A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.
Conflict Becoming the Norm ? Part 2
In a previous article, I wrote about how unresolved conflict can create havoc in your business and can often end in a failed partnership. Today, I share with you a story about a pair of clients I recently worked with.
Sue and Vicki were partners in a service organization that thrived on new membership and putting on events. Sue and Vicki had been coaching with me for over a year and had learned well how to keep things running smoothly running between them. Now they were stuck on an issue that they weren't able to resolve on their own. They knew enough not to escalate it before their next coaching session.
Vicki had decided that one of Sue's responsibilities had more appeal and status than some of her own. Sue enjoyed the task and was loathe to relinquish it. In our session when Vicki pressed, and because they had developed deep caring for each other, Sue was ready to say a reluctant yes.
Before allowing that to be the unsatisfying resolution, I asked Sue to explain what the task meant to her. She said that everything she did prior to that task was build up towards it and that completing the task was closure to a job well done.
Vicki had never looked at it that way. To her it appeared as an isolated task. It was a revelation and she had a different understanding, backing off of her request.
Sue looked relieved.
However, I wanted Vicki to feel satisfied as well, so I asked if any part of her responsibilities gave her that same feeling of fulfillment. She pondered for a few minutes and was able to affirm that a lot of what she did was that meaningful to her and she preferred to continue doing what she was doing.
What happened here? Conflict was averted early even before it became a festering resentment.
And Sue and Vicki got a bonus -- they each achieved an appreciation and understanding not only of the other partner but of themselves and the work they did. Their self knowledge increased and their partnership bond deepened even more.
Here is an example of another conflict with a different resolution. The Home and Garden TV Show "Designing for the Sexes" is a brilliant example of resolving conflicts for a win-win with very little compromise. A designer goes in when a couple has two opposing views on how they want one of their rooms to look.
A recent episode was about a husband who did the cooking and wanted his kitchen to look like a restaurant, industrial and stainless steel throughout. His wife wanted a traditional old world look. You couldn't be farther apart than that.
I always appreciate how the couples (probably coached) never argue for their point of view, but always in a reasonable matter of fact voice state what they want or what they like or don't about a suggested item.
The outcome is always a beautiful room with very little compromise. What I have observed is the designer is able to incorporate each person's wants within other options that they hadn't even thought about.
In this episode, sleek wood panels on the cabinets and refrigerator, stainless steel appliances, granite counter with tiles used as accents created a look that thrilled and pleased both people.
Lesson to be learned: your way is not the only way. If you open your mind and keep your emotions in check you could discover many other and perhaps even more pleasing ideas than the one you think you must have.
About The Author
Dorene Lehavi, Ph.D. is principal of Next Level Business and Professional Coaching. She coaches Professionals and Business Partners and teaches teleclasses on techniques to break through barriers to the next level. Dr. Lehavi offers a complimentary coaching session so you can experience how coaching can work for you. Contact Dr. Lehavi at Dorene@CoachingforYourNextLevel.com or on the web at Http://www.CoachingforYourNextLevel.com. Subscribe to Mastering Your Next Level monthly e-newsletter at http://www.coachingforyournextlevel.com/newsletter.html
dorene@nextlevelpartnership.com
Test your assumptions about everything.Assumptions have a way of creeping... Read More
Mary Poppins describes a style of management which has for... Read More
When the typical new business operator starts a business, they... Read More
How do you, or would you, communicate with employees who... Read More
Whether your company holds one meeting a week or dozens... Read More
Creativity can be defined as problem identification and idea generation... Read More
New York, NY, February 25, 2005 ? Employee retention and... Read More
Innovation is different and distinct from creativity in that it... Read More
Creativity can be defined as problem identification and idea generation... Read More
The recent news about one of America's most powerful woman... Read More
Creativity can be defined as problem identification and idea generation... Read More
I once worked in a place where there were three... Read More
Statistics consistently reinforce that the biggest challenge in today's contact... Read More
Managing the Human Being Behind the Business It's... Read More
Top leaders...Are Visionary Top leaders have a very clear understanding... Read More
Hearing impaired people often encounter difficulty at work because their... Read More
"Ha!" you say. "For someone to make a statement like... Read More
A series of articles exploring the seven critical areas that... Read More
Each year, businesses write-off six percent of revenue to waste,... Read More
As a business asset, they don't sit well on the... Read More
Leaders speak 15 to 20 times daily. You speak at... Read More
Decision-making shows up throughout the problem-solving process. The decisions may... Read More
Job interviews are easier for the interviewer or the interviewee... Read More
You may have the MBA but if an internal critic... Read More
Creativity can be defined as problem identification and idea generation... Read More
I'm always fascinated by the people who lift huge weights,... Read More
IntroductionManagers have two powerful ways of improving the performance and... Read More
Does your business need the services of a computer consulting... Read More
Q: I am an executive at a large company and... Read More
Having an agenda template that works well for you, week... Read More
If you are a business owner or a business owner... Read More
Plan/prepare - lack of purpose causes aimless meetings. Know why... Read More
There are 12 essential elements of a successful internal communications... Read More
Attitudes are more important than facts. Dr. Karl Menninger... Read More
You can't solve a problem with the... Read More
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More
You may remember being told as a child, "Keep quiet!"... Read More
It's amazing what you can accomplish if you don't care... Read More
In order to survive, you have to be happier than... Read More
Every parent, educator, and manager knows that "Nintendo children"--those born... Read More
The pure and simple truth is rarely pure and never... Read More
To get the best results you have to be very... Read More
Rejection hurts. No one likes to give it or to... Read More
In two recent articles "Some Evidence of How We Are... Read More
Ask most people why they are in business and they... Read More
Trained employees are more productive employees; thereā??s no doubt about... Read More
As a business asset, they don't sit well on the... Read More
During a recent seminar I gave located in the suburbs... Read More
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
How can you get more attention for your conference and... Read More
Motivation is a term that is so widely used, yet... Read More
Howard Dean's tenure as chairman of the Democratic National Committee... Read More
We draw conclusions about people through observation, their behavior, past... Read More
As waves of organizational change sweep across the business landscape,... Read More
You can't build a reputation on what you are "going"... Read More
Consultant's Perspective...The threat of violence whether it emanates from a... Read More
One of the greatest time wasters of all are unnecessary... Read More
Go into any bookstore and you will find a big... Read More
It's very easy for a business owner or manager to... Read More
How do you select staff for international assignments? It's an... Read More
The CultBecoming a part of the Cult, consists of being... Read More
The world has always been mixed with the... Read More
Recognizing good performance through praise or other positive action is... Read More
In many ways there are no secrets to implementing effective... Read More
It seemed like a good decision at the time. A... Read More
Many people believe that they conduct effective meetings, when all... Read More
Business Management |