. If you have not uncovered the company's true strengths - what you do better than most - then how can you take these strengths and apply them to other aspects of the operation? Knowing your strengths is just the beginning. Understanding how you got there and why you are able to excel in a particular area is what will allow you to duplicate these assets. This should not be limited to the "top" strengths of the organization. Break down what you do well by division, function, even by individual. Share with others and teach where necessary. Be fruitful and multiply ? applying your strengths to all aspects of your business.

Tip #3 Mine your existing resources

This may be the most overlooked gem of business success. We are too quick to just purchase a new gadget or hire more staff or obtain outside counsel without fully utilizing the talent and resources at hand. It is essential to evaluate your existing resources. Where is there an opportunity to leverage what you have? Could your IT system be used to collect needed data? Is there a way to get existing data in a format that will assist decision-making? Does your IT system already contain the information? You get the idea. Untapped resources are not limited to IT systems. How you utilize manpower, square footage, product development, meetings, call centers? all are potential areas for performance improvement and growth. Tip #4 Automate

Do not jump to conclusions. This does not mean replacing people with machines. If a task can be automated, it should be. Do you know why? Automation replaces repetitive tasks. Repetitive tasks can then be replaced with higher cognitive activities. If an individual spends 30 minutes a day on, let's say, inputting data into a stand alone spreadsheet and this activity could be inputted directly into an existing integrated system, then that individual would have 2.5 more hours a week to spend meeting critical objectives or creating solutions. Multiply this by many individuals and you can see the impact.

Tip #5 Schedule time to think

This does not imply that thinking is not going on; it's just that we get too caught up in action and seldom take the necessary time to stop. Stop to think through a challenge, stop to evaluate strategy, and stop to contemplate about anything. Since inaction is perceived as not progressing, we discourage "thinking time". This is why outsiders are often able to see what we cannot. It isn't that we cannot see it; it is just that we have not taken the time to slow down, observe, think, and contemplate. When planning your week, schedule time to think.

Tip #6 Beyond the customer experience

We all know that servicing the customer is paramount. We know it, but many fail to meet the minimum expectations. And sometimes we do not realize we are not meeting expectations. Customers are more demanding than they used to be. Develop a profile of the most discriminating customer for your product or service. Describe them as best you can.

· What do they want in the product or service

· How quickly do they want it

· What are there expectations regarding phone inquiries (When they have a question, how do they most prefer to access the information)

· What is the optimum sales experience from first contact to order taking to actual purchase

· What is their packaging preference

· How do they define the perfect transaction

· Etc.

Once you have developed this profile, start by taking action to provide the level of service expected by the most demanding customer outlined above, to all customers. Once you have achieved this, then take just one profile element point and determine how you can expand on the experience, giving even more. Then take the next and the next.

Tip #7 Go out on a limb

Remember the old saying, nothing ventured, nothing gained? Well, it is true. Do not limit yourself by being afraid to take chances. Of course, you will not always succeed, but not only will you learn great lessons, but you will also create breakthroughs. Each failure should be viewed as a step closer to success. The odds are on your side. This does not mean that you should take action without proper preparation. Take the necessary precautions, evaluate the alternatives and try it.

Do you see how these tips can improve your performance? Improving performance will allow you to grow in a number of ways. Grow by being more responsive, understanding the customer better, increasing your flexibility, utilizing employees better, encouraging creativity, reducing bad decisions, and multiplying your strengths.

Providing knowledge, not just information is our quest. Kay Graham-Gilbert, author and executive of Interactive Consulting has an extensive background in creating effective operations. She invites you to learn more about practical business strategies to put into action now by going to http://www.interactiveconsultingusa.com/re sults1.b

In The News:


pen paper and inkwell


cat break through


ISO 9001 the Process Approach to Quality Assurance

What is the Process Approach to Quality?The ISO 9001 2000... Read More

Budgets that Damage - The Downsides of Making the Numbers

In my organisational career, I had budgets from the age... Read More

Cross Cultural Solutions for International Business

Globalisation, the expansion of intercontinental trade, technological advances and the... Read More

Rules for Running a Meeting

As an experienced manager, I can announce without a doubt... Read More

Why Half of All Mergers Fail After the Honeymoon Ends

Marriages and corporate mergers in America have at least one... Read More

Nine Steps to Help You Develop Your Potential

Go into any bookstore and you will find a big... Read More

Tap Employee Passion For Business Success

Meriwether Lewis set the stage for the Corps of Discovery's... Read More

Employee Turnover: Seven Reasons Why People Quit Their Jobs

There are many reasons why good employees quit and go... Read More

Why All Managers Are Alike

Because, like you I suspect, they have key target audiences... Read More

Better Management Performance - The Easy 3-Step Way

Managers make three mistakes when they try to run businesses.... Read More

How to Keep a Good Employee: Look, Listen, Learn

Recently a client told me a wonderful story about how... Read More

How To Jump Start Your Profits and Keep Your Profits Rolling

There are so many ways to jump start your prifits... Read More

Smart Staffing: Replacing a Key Manager

Have you been in this situation? One of your top... Read More

Problem Solving the Problem Solving Meeting

We go to meetings to share information, to report on... Read More

The Dog That Didnt Bark

A few weeks ago, after consultations with others in an... Read More

Key Control ? Who Has the Keys to Your Kingdom?

Key control, or more accurately the lack of key control... Read More

How Managers Can Help Retain Their Best Employees

A major problem for employers today is attracting the best... Read More

Creative People, Innovative People

The title implies that some people are and others not.This... Read More

Improved Communication to Improve Results

Facilitating good communication can make the difference between a well... Read More

Top Ten Tips for Outstanding Customer Service

Remember the 80:20 rule? You may not get everything perfectly... Read More

Protect Your Computer System with a Comprehensive Security Policy

The most difficult part of creating a Security Policy for... Read More

Your Organization Is Only as Good as Your People

Let's begin by singing the jingle from an old US... Read More

Teamwork Training: Learning to Build a Successful Team

Teamwork is a process that can be experienced outdoors and... Read More

The Power of Positive Communication

Communication is the key to your success at work, at... Read More

Eliminate Performance Anxiety Forever

You've had many years of training in your craft as... Read More

Project Management - Are You Done Yet

What happens when a Project Manager asks one of his... Read More

Muggers in Our Midst - When Rumour and Gossip Pay You a Visit

'I heard it on the grapevine' the old song goes.... Read More

Time Management Tip: Stop Micro-Managing Employees

If I was a fly on the wall what would... Read More

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure?No one... Read More

Important Communication Tips For Managers

The following tips will help you communicate more effectively with... Read More

Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability

An allegation of harassment in the workplace is a growing... Read More

On the Road to Assertiveness

Learning to be assertive takes time, courage and the ability... Read More

Change Management

"It is not the strongest species that survives, nor the... Read More