What Are The Barriers of Implementing E-Commerce Solutions

What is electronic commerce?

"Electronic commerce is about doing business electronically. It is based on the electronic processing and transmission of data, including text, sound and video. It encompasses many diverse activities including electronic trading of goods and services, online delivery of digital content, electronic fund transfers, electronic share trading, electronic bills of lading, commercial auctions, collaborative design and engineering, on-line sourcing, public procurement, direct consumer marketing, and after-sales service. It involves both products (e.g. consumer goods, specialized medical equipment) and services (e.g. information services, financial and legal services); traditional activities (e.g. healthcare, education) and new activities (e.g. virtual malls)." (European Commission, 1997).

Web commerce transactions are often unprofitable because companies fail to change their back-end fulfillment process. Below are some fallacies, in order of importance:

· Our logistics operation can handle web commerce fulfillment

· We can now sell effectively around the globe

· Our existing supplier relationship will support e-commerce applications

· We are selling over the web so we must be making money over the web

· We can always integrate e-commerce solutions with our existing activities

Critical success factors:

-Target the right customers

-Own the customer's total experience

-Streamline business processes that impact the customer

-Provide a 360-degree view of customer relationship

-Let customers help themselves

-Help customers do their job

-Deliver personalized service

-Foster community

Conclusions

Identifying the barriers in implementing e-commerce:

1. Resistance to new technology

2. Difficulty of implementation

3. Security is an over hyped problem

4. Lack of skills

5. Lack of potential customer connected

6. Cost

Electronic commerce is shaping the way in which business of the future will be transacted. Although e-commerce is relatively recent phenomenon, those companies that are seizing the opportunities it offers will reinforce their market position.

Aurel Voiculescu MBA. http://www.aurelvoiculescu.com E-commerce research - http://www.aurelvoiculescu.com/mba

---

Your Readers are Publishers Too

Too often we charge ahead and treat the web as... Read More

Intranet Portals ? Personalisation and Customisation

The key difference between an (old-fashioned) Intranet and a PortalWhat... Read More

Leveraging Open Source Technology

Open Source applications can bring unique value to business owners.... Read More

Why Suppliers Should Use B2B Exchanges

Business to business e-commerce is on the rise! Worldwide B2B... Read More

eCommerce, How Much Does It cost?

Making profits with your existing website design or creating a... Read More

The Art of Being Human

This isn't the first time I have written about the... Read More

Turn Your Rusty Junk Into eBay Gold

Often times people to stop to realize the income potential... Read More

Shopping Cart Features to Consider

Often the simplest Web stores have the most success. But... Read More

10 Second Internet Person, sound familiar?

Some people do not understand the Internet idea of online... Read More

Make That 3 Billion

My previous article I wrote called "One Point Two Billion"... Read More

12 Easy and Effective Ways To Create Reports

1. Combine a few of your articles into a free... Read More

Looking For Free Advertising, Here It Is!

There are lots of ways to advertise for free but... Read More

The Census and the E-Commerce Wave

Understanding business and product sales can sometimes put me in... Read More

Grow Your Business Using B2B Emarketplace ? Part II

Selecting the right emarketplaceAlthough, IT spending has been staying flat... Read More

Intranet Project Names - Some Ideas

"What's in a name? That which we call a rose... Read More

Credit Card Merchant Account Basics

Knowing which credit card merchant account to get can be... Read More

Bringing the World to Your Door

According to Internet.com, by the year 2008 nearly 30% of... Read More

Retirement Signature Frames ? The Perfect Retirement Gift!

When most people think of a retirement gift, they think... Read More

Is ClickBanks Popularity Drawing To An End?

ClickBank is the Internet's most popular payment processor for online... Read More

Say Something Worth Talking About

I recently published a short e-book called 'One Thing I... Read More

The Five Most Commonly Encountered, Off-putting E-commerce Errors

While getting less public handwringing than during holiday season, the... Read More

How Merchant Accounts Can Save You Money

We all know that accepting credit cards is the key... Read More

Something new in e-commerce: the Echo System Build

How four partners build and manage an exclusive art posters... Read More

Paypal Primer

To conduct business on the Internet, whether informal, one-time only... Read More

How To Prevent Your 3rd Party Merchant Account From Suspension

What would you do if you were sent an email... Read More

Direct Marketing isn?t all Brute Force

There are so many metrics surrounding direct marketing. So many... Read More

Shop: Is Shopping Online Secure?

Is shopping online becoming popular and safe enough for you... Read More

Choosing an Ecommerce Shopping Cart

Choosing an online shopping cart is a big decision. Unlike... Read More

One Point Two Billion

In this surreal world of the internet, anyone, even you,... Read More

Shopping from Your Cell Phone with Froogle Wireless

Many surfers already know about Froogle, Google's shopping portal that... Read More

How to Boost Conversion Rates, While Lowering Merchant Account Fees!

Using an Address Verification System (AVS) when processing your online... Read More

Content Ever be Profitable?

THE CURRENT WORRIES1. Content SuppliersThe Ethos of Free ContentContent Suppliers... Read More

Overcoming Frustration with Technology

For whatever reason, when we get a new boost in... Read More