Like any business, carpet and upholstery cleaning requires excellent customer service and great value for money. There are a number of ways in which one can obtain these. People have studied the art of customer service for many years, striving to find the right balance between giving hte best service they can, while still making a profit large enough to survive on.
Customer service is defined as how the customer is treated or served. By offering special discounts such as new customer discounts, loyalty discounts and refferal discounts, you can ensure excelllent customer service and great value for money.
Keeping your customers happy is the number one secret to making it in business. Just ask anyone who runs a succesful business. It is vital to make sure that your business has a thriving customer base that call back or use your business time and time again.
By introducing these principles into my business in Surrey and Hampshire in the Uk, I have established a top class carpet and upholstery cleaning businsess. I have a solid customer base who I strive to keep happy with outstanding pricing deals and excellent customer service
You can even visit my website at http://www.wellclean.co.uk
So remember to integrate outstanding customer service and value for money into your business.
Murray Whelehan runs Wellclean carpet and upholstery cleaning service based in Surrey and Hampshire. Visit his website at http://www.wellclean.co.uk
![]() |
|
![]() |
|
![]() |
|
![]() |
In order to maintain a successful business, the business must... Read More
Why bother? Good customer service is the life blood of... Read More
Customer Service is a blessing and a curse; a blessing... Read More
When was the last time you received a handwritten note... Read More
Is customer service a lost art? Before you answer that... Read More
As Alan Weiss (guru to the savvy consultant) says: "It... Read More
Remember trading stamps? If you're over 40, chances are you... Read More
Customer service is increasingly seen as one of the most... Read More
"Every company's greatest assets are its customers, because without customers... Read More
You Never Know Who You're Serving when customers turn irate.I... Read More
When conducting a training session about customer service, I always... Read More
Despite rumors to the contrary, the Web is not dead.... Read More
1) Being placed on hold endlessly. Don't you just love... Read More
1. Hire people who have a service attitude. Some people... Read More
Different people call their Customers by different names. If they... Read More
Your opportunity to build a stellar client relationship starts with... Read More
Businesses like to brag in their advertising about quality of... Read More
Big companies and corporations have lost the human touch. The... Read More
So today was the day where I almost stopped going... Read More
If you're a regular reader of my column you know... Read More
According to a Forum Corporation survey of commercial customers lost... Read More
Clients? they are the most important influence in the success... Read More
Anyone who knows me knows my favorite fast food restaurant... Read More
When all else fails in your company to meet the... Read More
You have no doubt heard the saying that the customer... Read More
'A 5 percent increase in customer retention increases profits by... Read More
1. It's all about the customer. Some companies focus too... Read More
With Some Tips on How to RespondTt has probably happened... Read More
Many organizations tackle to the issue of customer service by... Read More
Want to know the secret for keeping your clients forever?... Read More
"Hi this is Randy. Leave me a message after the... Read More
Evacuation, "E-Vac" Oil System for Oil ChangingHow do most mobile... Read More
Over the last month, I have come to hate emails... Read More
I spent some twenty years in the corporate world, for... Read More
What is one of the greatest ways to add value... Read More
Do many of us realize that we are working an... Read More
How often have you left a meeting with a customer... Read More
Five minutes into the call I knew this client was... Read More
First of all let's look at what customer service is... Read More
A few months ago, I wrote about ingenious styles of... Read More
It never fails to amaze me how many companies have... Read More
Service can be described as a "performance" of some kind... Read More
Historically, customer service was delivered over the phone or in... Read More
After years of flying below the radar in the magazine... Read More
Dr. Michael LeBoeuf, in his cassette album entitled, Win Customers... Read More
The salesman's job is to be well informed; extremely well... Read More
One of my classes in management focused on the repeat... Read More
Outsourcing seems to be the new-new thing and approximately 50%... Read More
Landing a new client is like courting a potential spouse.... Read More
7:00 a.m., the silence in the house is broken by... Read More
Recognize metaphors from every angle and round up more insight... Read More
Sure, all clients are different. They have different kinds of... Read More
The future of customer service is here. Technology has made... Read More
Oh, what has happened to the carbon-based organizational interface? Many... Read More
As an entrepreneur, I'm always intrigued by small businesses, home-based... Read More
Is customer service a lost art? Before you answer that... Read More
Welcome to the inaugural issue of Human Tech Tips --... Read More
May people these days have a problem with mounting debt.... Read More
One of the most popular questions asked in online business... Read More
Whether you are a seasoned small business professional, or you... Read More
How often has your schedule been thrown out of whack... Read More
There is a battle in Call Centers. The teams are... Read More
Those of us in home based and small businesses are... Read More
You probably realise how the wrong tone of voice and... Read More
Q: In a recent column you made the point that... Read More
Do you need greeters or should you avoid them? That... Read More
Customer Service |