The Webmasters Assistant

There are many tools available to a webmaster to analyse website traffic allowing them to monitor the number of visitors, see what pages have been accessed and even the length of time each visitors spends accessing the website.

However, despite the considerable data available what is missing is anything to tell the webmaster what the visitor was thinking. Did they like or dislike the site? Was the layout easy to understand or just plain confusing? Did they find it easy to navigate and maybe the most important thing, did they find the information they wanted?

A website may be generating sales but why are some people that visit the website not buying anything?

Was it because they didn't like what was being offered or they couldn't find what they wanted?

Website surveys provide webmasters with an excellent and accurate method of answering these types of questions.

Direct feedback from the website visitors cuts to the chase, no need to guess, just ask the visitors themselves how they found the site and if they found what they were looking for.

With an online survey webmasters can find out:-

• How often do people visit the website?
• How did they arrive at the website?
• Are they accessing the website for business or pleasure?
• Did they find the information they were looking for?
• How easy did they find navigating the website?
• Would they recommend the website to others?

A good website survey will be brief and will gather information that once analysed will provide valuable information to help improve the website.

Another alternative to a traditional survey is to embed one or two survey questions within the website after specific procedures. For example at the end of the registration process the visitor can be asked if they found the procedure quick and easy; after ordering an item they could be asked if they found the ordering procedure and payment methods to their liking. To ensure that the questions don't become repetitive to regular visitors the website can be programmed so that the questions are only asked once per registered user.

Website surveys take the mystery out of working out what visitors think of a website and using online survey websites such as www.SurveyGalaxy.com they are quick and easy to design and once implemented will really become the webmaster's assistant.

To see a sample website survey please follow this link:-

http://www.surveygalaxy.com/surPu blishes.asp?survey_id=1182

Martin Day is a director of Survey Galaxy Ltd a website that allows anyone with basic computer skills the ability to create and design online surveys and then publish them on the Internet. Fast, easy and cost effective for more information please visit http://www.SurveyGalaxy.com

---

Top Ten Qualities to Look for in an Online Pharmacy

As you may have noted, there are thousands or even... Read More

Grow Your Business Using B2B Emarketplace ? Part II

Selecting the right emarketplaceAlthough, IT spending has been staying flat... Read More

3 Powerful Concepts That Climb Marketing Mountains

You have probably heard many times how you should offer... Read More

Merchant Accounts: What They Can Do For You

Congratulations! You created an impulse in a customer to buy... Read More

10 Tips To Build, Manage And Profit From An E-Commerce Website

Just because you've built your e-commerce website doesn't mean the... Read More

Set Yourself Apart From The Ordinary

I have written at length about the need to anticipate... Read More

The Clickbank Crash of 2003: Lessons Learned

I had a rude awakening recently. I checked the days... Read More

Rules for Achieving Online Success

The Internet brought a great deal of benefits to our... Read More

Why Suppliers Should Use B2B Exchanges

Business to business e-commerce is on the rise! Worldwide B2B... Read More

Shopping Cart Usability

Usable Shopping Carts Increase SalesE-commerce has been around since 1993... Read More

Choosing an Ecommerce Shopping Cart

Choosing an online shopping cart is a big decision. Unlike... Read More

Why Our Site Was Removed From The ODP

Our website, Best Of The Home, has been listed in... Read More

A Tale of Two Revolutions - Ecommerce: A Historical Perspective

The World As It Then WasThe dynamic economic growth of... Read More

Building eCommerce Websites That Work - Part 1

You want to succeed at eCommerce? Welcome to a very... Read More

Online Consumers ? What Are They Complaining About?

For many businesses, e-commerce represents a tremendous method for generating... Read More

One Point Two Billion

In this surreal world of the internet, anyone, even you,... Read More

Selling Online for Newbies

If you are interested in selling online, it is quite... Read More

Cost Effective Ecommerce Solutions

Ecommerce use to be about spending thousands of dollars on... Read More

Succeed With Your Own Home Based Business

An internet business is by far the best way to... Read More

Are You Making These E-Commerce Excuses? (part 1)

A year ago, I had big plans to re-vamp my... Read More

How E-commerce Web Site Design Differs From Normal Web Design

When it comes to e-commerce everything is a little bit... Read More

Ecommerce Comes from Customer Satisfaction

Online shopping is convenient, but many companies whose web sites... Read More

Excuse Me, Are You Wasting Traffic?

The largest cost and concern of an internet business is... Read More

Alternative E-Commerce Solutions

Over the past several years, the Internet has emerged as... Read More

Guide To Safe Online Shopping

Online shopping can be a little frightening to people who... Read More

How To Stay Cutting Edge In Online Business

Let's face it, there's just way too much information out... Read More

Selecting The Right Shopping Cart For Your Website

Shopping Cart Installation And SetupShopping cart technology has evolved to... Read More

How To Eliminate Credit Card Refunds From Digital Thieves

Can you encounter the number of times where a Credit... Read More

Grow your Business with Emarketplace - Part III

Increase Company ProductivityAfter years of hard work, finally your business... Read More

Is It Easy to Build An E-commerce Web Site?

--Online Commerce--E-Commerce website is all about selling products and services... Read More

Getting Started in ECommerce ? Part Two

In Part One we talked a little bit about what... Read More

Shopping Carts For The Faint Of Heart

The chief criteria for judging an ecommerce shopping cart are... Read More

Two Pillars of a Successful Web Site

For a web site to get close to fulfilling its... Read More