All too often otherwise nice folks come off as terse or plain old rude when it comes to their e-mail habits. They don't intentionally set out to be viewed as rude, well I guess some do, but for the most part I prefer to believe the majority do not.
Are you being viewed as rude? Do your e-mail habits smack of a lack of consideration for the person on other side? Below are the most common faux pas I see onliners make on a regular basis that end up leaving a negative perception. If you answer "Yes" to any of the following questions you are most likely being viewed as rude.
=> Do you forward e-mails without comment?
If you cannot take the time to write a comment about why you are forwarding that particular e-mail to that particular person don't bother forwarding at all or you'll be viewed as rude!
=> Do you send overly large unexpected attachments?
If you cannot take the time to determine file size and ask first when would be the best time to send them, you're being viewed as rude!
=> Do you send business attachments after business hours?
If you do, you will definitely be viewed as rude when you cause your associate's inbox to fill and all subsequent e-mail to bounce!
=> Do you start every e-mail with a "Hi" or "Hello" with the recipient's name and close with a "Sincerely," "Take Care," or "TTYS," and your name?
If you cannot take the time to personally address an e-mail and sign off with courtesy, which will cause you to be perceived as demanding or curt, you'll be viewed as rude!
=> Do you e-mail Web sites for information without searching to see if the information you're seeking has already been provided for your convenience?
If you cannot take a few moments to search a site and read the information provided, you'll be viewed as rude!
=> Do you use multiple !!! or ??? in your e-mails?
If you do, you will come off as pushy and/or condescending and you'll be viewed as rude!
=> Do you include everyone's e-mail address in the To: field even if they don't know each other?
If you do, that is a serious breach of privacy when you expose your contact's e-mail addresses to strangers and, you will be viewed as rude!
=> Do you add the e-mail address of new contacts, newsletters you've subscribed to or Web sites you receive e-mail from to your approved or white list?
If not, your spam blocking or your ISP's filtering program may return e-mails or ask for confirmation. If you initiated the request, courtesy dictates that you add their e-mail address to your approved list to make communicating with you easy or, you'll be viewed as rude!
Avoid being viewed as rude by taking the time to show courtesy to the people you are communicating with. All too often folks think only of themselves and what they want to do at any given moment regardless of how it will be perceived or affect the person on the other side. Good manners never go out of style and that applies to e-mail activities as well.
"To be always thinking about your manners is not the way to make them good; the very perfection of manners is not to think about yourself." - Richard Whately
About the Author:
Judith Kallos is an authoritative and good-humored Technology Muse who has played @ http://www.TheIStudio.com for over a decade. Check out her popular E-mail Etiquette Web site and Book @: http://www.NetManners.com
![]() |
|
![]() |
|
![]() |
|
![]() |
One of the best and newest tools out there for... Read More
1. The Power of SevenWhen choosing a price point for... Read More
According to a study by the Winterberry Group, email marketing... Read More
It's not a website.It's a smart autoresponder and mailing list... Read More
People tend to forget their subscriptions. Sometimes they don't even... Read More
3 Characteristics Of "The Right Business" ModelThe business must service... Read More
You've heard of email marketing, but it isn't what it... Read More
Most folks starting out on the Internet have tried free... Read More
If you are active on the web promoting your products,... Read More
* The Automatic Responder is generally referred to as an... Read More
Do you read all your Ezines? Or do you file... Read More
Following up with your past customers is a proven way... Read More
Email marketing is undergoing rapid changes. Now, more than ever,... Read More
Tis the season to leverage customer interest data for successful... Read More
If you are not using a follow up autoresponder until... Read More
If you are just starting out as an Internet entrepreneur... Read More
Millions of people use their computer everyday as a form... Read More
You've probably heard this educational philosophy:Tell me, and I'll forget.Show... Read More
Suppose you have a website with 500 visitors a day,... Read More
My first email address was with compuserve.com back when you... Read More
You've probably read 1000 times that "the money's in the... Read More
Firstly, back-end sales is eMail Marketing at its best, so... Read More
Do you publish an e-zine or newsletter? If you answer... Read More
An opt-in e-newsletter is one of the most effective marketing... Read More
1. Create a unique selling proposition (USP).Developing a USP for... Read More
The internet seems to be full of hyped up business... Read More
One of the most important and often overlooked methods of... Read More
At the recent Online Marketing Show, Adestra ran an email... Read More
I recently undertook an email advertising promotion, using a number... Read More
Do you give web site visitors the opportunity to download... Read More
Email Marketing 2005?Do's & Don'ts1. Make sure all your email... Read More
Now that we've explored the importance of sending permission-based email,... Read More
In Fall 2003, America Online (AOL) released its brand new... Read More
As you read every word of this article, you'll be... Read More
There's an old saying 'Manners maketh the man (or woman)'... Read More
Ensuring requested opt-in email is delivered to subscriber inboxes... Read More
Although it may not be practical to put a dollar-sign... Read More
In the world of ecommerce, millions of sites are fiercely... Read More
If you're a small business owner you definitely need promotion.... Read More
An opt-in e-newsletter is one of the most effective marketing... Read More
There are more than 100 million e-mail users in the... Read More
The war on sp^am has so far been waged on... Read More
If you want an email campaign to succeed, you don`t... Read More
The best way to make money on the Internet is... Read More
If I sent you an email that said: "The Big... Read More
Every day, I receive at least 300 emails. I will... Read More
One of the best and newest tools out there for... Read More
WHY BUILD YOUR EMAIL ADDRESS DATABASE? Gaining your customers' email... Read More
Dear Friend:If you're out there networking and have been for... Read More
This is a little "beauty" of an idea if you... Read More
Creating a newsletter is an ideal way to drive repeat... Read More
The easiest way to acquire an email list for your... Read More
Your newsletter's success depends on its design. An attractive, easy... Read More
Consider if you will the resources, the time and the... Read More
3 Characteristics Of "The Right Business" ModelThe business must service... Read More
An autoresponder is useful for, well, responding to people who... Read More
I have always been an avid reader of Stephen King's... Read More
The saying "Quality, not Quantity" is applicable even to the... Read More
A wonderfully easy and free concept that many people seem... Read More
Here are some hot list-building tips for you to grow... Read More
Sending messages and information to people who have given you... Read More
Email marketing is undergoing rapid changes. Now, more than ever,... Read More
When I coach my clients on how to... Read More
You're probably familiar with e-mail signature (or "sig") files --... Read More
What? You are not using a Follow up Autoresponder? Then... Read More
Is your email getting to your list members? If so,... Read More
Email Marketing |