Have you seen that thing on TV where the gal tells the nerd she wonders why he never asked her to marry him and he stumbles and says "Thank You" and she turns to butter?
The point of the message is that "Thank You" goes a long way to making people feel better.
Personally and in business, develop the "Thank You" habit.
While it is generally expected to send a written thank-you for gifts and special favors, it is also appropriate to send one for employment interviews and new business contacts. However, the most powerful thank-you note is the one that's unexpected.
Here are some "Thank You" points to consider
You should hand write it. With the exception below, don't use your computer to print it, or to print the address label and please don't use email for this most personal communication.
If you have that nifty computer font that was made from your own handwriting, your could slip the card in your printer. Be sure the font really looks like the way you write. Didn't know about this? There are several companies that do it, here is a link to one as an example only: http://www.theory.org/~strthrwr/fonts/custom
You can use plain paper, or you can use a thank you card. Some folks have personalized cards created, some buy them at the Hallmark. You can use a fold over card, or a single hard card in an envelope or a post card. It's not the messenger, its the message.
Be brief. All you are saying is Thank You. And say it only once.
No need to gush, be personal, say thank you and why.
Be sincere.
When you send a thank you note, it will have a great impact, "Because no one else does it"
For more about advertising, get my article "Sales Lessons Learned from Bob Vila" Send a blank eMail to MailTo:BobVila@BigIdeasGroup.com
©2005 BIG Mike McDaniel All Rights Reserved
BIG Mike is a Professional Speaker and Small Business Consultant with over 30 years experience, http://BIGIdeasGroup.com MailTo:subscribe-956603364@ezinedirector.net
![]() |
|
![]() |
|
![]() |
|
![]() |
As someone who has been heavily involved facilitating strategic planning... Read More
Customer retention is vital to a business. If you cannot... Read More
Many organizations tackle to the issue of customer service by... Read More
1. It's all about the customer. Some companies focus too... Read More
Different people call their Customers by different names. If they... Read More
You probably realise how the wrong tone of voice and... Read More
Millions of people, just like you, end up with a... Read More
You've been going 6-to-late; exhausted by running the supersonic treadmill... Read More
Customer Service is a critical factor for keeping your clients... Read More
Q: I'm so sick of you so-called business experts always... Read More
Walmart was the first business to require all its employees... Read More
Is your restaurant, bar or hotel clean? I mean really... Read More
The other day while at the book store, I came... Read More
From Ebay to the smallest home-operated start-up, e-businesses of all... Read More
I hate to sound like one of those cheesy get-rich-quick... Read More
Businesses like to brag in their advertising about quality of... Read More
Customer service is the most vital asset for Business either... Read More
With the growing number of people in every business sector,... Read More
If you think customer relationship management is just a piece... Read More
Which is more important the technology or the customer?The one... Read More
It's a salesperson's worst nightmare- the phone call that comes... Read More
Customer satisfaction is valuable, but customer loyalty is priceless. In... Read More
Some businesses have slow paying customers or past due balances... Read More
Many years ago, I was a first year apprentice assigned... Read More
In a mobile detail or mobile car wash business you... Read More
What do you do when your client gets mad at... Read More
In order to maintain a successful business, the business must... Read More
Who was it that said - "The customer is always... Read More
Have you ever walked into a store and things looked... Read More
According to a Forum Corporation survey of commercial customers lost... Read More
"Mountains are built one pebble at a time and climbed... Read More
The President of a 200+ store division of a major... Read More
If you have integrity, nothing else matters. If you don't... Read More
Do you remember the last time you went into a... Read More
Are you concerned about customer loyalty? Are your customers so... Read More
Whether you are a seasoned small business professional, or you... Read More
Customer service is increasingly seen as one of the most... Read More
It's possible that in the course of your business dealings,... Read More
As Alan Weiss (guru to the savvy consultant) says: "It... Read More
7:00 a.m., the silence in the house is broken by... Read More
If you have integrity, nothing else matters. If you don't... Read More
A growing number of individuals are finding themselves called to... Read More
You probably think I am going to say something like,... Read More
Customer service is an essential component of any business. Clearly,... Read More
Those of us in home based and small businesses are... Read More
Have you ever wondered why you often find a coupon... Read More
This article offers five ways to help you deal with... Read More
Last night I was at my computer and a Skype... Read More
The best way to explain this concept is to tell... Read More
With Some Tips on How to RespondTt has probably happened... Read More
Periodically every sales person encounters the customer who refuses to... Read More
One thing all successful small business owners have in common... Read More
This may seem a strange topic to introduce. Yet, it... Read More
Who was it that said - "The customer is always... Read More
Relationships... Money... Health..The Past...Failure..Mental and Spiritual Battles..Time Constraints...Professional pressures..At any... Read More
You are serving great food. Your establishment is new, spotless... Read More
Recognize metaphors from every angle and round up more insight... Read More
There are two Post Offices that I routinely visit. One... Read More
What is one of the greatest ways to add value... Read More
Your opportunity to build a stellar client relationship starts with... Read More
The simplest way to describe a 'durian' (pronounced doo-ree-ann) is... Read More
You know how it is, you believe something for so... Read More
Some businesses have slow paying customers or past due balances... Read More
I will not make sales. I will make Customers.I will... Read More
Regardless of what business you are in - you are... Read More
While most companies talk about consumer friendliness, customer centricity, customer... Read More
Customer Service |