At your next staff meeting consider leading your team through the following discussion.
This lesson is focused on getting people to think in terms of effective leadership. When helping a co-worker, or a customer, employees must understand their role as a leader. The exercise goes like this:
Introduction of the Exercise: (feel free to create your own similar story to support the exercise)
Like many who come from a small town, I was amazed at the number of transients who made the campus of the university I attended their local residence.
At first, the idea of having to walk past many of these individuals was a bit scary. I was not accustomed to being solicited for money or "spare change".
However, after a few weeks of walking to class and regularly being asked for "a quarter for a cup of coffee", the experience quickly became routine.
In fact, after a while, if I didn't see one of the regular panhandlers for a period of time, I would wonder where he was keeping himself.
Certainly, after a brief period, the transients became a small part of my environment, part of my daily experience of college life. Over time, I got to know some of them by name, and they became familiar with who I was.
In any event, one of the most notable transients I became acquainted with was a man by the name of Uncle Ben. Uncle Ben could often be seen dragging a short rope behind him as he walked down the street.
You would think, by watching Uncle Ben, that he was delusional and under the misguided assumption that he had a dog tied to the end of the rope.
Uncle Ben would look back at the end of the rope as he walked, and say - "Come on now boy, keep up."
Very often someone would witness this questionable behavior as Uncle Ben approached and they would ask simply, "Why are you pulling that rope?"
(At this point, give each team member a short piece of string and ask them to experiment with the "rope". Pull it back and forth along the table. Then ask them to guess as to what Uncle Ben's response is going to be. Then continue the story.)
Again, very often someone would witness the behavior as Uncle Ben approached, and they would ask simply, "Why are you pulling that rope?"
Uncle Ben would quickly reply, "Well have you ever tried PUSHING a rope? It doesn't work very well!" This always made Uncle Ben holler in laughter as he kept walking past the person who fell victim to his humor.
You have to give Uncle Ben credit. Indeed, you can't very well push a rope.
In conclusion, make this strong point to your group:
By "pulling" the rope, it will follow you anywhere. Try to "push" it, and the rope goes nowhere at all. The same can be said for the art of leadership.
Leadership is the ability to make people want to follow you. They do that when they see that you are willing to work alongside them and take a vested interest in their success.
People will follow you if they feel you know where you are taking them. If they feel you have integrity and truly care about their success.
We must each pull our co-workers with us. We must pull our customers toward us. Otherwise, we run the risk of pushing them all away.
Richard Gorham is the founder and President of Leadership-Tools, Inc. His web site, http://www.leadership-tools.com is dedicated to providing free tools and resources for today's aspiring leaders. Offering high-quality tools in the areas of Business Planning, Leadership Development, Customer Service, Sales Management and Team Building.
Years ago, when I was new in management circles, a... Read More
What's holding your team back from experiencing "breakout performance"?It may... Read More
It's been said many times that true leadership is measured... Read More
Many solopreneurs work in a team environment either with their... Read More
While dominant participants contribute significantly to the success of a... Read More
Leaders do nothing more important than get results. But you... Read More
For many of us, asking for help is a difficult... Read More
According to the dictionary choice means "to select freely after... Read More
A German silent film melodrama depicts an airship bombing London... Read More
A leader's roleIn any change project, a leader must wear... Read More
On airplanes, in restaurants, in the newspaper and on television,... Read More
Abraham Lincoln Is Still Alive President Jimmy Carter tells in... Read More
"What is leadership?" When this question is asked most of... Read More
When people make a decision (either consciously or unconsciously) to... Read More
The first time I meet a leader to decide if... Read More
All of us join professional organizations for a reason--a friend... Read More
The single most important thing a leader can do is... Read More
Have you noticed that across the business world people are... Read More
"Of every noble work the silent part is best, Of... Read More
Purpose: Learn immediately if you are fostering leadership or ignoring... Read More
"Coming together is a beginning. Keeping together is progress. Working... Read More
Why is it that we often wait until we have... Read More
The date was Saturday, April 11, 1970, the time 13:13... Read More
95% of Workers Fail Because of This...But They Can Fix... Read More
Theodore Roosevelt was one of the most remarkable men in... Read More
As a leader, you do nothing more important than get... Read More
Did you know that people who lead strategically resemble fine-tuned... Read More
"Character is much easier kept than recovered." -Thomas Paine"The best... Read More
To excel in business we need conscious command of all... Read More
Reframing is looking at the situation with a new set... Read More
Identity CrisisIt's not only the knowledge you carry around in... Read More
latent (adj.) ? Not visible or apparent, but capable of... Read More
An organization of any size, from the family to the... Read More
Complaining. There's room for legitimate complaining, but if you let... Read More
"The miracle power that elevates the few is to be... Read More
"The payoff for the ethical person is a reputation for... Read More
Ponder what it takes to be a true leader with... Read More
There is too much learning out there that we earn... Read More
Smart leaders understand that they don't "make" a change happen.... Read More
Most of us find ourselves in a position to help... Read More
By definition a leaders leads a team to take action... Read More
Answers are often before our very eyes or in front... Read More
When is hate OK? When it's the feeling you have... Read More
95% of Workers Fail Because of This...But They Can Fix... Read More
OK, I know this title sounds self-serving and hard nosed,... Read More
(Excerpted from the Jim Rohn Sampler single CD)My first mentor,... Read More
During the Second World War, Winston Churchill had a framed... Read More
According to the dictionary choice means "to select freely after... Read More
For many of us, asking for help is a difficult... Read More
Who needs a mentor. . .everyone who is truly serious... Read More
"What is leadership?" When this question is asked most of... Read More
"Heroes are rebels with a cause. Rebels because they challenge... Read More
Leadership is motivational or it's stumbling in the dark. The... Read More
The first time I meet a leader to decide if... Read More
After studying scores of great thinkers like Leonardo Da Vinci,... Read More
Peer independence is arguably the least understood aspect of self... Read More
Lately the age-old business dilemma of how to stand out... Read More
Why talk about leadership?"Leadership is important whether you a leader... Read More
LISTEN, WRITE, AND ARTICULATE EFFECTIVELY: Leadership positions require effective communication... Read More
People don't leave jobs; they leave bosses. -- AnonymousCongratulations. You're... Read More
SET CLEAR AND REASONABLE OBJECTIVES FOR THEMSELVES AND OTHERS: Plan?... Read More
Great Leaders are optimists first and foremost. Their tendency is... Read More
Many potential leaders in business sabotage themselves and their organizations... Read More
Who is Randy Gage? I first read about him in... Read More
Have you ever noticed that since the early part of... Read More
In the hit comedic movie Groundhog Day, Bill Murray's character,... Read More
Leadership |