Your Voice Print

"Mountains are built one pebble at a time and climbed one step at a time." This is a quote of mine that I personally put into practice each day as I progress towards fulfilling my WHY in life.

The word pebble in this quote means that each action you take needs to be productive toward building your mountain of success. As I was retrieving a message today from someone who called me, I had to play the message 5 times to finally understand the phone number he left for me to call him back. We have always heard the smallest things ? the pebbles - in life are the most important. Well, this week's tip from me is the importance of the quality of your phone messages, which I call your voiceprint.

When you leave a voicemail message for someone, it is your "voiceprint." It may sound a little crazy that my motivating tip for the week is "How to Leave a Message", but I'll bet that numerous people right now can relate to this. Everyone has had someone who called him or her and prior to calling them back they had a pre-determined feeling about the person before they even spoke to them live. The key is to have positive energy and confident words. Words are your #1 tool that God has given you to produce a super abundant life. Energy means to speak with conviction and confidence in your tone when you leave your message. You need to picture the person retrieving your message and ask yourself,"Will your message make them listen or just press fast forward?"

The following tip alone will earn you a million dollars! When you leave your phone number, speak in 2 second increments leave the area code first, pause 2 seconds, then the next 3 numbers pause 2 seconds and finally the last 4 numbers. You need to practice this! I guarantee that you will see results right away when you put this tip into action. They will remember you as the person who actually spoke clearly and slowly enough that they were able to write down your message the first time they played it. As a person who receives numerous calls daily, I can tell you that I cannot understand the message or phone number in 8 out of 10 messages, nor can I determine WHO THE CALLER IS!

Remember this "pebble of action" is one of the most important. Due to technology, your "voiceprint" is becoming the first introduction you have to many people. Also, do not assume that the person you are calling knows it is you. Always state your name and the best number for the receiver to return your call. You need to leave a clear, precise message, which reflects who you are...a person who knows their WHY in LIFE!

Find Your WHY and FLY!

John Di Lemme, a Former Clinically Diagnosed Stutterer, now the World's Leading Motivational Expert *shocks millions globally* by exposing the truth they've been searching for in order to achieve monumental life success through his Award Winning Live Seminars, Power-Packed Training Programs, Live Tele-Classes, Motivational Club and Weekly E-zine. Take action now and join tho.usands of others that have used John's proven methods to live their life to the Maximum! Visit http://www.FindYourWhy.com and discover how you can finally create monumental success in your life today and achieve all your goals, dreams and desires.

---

One of the Secrets of a Great Customer Experience

A few weeks ago we conducted our annual "Customer Experience... Read More

It Is All About Customer Service!

In this day of terrible customer service, it should come... Read More

Dont Be Afraid To Give Problem Customers The Boot

Q: In a recent column you made the point that... Read More

Businesses Need to Rehumanise

Big companies and corporations have lost the human touch. The... Read More

Accountants / Lawyers Do Yourself a Favor - What do Your Customers Want?

In my day to day practice in strategic human resource... Read More

Whatever Happened To Customer Service?

Do you remember the last time you went into a... Read More

Call Center Software - Your Tool of Choice in Customer Relations

The call center represents your first line of communication with... Read More

Five Ways To Wow Your Client

Running a business is about providing goods and services to... Read More

10 Customer Service Quality Statements to Measure up Against

It might sound quick and simple, to say how well... Read More

Transforming Disgruntled Customers into Your Biggest Advocates

"I am writing to complain about the widget I bought... Read More

CRM - Its Relevance

In today's demanding economy, the first line of any business... Read More

Aint We Wonderful!

It may come as a surprise to you to discover... Read More

Responding to Complaints

It's possible that in the course of your business dealings,... Read More

Absence Makes the Heart Grow Fonder

However, in the world of business, this cliché may not... Read More

Dont Work with Jerks: How to Recognize a Difficult Client Early

Five minutes into the call I knew this client was... Read More

Quality vs. Quantity

There is a battle in Call Centers. The teams are... Read More

At the Carwash; The Customer really is always Right

You have no doubt heard the saying that the customer... Read More

Have You Hugged a Customer Today?

It all started a couple of weeks ago when a... Read More

Clients - What They Want from You

A growing number of individuals are finding themselves called to... Read More

Customer Loyalty

Loyal customers are the foundation of almost every business. Going... Read More

Over Deliver - The Key to Customer Satisfaction

Client satisfaction starts with meeting or beating the contractual obligations... Read More

Customers Who Rave About You and Your Service

According to customer service studies by marketing gurus of the... Read More

At Your Service: The Ten Commandments of Great Customer Service!

Customer service is an integral part of our job and... Read More

Why Communication Skills Dont Work In Customer Service

Every time my firm conducts communication skills training, we know... Read More

Turning Customer Mistakes Into Raving Fans

When you make a mistake with a customer, should you... Read More

Be A Resource

What is one of the greatest ways to add value... Read More

Get Customers to Stop Calling You--12 Easy Ways to Save Money with Online Customer Support

Despite rumors to the contrary, the Web is not dead.... Read More

Dealing with People - Words to Avoid

You probably realise how the wrong tone of voice and... Read More

What Do Your Clients REALLY Think of You?

I'd like to start this article with a test ?What... Read More

Customer First Customer Service

The world of customer service is rapidly changing. Thirty years... Read More

Dealing with Disgruntled Customers

No matter how hard you try, in business you simply... Read More

Creating the Right ?Viral Reputation?

Unless you are brand new to business, or have been... Read More

Restaurant Scheduling for Success

- Excerpt from Richard Saporito's latest e-book "How to Improve... Read More